WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. About Open Intelligence: Open Intelligence (OI) is one of WPP’s most strategic bets — a data and AI initiative at the intersection of machine learning, advertising technology, and audience insight, built to power the next generation of media intelligence. OI operates at real scale, running across the US and UK and expanding rapidly across EMEA and APAC. Our Copenhagen team has ~50 people, including 14+ data scientists and a strong engineering group. We’re flat, high-trust and fast-moving: strong opinions loosely held, teamwork over ego, aim high and have fun. Why we're hiring: Open Intelligence is accelerating the development of its core AI capabilities, and we are strengthening our applied-AI and engineering group in Copenhagen. We need a Senior Engineer who can bridge the gap between AI experimentation and production software engineering — taking cutting-edge model research, multimodal embeddings, and agentic tools, and turning them into scalable, robust, and well-architected components that power products across WPP globally. We are looking for a Senior Engineer who cares about architecture and cod
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Role overview
Job description
The Sr. Partner Solutions Engineer is a highly experienced technical lead responsible for driving the growth and technical enablement of our key partners (National Partners, Value-Added Resellers (VARs), and System Integrators) across Australia, NewZealand, Singapore and Philippines. This senior individual contributor role reports directly to the Vice President, Partner Solution Engineering. You will act as the primary technical point of contact, supporting partners in establishing and scaling their Contact Center as a Service (CCaaS) and Customer Experience Automation (CXA) practices built around the Talkdesk platform. This role involves deep technical engagement, partner enablement, co-selling support, and providing technical thought leadership to ensure mutual partner and customer success across the assigned territories. Key Responsibilities Partner Enablement & Practice Development
…What they are looking for
Skills & requirements
Qualification
Bachelor's degree in Engineering, Computer Science, MIS, or an equivalent combination of education and years of relevant experience. Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us. Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation! Work Environment and Physical Requirem
Department · Solution Engineering & Shared Services

Hiring company
Talkdesk
Talkdesk is a global organization of 1,300 employees located in 19 countries (and counting)! We are a recognized cloud contact center leader, have ~$500 million in funding and a valuation of more than $10 billion with our Series D. Now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth!
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