At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Build the future of the Data Cloud. Our Solution Engineering organisation is seeking a Data Platform Architect, Postgres, who can provide hands-on expertise and support while working with technical decision makers to design and architect transactional solutions built on the Snowflake Data Cloud. This is a strategic role that works closely with cross-functional teams, including product, engineering, and the broader field organisation to ensure successful execution and customer adoption of Snowflake’s solutions. IN THIS ROLE YOU WILL GET TO: Convey the strategic advantages and technical application of Snowflake Postgres capabilities, address client inquiries, and conduct follow-up engagements to facilitate sales progression. Articulate Snowflake's Postgres functionalities and provide a comparative analysis with competitor offerings for prospective clients. Ascertain client-defined success metrics for the adoption and utilisation of Snowflake's Postgres features. Recognise, address, and reconcile discrepancies between Snowflake's methodologies and client-specific requisites concerning transactional features. Provide comprehensive resolutions to client objections and concerns. Develop and deliver bespoke demonstrations that highlight Snowflake's value proposition, tailored to a
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Role overview
Job description
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Senior Cloud Support Engineer (CSE) Job Description Snowflake seeks a Senior Cloud Support Engineers who combine technical expertise, customer empathy, and an AI-first mindset . You'll leverage
…What they are looking for
Skills & requirements
Qualification
5+ years of experience in technical support (customer-facing, ideally 24x7). Strong AI fluency, including prompt engineering, context management, and the ability to critically validate AI outputs and know when to fall back to manual investigation. Experience with AI-powered tooling (e.g., coding assistants/agentic IDEs) and modern support environments. Solid technical troubleshooting skills , including comfort with SQL. Strong knowledge of at least one major RDBMS In-depth understanding of SQL data types, aggregations, and advanced functions including analytical/window functions. Proven experience with query lifecycle, profiles, and execution/explain plans. Advanced skills in interpreting SQL queries and execution workflow logic. Proficiency with JSON, XML, and other semi-structured data formats. Experience with querying and transforming semi-structured data. In-depth knowledge of various caching mechanisms and ability to take advantage of caching strategies to enhance performance. Major cloud platform experience (AWS, Azure, GCP) Basic understanding of cloud services, architecture, and best practices. A deep understanding of resource locks and experience with managing concurrent t
Department · Global Support
Hiring company
Snowflake
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