Senior Manager, Affirm Bank Operations Enablement

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About Enterprise Risk & Internal Audit The Enterprise Risk & Internal Audit department protects Affirm’s operations and long-term success. We identify, assess, and monitor risk across the business. Our work includes internal audits, regulatory assurance, fraud prevention, and crisis planning. The team maintains strong controls, tracks key risk indicators, and ensures readiness for external reviews. We uphold accountability, transparency, and resilience to support responsible growth. About the Team We're looking for a sharp, driven quantitative professional to join our dynamic Model Risk Management (MRM) team. In this role, you will oversee the underwriting and credit risk validation sector - the most critical pillar of Affirm’s MRM framework. This is a unique position designed for a seasoned technical leader who can build, mentor, and manage a high-performing team while remaining deeply hands-on, personally executing validations of our most complex machine learning models. You'll collaborate across the company to shape a best-in-class risk framework, ensuring our models are robust, reliable, and ready for the future. If you're passionate about the intersection of finance, credit risk, and data science, this role is for you. What You'll Do: Sector Leadership & Team Management: Oversee the underwriting and credit risk validation sector. Lead, mentor, and manage a team of talented quantitative professionals while setting the strategic direction for this critical risk domain. Hands-On Model Validation: Execute rigorous, independent validations of sophisticated machine learning models across underwriting and credit risk management. Technical Review: Evaluate conceptual soundness, data integrity, and performance stability through comprehensive testing, in-depth reviews, and continuous

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the People team The People team helps Affirmers cultivate a high-performing, inclusive organization. We focus on three core areas: attracting talent aligned to our mission, enabling growth through people and team development, and retaining employees through thoughtful experiences and rewards. We develop Affirm’s people programs and systems to create a workplace where all employees can thrive and contribute meaningfully. By investing in our people, we create a long-term advantage for the business. About the Role Affirm is seeking an experienced, people-focused, and hands-on Manager to lead a distributed Workplace team and the day-to-day operations and evolution of our Workplace function within the broader Places & Experiences team. Based out of our San Francisco HQ office and reporting to the Senior Manager of Real Estate & Workplace, this role will focus on delivering exceptional workplace experiences that support connection, productivity, and flexibility in a remote-first environment. This leader will play a critical role in ensuring our spaces are thoughtfully operated, consistently engaging, and aligned with Affirm’s culture and ways of working. What You'll Do Own the North America workplace strategy and operating model, aligning office experience with business priorities, headcount planning, and ways of working. Translate company and team needs into workplace plans, including capacity, service levels, and programming across all locations. Make and drive decisions on workplace standards, policies, and investments, balancing employee experience, cost, and scalability. Establish and track key performance metrics (e.g., employee experience, utilization, vendor performance, budget adherence) and drive continuous improvement. Provide functional leadership across locations,

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Product team The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision. About the role The Consumer Payments team powers how customers successfully make payments to Affirm. As a Senior Product Manager, you will create new payment experiences that make repaying easier, improve payment success, and define how payments are processed safely and cost-effectively. This is a highly cross-functional role that sits at the intersection of Product, Engineering, Analytics, Finance, Design, and Partnerships. What you’ll do We are looking for a curious, collaborative Senior Product Manager to improve how customers pay with Affirm. We are looking for a curious, collaborative Senior Product Manager to improve how customers pay with Affirm Focus on the customer, uncovering where paying breaks down through research and data, and sharing those insights across the team Create new payment experiences that make repaying easier, working with Design and Analytics from discovery to launch Design and run experiments that improve conversion, payment success, and cost Shape how payments are processed safely and cost-effectively, weighing performance and risk Be a trusted partner to Product, Engineering, Finance, Design, and Partnerships, exploring new opportunities together, evaluating their impact, and defining sequencing Drive an ambitious roadmap that delivers customer and business outcomes by id

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Consumers across the globe need safe, transparent financing while merchants want to provide users with their preferred way to pay and convert more buyers. To help achieve this vision, we are hiring a Senior Product Manager for our 1:Many Growth team. Affirm's Distribution Partnerships program - internally called " 1:Many " - is one of the highest-leverage growth levers at the company. Instead of integrating merchant by merchant, we integrate once into a platform merchants already use, and every merchant on that platform becomes reachable through that single integration. This role is responsible for: Own and grow Affirm's partner portfolio - making it easier and more frictionless for merchants to onboard and offer Affirm as a payment method to their customers. This includes taking product ownership of Affirm's existing vertical software partnerships, and growing the broader portfolio of platform partners still being stood up. Partner Acceleration Strategy - building the durable capabilities that make every future partner integration faster to launch and easier to scale, rather than solving the same problem one partner at a time. As a Senior Product Manager, you will work closely with cross-functional teams including commercial, merchant risk, design, product analytics, and engineering to define, launch and grow integrations with platform partners. Effective stakeholder management and ability to successfully navigate organizational dynamics are a must for success. You should be outcomes-driven with a very high bias for action. What You'll Do Collaborate with cross-functional teams to define, launch, and grow integrations with payment and platform partners. Build durable, repeatable capabilities through a Partner Acceleration Strategy that makes future partner integrations faster t

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About The Role As a Senior Product Manager on Affirm’s Credit & Pricing team, you’ll build products that help merchants turn flexible payments into measurable business growth. You’ll own the strategy for merchant pricing products and the platform capabilities behind them, helping businesses offer compelling financing, improve conversion, and generate incremental sales, while balancing merchant payment acceptance costs with sustainable economics for Affirm. This role combines B2B product leadership with consumer product intuition. You’ll work directly with commercial teams and merchants to understand their growth objectives and economics, translate complex pricing capabilities into intuitive products, and bring new solutions to market. You’ll also partner across teams to connect pricing with how consumers discover and choose financing, while shaping future opportunities across targeted offers, incentives, and advertising. What You’ll Do Set the product direction. Own the roadmap for merchant pricing products and platform capabilities, prioritizing merchant needs, consumer value, and business impact. Build products merchants adopt. Turn merchant insights into intuitive financing solutions. Partner with Commercial and Product Marketing to define the value proposition, launch products, and grow adoption. Connect pricing to consumer experiences . Make financing offers clear and compelling across the shopping journey, and evolve capabilities to support personalized offers, incentives, advertising, and market expansion. Lead complex product decisions. Align partners on tradeoffs across consumer experience, risk and Affirm’s business goals. Bring clear recommendations to senior leaders and drive decisions through execution. Own measurable results. Lead discovery, experimentation, and iteration

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Product team The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision. About the role The Purchasing Experience product team owns the ‘face of Affirm’, the core checkout experience for millions of Affirm users. As a Senior Product Manager on the Terms and Payments team, you will be responsible for designing both the term and payment selection experiences which drive user clarity and confidence at checkout. An ideal candidate is one who has worked extensively on consumer experiences at key moments in the product flow. This is a highly cross-functional role that sits at the intersection of Product, Design, Engineering, Research, and Analytics. What you’ll do • Own the core checkout experience where consumers select and review their terms and payments — with a focus on driving conversion, clarity, and confidence at the moment of commitment. • Design and run experiments that improve how consumers understand and choose their terms • Define and ship new UX patterns that change the way checkout looks and feels — using research insights, quantitative signals, and close collaboration with design and analytics to move from discovery to launch. • Partner with Legal and Compliance to understand regulatory requirements and how they affect the user experience. • Work alongside international product partners to expand the terms experience into new markets, adapting fo