Senior Machine Learning Engineer - Growth & Personalisation

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Global Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. We're looking for a Senior Machine Learning Engineer to join our London office as part of a Global DoorDash Engineering team (working hybrid, 3 days in the office). This role sits in our Consumer Org, where you'll work on recommendation problems with direct, measurable impact on how customers discover relevant content. You’ll collaborate with experienced scientists and engineers across DoorDash, Deliveroo and Wolt, learning from multiple recommendation systems while helping shape the next generation of the experience. What You'll Be Doing Design, develop and improve recommendation, ranking and retrieval models that surface relevant restaurants, dishes, items and content to customers. Own applied ML problems end to end: frame the problem, analyze data, develop models, define offline evaluation, run experiments and monitor production performance. Develop methods that balance relevance with product and customer needs, such as diversity, availability, business constraints and changing user intent. Collaborate closely with Software Engineers, ML Engineers, Product Managers and Analysts to turn scientific insights into reliable customer-facing products. Evaluate and apply state-of-the-art ML methods where they meaningfully improve recommendation quality, robustness or efficiency. Contribute to a high bar for applied-science practice through technical reviews, k

At Speechmatics, we’re expanding our user platform offering. We're looking for a Senior Front-End Software Engineer with a strong product mindset to help drive that growth. This is an opportunity to own end-to-end feature development at a leading-edge AI company, from shaping the user experience through to shipping and iterating based on real user feedback and analytics data. What you'll do Own product features from ideation through to delivery, contributing to UX thinking, frontend execution, and post-launch iteration Build polished, accessible user interfaces using React, JavaScript, HTML, and CSS Make UX and UI decisions independently, collaborating closely with designers and PMs rather than waiting on detailed handoffs Design and run A/B tests to validate product decisions and surface insights that improve the user experience Use analytics tooling such as Mixpanel to understand how people interact with the product and feed that learning back into what gets built Partner with backend engineers, product managers, and designers to ship features that genuinely move the needle for users and the business Write and maintain robust UI tests, taking ownership of quality in production and at scale Run user interviews and meet customers to understand how people use the product and what drives adoption What you'll need Proficiency in React, JavaScript, HTML, and CSS with a track record of shipping production-quality frontend code A product-minded engineering approach Comfort owning UX and UI decisions independently Hands-on experience with iterative development practices, including A/B testing and feature experimentation Familiarity with user analytics tools such as Mixpanel or a comparable platform Experience with UI testing frameworks and a solid grounding in frontend engineering best practices Confidence collaborating cross-functionally with designers, PMs, and backend engineers A track record of using user feedback and data to improve features Nice to have Experience us

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This role is based in our London office. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and growth across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops. Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute at least one reusable framework, playbook, or process that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, y

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This role is based in our London office. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and growth across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops. Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute at least one reusable framework, playbook, or process that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, y

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This role is based in our London office. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and growth across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops. Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion,

REQ ID: CSQ128R7 Location: London, United Kingdom - Remote location for candidates to be based in the United Kingdom region ONLY ( not remote from any other country) Mission The Forward Deployed AI Engineering (AI FDE) team is a highly specialised customer-facing AI team at Databricks. We deliver professional services (PS) engagements to help our customers build and productionize first-of-its-kind AI applications with a focus on GenAI. We work cross-functionally with AI/ML Product, Research, and Engineering to shape long-term strategic priorities and initiatives. We are looking for a world-class leader to lead and grow our UK AI FDE team. In this role, you will lead customers on their AI/ML transformation with Databricks, push the boundaries of our product, recruit and develop top data scientists/machine learning engineers, and manage a portfolio of key EMEA accounts. You will report directly to the Director AI FDE. The impact you will have: Lead and scale a world-class AI/ML professional services team, including hiring, mentoring, and building a team structure to support long-term growth and execution at scale Develop and expand executive relationships with EMEA customers and partners (including VP+, CIO/CDO-level stakeholders), acting as a trusted advisor during complex technical engagements and AI transformations Align with Field Engineering and Sales Leaders to define joint strategies for strategic accounts and ensure strong delivery coordination across functions Lead strategic AI PS initiatives, practice development, and standardised delivery processes; design scalable engagement models and reusable solutions for repeatability across the global team Shape cross-functional collaboration by influencing Product, R&D, and GTM—ensuring voice-of-customer insights and delivery learnings help inform the product roadmap and GTM strategy Own OKRs for AI-services led accounts, revenue, utilisation, and public references Represent Databricks as a thought le