At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Risk Tech engineering organization is committed to tangibly reducing accident frequency, saving lives, and managing costs to enhance the safety and affordability of rides. Claim Management is a core financial function for Lyft. Each claim touches complex workflows, multiple stakeholders, sensitive data, financial reserves, regulatory processes, and significant financial liabilities. This role offers the opportunity to define a leading claims management system for the industry. Our vision is to establish a single, Unified Risk Platform where comprehensive claims workflows across all business lines are efficiently administered, communications are consolidated, and data is structured to facilitate data-driven insights and decisions. This enables cost-efficient claims operations, mitigates risks and expenses as Lyft scales, and ensures people receive assistance proactively and accurately. We are seeking a Senior Software Engineer to contribute to the technical direction, drive architectural decisions, and lead the development of a highly reliable, scalable, and intelligent Risk Management Information System that powers our insurance platform. You will collaborate with passionate colleagues from Engineering, Data Science, Product and Claim Operations to deliver end-to-end solutions. Responsibilities: Define and drive the long-term technical roadmap for claims management systems, aligning priorities with Product, Claim Operations, Data Science, and other stakeholders. Provide architectural leadership, make informed design tradeoffs, and guide strategic decisions across multiple engineering teams. Understand claim handling workflows, identify bottlenecks and multiply their productivity by driving platform innovations and resolving pain points with AI automation solutions Deliver scalable, reliable
Senior Machine Learning Engineer, Drive
Role overview
Job description
About the Team DoorDash Drive powers deliveries placed through merchants' own channels—including their websites, mobile apps, and phone orders—using DoorDash's logistics network. The Drive Machine Learning team builds the prediction and intelligence systems that power this business, including delivery and pickup time estimation, merchant prep-time prediction, order release optimization, logistics decision-making, and AI-powered delivery quality signals. Drive presents a unique machine learning challenge. Every merchant has different operational workflows, preparation patterns, and customer expectations, requiring models that generalize across millions of deliveries while adapting to highly diverse merchant behavior. Our team has significant opportunities to improve prediction accuracy, optimize logistics decisions, and build AI-native experiences that directly improve merchant, consumer,
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We’re excited about you because… 5+ years of industry experience building and shipping production machine learning systems with measurable business impact (Bachelor's, Master's, or PhD); Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation
Department · Executive Engineering
Hiring company
DoorDash USA
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