We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Senior Manager, Project Management is responsible for leading and overseeing Coordination of Benefits projects and operational initiatives that improve payment accuracy, reduce overpayments, enhance compliance, and drive process efficiency across the organization. This role manages a portfolio of complex, cross-functional projects and collaborates with stakeholders across Claims, Enrollment, Provider Services, Operations, Technology, Analytics, and Vendor Management to ensure successful delivery of strategic business objectives. The Senior Manager is accountable for defining project scope, objectives, timelines, resource requirements, and success measures while ensuring initiatives are delivered on time, within budget, and aligned with organizational goals. This role leverages data analytics and business intelligence to identify trends, assess risks, develop solutions, and implement process improvements that enhance operational performance and the provider and member experience. In addition to project leadership, the Senior Manager directly manages staff, providing day-to-day leadership, coaching, performance management, and professional development. Responsibilities include establishing team priorities, allocating resources, managing workload distribution, fostering collaboration, and creating a culture of accountability, innovation, and continuous improvement. The role
Senior Manager - Strategic Business Analytics
Market pay estimate
$173,906–$200,000 / year for comparable Senior Manager roles in United States. Not employer-provided.
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Role overview
Job description
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Company: Oak Street Health
Title: Senior Manager - Strategic Business Analytics
Location: Remote/Virtual
Role Description:
The Sr. Manager, Strategic Business Analytics is responsible for owning and advancing Oak Street Health’s enterprise performance reporting ecosystem, ensuring leaders across the organization have timely, accurate, and actionable insights to drive decision-making. This role serves as the operational leader for delivery of Blueprint, the OKR dashboard, and Center Performance reporting, while building scalable reporting processes and automation capabilities that reduce manual effort and improve consistency.
The role acts as the primary point of contact for strategic analytics requests, balancing ongoing reporting commitments with emerging business priorities. In partnership with Business Intelligence, Governance, Operations, and cross-functional stakeholders, the Sr. Manager ensures reporting solutions remain aligned with governed metric definitions and organizational objectives.
This leader will oversee a team of analysts, manage reporting infrastructure and bridge solutions, and drive the transition from manual reporting processes to scalable, automated delivery models that support Oak Street Health's continued growth.
Core Responsibilities:
- Own the delivery, accuracy, and timeliness of Blueprint, OKR Dashboard, and Center Performance reporting.
- Manage and maintain the Report Repository, ensuring all reporting assets remain current and aligned with governed metric definitions.
- Serve as the first point of contact for ad hoc analytics and reporting requests, establishing priorities and managing intake processes.
- Lead and develop a team of analysts responsible for recurring reporting, special projects, and strategic analytics support.
- Oversee the inventory of bridge reporting solutions and track sunset plans to ensure temporary solutions are replaced by sustainable alternatives.
- Drive automation initiatives that reduce manual reporting effort, improve efficiency, and minimize risk of reporting errors.
- Partner closely with BI Governance and business stakeholders to support reporting standardization and data integrity.
- Create scalable reporting processes and operating mechanisms that support enterprise growth and evolving business needs.
- Provide leadership-facing insights and recommendations based on reporting trends and performance outcomes.
- Manage competing reporting priorities while ensuring high-quality deliverables across multiple stakeholders.
What are we looking for?
- 5+ years of experience in analytics, business intelligence, reporting, strategy, healthcare operations, or a related field.
- Demonstrated success leading recurring executive-level reporting or performance management programs.
- Strong people leadership experience with a track record of developing and managing analyst teams.
- Experience building, automating, and maintaining reporting solutions using tools such as Tableau, Google Sheets, SQL, Power BI, or similar platforms.
- Ability to manage multiple priorities and balance recurring deliverables with ad hoc business requests.
- Strong analytical and problem-solving skills with the ability to translate complex data into actionable business insights.
- Experience driving process improvement and reducing reliance on manual reporting processes.
- Excellent stakeholder management and communication skills, including the ability to present insights to senior leaders.
- Experience working in highly collaborative, cross-functional environments.
- Bachelor’s degree required or equivalent experience.
- Healthcare, value-based care, or population health analytics experience preferred.
- Self-starter with strong initiative, accountability, and follow-through.
- Commitment to company vision and mission.
- A flexible and positive attitude.
- High level of integrity and professionalism.
- Someone who embodies being “Oaky.”
What does being “Oaky” look like?
- Radiating positive energy
- Assuming good intentions
- Creating an unmatched patient experience
- Driving clinical excellence
- Taking ownership and delivering results
- Being relentlessly determined
Why Oak Street Health?
Oak Street Health is on a mission to “Rebuild healthcare as it should be", providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient communities and focused on the quality of care over volume of services. We're an organization on the move, with rapid growth and opportunities for team members who embody Oaky values and are passionate about our mission.
Oak Street Health Benefits:
- Mission-focused career impacting change and measurably improving health outcomes for Medicare patients
- Paid vacation, sick time, and investment/retirement 401(k) match options
- Health insurance, vision, and dental benefits
- Opportunities for leadership development and continuing education stipends
- Flexible work environments
- Opportunities for high levels of responsibility and rapid advancement
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
Learn more at https://www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health
Pay Range
The typical pay range for this role is:
$82,940.00 - $182,549.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
What they are looking for
Skills & requirements
Qualification
5+ years of experience in analytics, business intelligence, reporting, strategy, healthcare operations, or a related field; Bachelor’s degree required or equivalent experience; We anticipate the application window for this opening will close on: 03/31/2027 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws
Hiring company
Cvshealth
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