About the Role Rubrik's Senior CXO Customer Advocacy Manager sits at the intersection of technology, storytelling, and enterprise customer engagement. It lives within the CXO Transformation team, a function that operates outside of marketing and is embedded in Rubrik's most senior customer relationships. The person in this role owns two interconnected programs: Rubrik's customer story program and the CXO Visionaries program. They identify the right customers, lead discovery conversations, and translate complex data security and cyber resilience outcomes into narratives that hold up at the board and C-suite level. They also own CXO Visionaries — Rubrik's exclusive, invitation-only community for Fortune 500 and Global 2000 CIOs, CISOs, and CTOs — running the full program from member recruitment and CXO Visionary profiles to speaking engagements at Rubrik CXO events, award recognition, and executive thought leadership opportunities. They bring enough technical depth to earn credibility with senior IT and security leaders, and enough craft to turn that credibility into content and experiences that actually get used. This is a builder's role. Its programs need structure, repeatable processes, a strong point of view on quality, and someone who can manage the full lifecycle. Responsibilities Customer Discovery and Story Development Build and manage a pipeline of customer story candidates across key verticals, use cases, and geographies, in close partnership with sales, customer success, business value, and the product/engineering teams Lead customer discovery conversations that go beyond intake interviews to surface the real operational impact of Rubrik's platform: what the threat looked like, what recovery required, and what changed afterward Write and produce first-draft narratives across formats including written customer stories, video briefs, executive one-pagers, and event-ready abstracts CXO Visionaries Program Own and operate the CXO Visionaries program end
Senior Business Resilience Program Manager
Role overview
Job description
Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role Block’s Business Resilience is part of the Security Governance Risk and Compliance team. The Business Resilience helps ensure that critical products, services, operations, and supporting technology can continue through disruption and recover within e
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Skills & requirements
Qualification
You Have 6+ years of experience operating or improving global resilience, business continuity, disaster recovery, crisis management, or related risk programs, ideally in financial services or regulated technology; A relevant professional certification, such as those from DRI International or the Business Continuity Institute, or equivalent practical experience; We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances
Department · Engineering - Information Security

Hiring company
Block
Made up of Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto, Block, Inc. builds technology to increase access to the global economy.
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