About the Job: As a Senior Enterprise Account Executive, you will play a pivotal role in winning, nurturing and expanding relationships with Large Enterprise accounts within your designated territory. You should possess exceptional drive to build new business, using stakeholder development, business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility representing a fast-growing leader in an exciting new category. We have full confidence in your ability to make the right decisions and drive results autonomously. LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success. Responsibilities: Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory. Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives. Ensure Successful Adoption: Ensure the seamless expansion of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction. Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises. Collaboration with Solutions Engineers: Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and custo
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Role overview
Job description
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and itâs what we show up for every day.
Smartsheet is looking for a Senior Enterprise Solutions Engineer who has a passion for solving complex challenges. In this role, you will partner directly with Sales to provide technical leadership throughout the sales process, navigating intricate deal cycles, providing value-based demonstrations, and serving as a trusted advisor to prospects and clients throughout their evaluations. You will be a force multiplier within the Solutions Engineering organisation that is on a mission to grow revenue and to empower anyone to drive meaningful change â for themselves, their businesses, and the world.
This role is part of the Go-To-Market team reporting into the Director, Solutions Engineering APJ based in Sydney, Australia.
You Will:
- Identify, build, and demonstrate innovative solutions to solve complex business challenges for high visibility Smartsheet customers
- Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings
- Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy
- Establish yourself as a strategic partner to Sales, Product, Customer Success, and Professional Services to provide a great overall customer experience and drive revenue growth
- Proactively grow and maintain deep knowledge for all Smartsheet products, services, and competitors
- Actively seek opportunities for cross-functional collaboration and partnership with various departments to support and execute strategic plans and initiatives
- Leverage your expertise to lead or participate in the onboarding, mentoring, and coaching of team members
- Partner with SE and Product teams to represent the voice of the customer and inform product roadmaps
- Consult and collaborate on strategic programs within the Solutions Engineering department
- Stay up-to-date on industry trends and best practices, consulting your customers and peers as both a Smartsheet product and industry discipline subject matter expert
- Periodically travel to customer sites and industry events as a technical subject matter expert
You Have:
- 8+ years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in the SaaS and enterprise B2B software industry
- Critical thinking skills, a growth mindset, and experience analyzing, evaluating, and synthesizing complex problems
- Previous experience working with relevant technologies, for example: CWM, DAM, MAM, ECM, WCM, CMS, PIM
- Strong technical skills and comfort working in ambiguous and high-pressure situations
- Experience taking a consultative approach to problem solving and positioning solutions
- Excellent communication and presentation skills, with the ability to adapt communication style to various personas, and convey technical information to both technical and non-technical audiences
- Demonstrated experience playing an ownership role in working cross-functionally to support a customer journey
- Relentless curiosity and a commitment to excellence
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. Youâll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional pathsâbecause we know that impact comes from individuals who care deeply and challenge thoughtfully. When youâre doing work that stretches you, excites you, and connects you to something bigger, thatâs magic at work. Letâs build whatâs next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore
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Smartsheet
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