Weekly office requirement: Monday/Wednesday weekly Employment type: Permanent Seniority level: Mid-senior At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Product Manager to play a key role in our User Management (Revenue & Enablement) team in London . If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary. Sounds great, what will I be doing? 🤔 As our Product Manager you'll own the systems that make GWI's subscription and consumption business run, such as billing, metering, user plans, feature access, product analytics and user messaging. It's the layer everything else sits on. Get it right and GWI can price, package and sell in new ways. Two big pieces of work sit at the heart of this role. The first is billing for our consumption products, which is an area we're actively developing, and one you'll help shape. The second is making our internal tools talk to each other properly, so user data flows consistently between them and Salesforce, and everyone across the business is working from the same picture. Most of your stakeholders are internal - Revenue Operations, Finance, Business Intelligence, Client Success and Engineering - with some direct client contact along the way. You'll lead one squad of front-end and back-end engineers and a designer, alongside the PM and Engineers in our sister squad, Identity & Access - together you cover the whole of User Management. A few things you’ll be responsible for: 👉 Connecting our internal user management tools with Salesforce and each other, so data flows consistently and user information is mapped the same way everywhere 👉 Billing for our consumption products - metering, API usage, payment flows and user plans 👉 Customer feature flags, access and management - who can see what, and why 👉 Product analytics - event firing, sign-up flow
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Salary not disclosed
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Role overview
Job description
We are looking for a Senior Backend Engineer to join the Subscriptions Mission. This team oversees the entire user journey on Spotify and ensures we engage with people in innovative ways, every step of the way. Our team grows Spotify’s audience by finding future listeners around the world and delivering the right value to them, at the right time. With research, product development, product design, engineering, and marketing all collaborating in one organization, we’re able to quickly create meaningful features and services for millions of people around the world, resulting in joyful, long-lasting relationships with Spotify.
As a Senior Backend Engineer you will participate in building and maintaining the systems responsible for driving user conversion, retention and upsells together with other R&D teams, Marketing and Growth. The team is uniquely positioned to play a key role in a new effort to strengthen our platform capabilities in this area to support the rapidly growing business needs of the ever-changing product portfolio.
We are moving towards a more user focused, contextual conversion, retention and upsell experience that is less manually operated, and more consistent across channels, using levers like machine learning and personalisation. We want to solve this through a platformised approach utilising new systems for decision-making on what we want users to see combined with a content management solution that can handle all the necessary complexities.
What You'll Do
Architect, develop and operate Java services that serve our users through the merchandising platform to enable cohesive and relevant conversion and upsell journeys.
Collaborate with our squad and key internal partners to determine how to design scalable backend systems, data models and APIs that run on Google Cloud Platform.
Be a technical leader, mentor and valued contributor in an autonomous, cross-functional agile squad, in close collaboration with other squads and business stakeholders.
Collaborate with other squads, engineering managers and product managers to identify and solve challenging problems, to successfully scale our automation and new platform capabilities.
Who You Are
You have 5+ years of working experience as a Backend Engineer working with Java. Additional tools and technologies such as gRPC, GCP, BigQuery and Bigtable are a plus.
You have strong computer science fundamentals and previous experience building complex backend services at scale.
You have experience in designing, implementing, and scaling cloud-native software components on providers such as GCP, AWS, etc.
You have experience working directly with stakeholders to understand, document and develop APIs and systems to meet their requirements.
You are comfortable working collaboratively on cross-functional teams and independently driving complex delivery initiatives.
You have written distributed, high-volume services and know how to deploy and operate them in production.
You have a growth mindset and are passionate about your work, striving towards the team’s goals and, ultimately, the Spotify Mission.
Nice-to-haves: Experience modelling, building and operating integrations with external CMS solutions or working with ML teams for recommendations and data pipelines.
Where You'll Be
This role is based in London or Stockholm.
We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.
What they are looking for
Skills & requirements
Department · Engineering
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Hiring company
Spotify
Technology
Spotify is a digital music service that gives you access to millions of songs, podcasts, and audiobooks. Listen to your favorites online now.
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