InvGate is a fast-growing SaaS company that develops innovative solutions for IT Service Management (ITSM), IT Asset Management (ITAM), and Enterprise Service Management (ESM). Our products help organizations in more than 70 countries streamline their IT operations, improve productivity, and deliver outstanding service experiences. We are looking for a Senior Product Manager to join our Product team. This team plays a key role in the evolution of our solutions, leading discovery processes, defining functionality, and managing the entire lifecycle of new features. The role leverages AI as an accelerator while ensuring alignment with our product strategy and roadmap. Core responsibilities Lead features from problem identification through launch, measurement, and iteration. Understand the needs of customers, users, and stakeholders, translating them into product opportunities. Partner with Engineering and Design/UX teams to define and deliver solutions in an agile manner. Use AI to conduct research, analyze information, build prototypes, and accelerate workflows. Prioritize initiatives based on their impact, technical feasibility, and business value. Define metrics to assess the quality and impact of features. Requirements Solid experience as a Product Manager across the different stages of the product lifecycle. Degree in Engineering, Computer Science, Information Systems, or equivalent technical experience. Strong technical understanding and the ability to collaborate effectively with Engineering teams. Demonstrated and regular use of artificial intelligence tools. A hands-on, autonomous profile focused on launching and iterating solutions. Ability to combine technical understanding with strong business judgment. Excellent communication, empathy, and negotiation skills. Advanced English proficiency. Highly valued Experience with B2B or SaaS products. Experience with AI-first products, chatbots, virtual agents, conversational platforms, or LLMs. Familiarity with techn
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Role overview
Job description
InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 50 countries in industries such as banking, e-commerce, education and technology. To support our continuous growth we are looking for a Customer Success Representative to join our team. As a Customer Success Representative , you will play a pivotal role in ensuring our clients achieve success with our solutions. You will be responsible for building strong relationships with different stakeholders within your customers, driving product adoption, and ensuring long-term retention. By acting as a trusted advisor, you will help clients maximize the value they get from our solutions. We are looking for a person with technical knowledge, energy, empathy, client orientation, versatility, and operational experience to execute our Customer Success plans. This position
…What they are looking for
Skills & requirements
Department · Sales
Hiring company
InvGate
InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 50 countries in industries such as banking, e-commerce, education and technology. We invite you to think BIG. We are a team of talented professionals from all around the world. We are industry leaders, competing in the A-league. We have extraordinary ideas, and we take them to the next level. Be a star in InvGate’s story! Join us!
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