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Active3w ago

Senior Customer Success Manager

Diligent Corporation·📍 München, Bavaria, Germany

Employment

Full-Time

Work mode

On-site

Experience

SENIOR LEVEL

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

Position Overview: The Senior Customer Success Manager is a highly commercial minded and motivated individual that c oordinates successful end to end customer lifecycle management to ensure long-term satisfaction, accelerated net retention, NPS, product usage and referrals. The Senior Customer Success Manager is a naturally, collaborative individual who thrives in a customer focused environment and has had proven success in partnering directly with leaders of large multi-national companies in solving their governance challenges using our product offerings. Key Responsibilities Seamless project management through all phases of the customer relationship, including managing the users of Brianloop's applications; the Board Directors and Corporate Executives. Remain in constant contact with the customer to evaluate satisfaction and proactively identify upcoming needs, including iden

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Role market pulse

How Customer Success Manager demand looks in Germany

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Live jobs

5

Posted 30d

1

30d movement

-66.7%

Remote share

20%

Salary listed

0%

Salary trend 1Y

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What they are looking for

Skills & requirements

Qualification

Required Experience/Skills 5 - 7 years of experience required Experience in account management, sales, or technical project management; We also consider qualified applicants regardless of criminal histories, consistent with legal requirements; We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures

Department · Customer Success

Diligent Corporation logo

Hiring company

Diligent Corporation

Technology

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