The Opportunity As a Technical Account Manager, you will serve as the primary technical advisor for a portfolio of strategic enterprise customers in Mexico. You will build trusted relationships, help customers improve how they gain value from their Adobe investments, and maintain an outstanding customer experience throughout the engagement. This role offers the opportunity to collaborate with world-class technical teams and senior leaders. It involves translating customers’ business priorities into clear technical strategies, operational plans, and measurable outcomes. You will proactively identify risks, uncover optimization opportunities, and orchestrate the appropriate Adobe resources to help customers achieve their long-term goals. Responsibilities Serve as the primary technical advisor and point of coordination for a portfolio of strategic enterprise customers Build and maintain trusted relationships with practitioners, technical leaders, managers, directors, and C-level executives Translate complex business objectives into actionable technical strategies, success plans, and operational priorities Proactively identify customer needs, technical risks, and opportunities for optimization, adoption, and long-term improvement Orchestrate the resolution of complex technical issues by coordinating across Adobe Engineering, TechOps, Managed Services, Support, Product, and other internal teams Establish clear expectations and maintain consistent communication through regular checkpoints, status reviews, governance meetings, and planning sessions. Conduct in-depth assessments of customers’ technical environments to identify architectural risks, performance concerns, integration challenges, and opportunities for improvement Provide strategic advice on implementation approaches, technical guidelines, scalability, performan
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Role overview
Job description
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. About Data & Technology Solutions WPP’s Data & Tech
…What they are looking for
Skills & requirements
Department · Technology & Innovation

Hiring company
WPP
At WPP, we believe in the power of collaboration and the impact of bold ideas. We champion creativity, providing a dynamic environment where you can contribute to groundbreaking work, develop your skills, and become part of a global community of passionate individuals. Explore a world of opportunities at WPP and discover a career that fuels your passion and empowers you to make a difference. We use AI tools in our hiring process to enhance efficiency and improve the candidate experience, such as helping match candidates to roles or assist with scheduling. These tools support, but never replace, human decision-making. All final hiring decisions are made by people. We are committed to using AI ethically, ensuring fairness, minimizing bias, and protecting candidate data in line with privacy regulations. If you have questions about how AI is used in our recruitment process, please reach out to [email protected].
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