At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We need an experienced and skilled Senior Product Manager to lead one of our key product areas. Working in a cross-functional product squad, you will drive innovation and product evolution in a world where the technologies consumers are using to make decisions are changing faster than ever before by defining new, ambiguous problem spaces. If you are passionate about driving innovation, eager to take ownership of significant projects, and keen on making a global impact, this is the opportunity you've been waiting for. Join Trustpilot's Product Management team and play a pivotal role in shaping the future of our dynamic and rapidly growing organization. Together, let's push the boundaries of what's possible in the Product space and create a lasting impact on our users worldwide. What you'll be doing: Lead cross-functional agile teams, including remote members, through the entire product lifecycle for complex products Take ownership of long-term product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs Collaborate with designers, engineers, data scientists, and other key senior stakeholders to develop new features and optimize existing products Prioritize new features and enhancements using robust product management frameworks Conduct in-depth user research and leverage data insights to identify ambiguous, strategic opportunities and define new product visions Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure success Communicate product strategy, status updates, and potential risks to executive leadership and internal teams, ensuring
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Role overview
Job description
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way - but there’s still an exciting journey ahead of us. Do you want to join us at the heart of trust? We’re currently looking for a Senior UX researcher to join our team at Trustpilot. Our goal is simple: to become the most trusted reviews platform in the world. We will achieve this by being ready and willing to disrupt ourselves through innovation, data and insight and adding product professionals with ambitions that match our own. As S
…What they are looking for
Skills & requirements
Qualification
LLM-assisted open-text analysis) where they genuinely sharpen the work, evaluating any AI tooling with a critical eye on validity and bias; LLM-assisted analysis, AI-assisted qual coding, or evaluating AI-powered research tooling with a critical eye on validity and bias
Department · Design & Research
Hiring company
Trustpilot
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
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