Natera is seeking a hands-on, highly accountable Senior Manager of Network Operations to be our Austin site lead. This position will lead the day-to-day operations, reliability, and continuous improvement of a global enterprise network supporting critical healthcare and genomic operations. This role is responsible for managing a distributed network operations team, ensuring high availability across LAN, WAN, wireless, firewall, cloud, and on-premise environments. The Senior Manager will partner closely with Infrastructure, Information Security, DevOps, Engineering, and Lab/Business Operations teams to support a secure, scalable, and resilient network environment. The ideal candidate brings strong technical depth, operational discipline, and people leadership experience. This individual will help execute network modernization initiatives, improve observability and incident response, maintain compliance with change management and regulatory controls, and ensure the network team delivers consistent, reliable support to the business. Key Responsibilities Manage the stability, performance, security, and availability of Natera’s global enterprise network, including LAN, WAN, SD-WAN, wireless, firewalls, VPN, cloud, and on-premise environments. Lead a team of network engineers, providing coaching, prioritization, and technical guidance. Execute network operations initiatives aligned with the broader IT infrastructure strategy, including automation, resiliency, lifecycle management, and performance improvements. Serve as an escalation point for high-severity network incidents, coordinating troubleshooting, communication, root cause analysis, and service restoration. Remain hands-on with network design, configuration, troubleshooting, optimization, and implementation activities as needed. Partner with Information Security on firewall policy management, segmentation, remote access, vulnerability remediation, and secure network architecture practices. Support network capacity
Role overview
Job description
Who We Are At MongoDB, we are building the future of data platforms with MongoDB Atlas; our fully managed, multi-cloud database service. The Infrastructure Security (InfraSec) team sits within Site Reliability Engineering (SRE) in the CTO organization. We are an engineering team dedicated to building the security infrastructure, primitives, and reusable controls that protect MongoDB Atlas across AWS, Azure, and Google Cloud (GCP). InfraSec operates on a preventative, enabling model: rather than acting as a manual approval gatekeeper or compliance auditor, we develop automated guardrails and platform capabilities. We integrate security directly into the platform runtime, CI/CD, and Infrastructure-as-Code (IaC) workflows so engineering teams can operate securely at scale without friction. This role can be based out of our New York City office or remotely in the eastern or central timezone.
…What they are looking for
Skills & requirements
Qualification
5+ years in SRE, Infrastructure Engineering, or Cloud Security Engineering Strong coding skills in Go (Golang), Python, C, C++, or Rust. Proven track record of building and operating large-scale distributed systems or cloud platform infrastructure. Hands-on experience using Terraform, CloudFormation, or Ansible for automated infrastructure provisioning. Demonstrated experience owning infrastructure in Linux, Kubernetes, and at least one major cloud provider (AWS, GCP, or Azure) Preferred
Department · Site Reliability Engineering
Hiring company
MongoDB
MongoDB is the next-generation database that helps businesses transform their industries by harnessing the power of data. The world’s most sophisticated organizations, from cutting-edge startups to the largest companies, use MongoDB to create applications never before possible at a fraction of the cost of legacy databases. MongoDB is the fastest-growing database ecosystem, with over 9 million downloads, thousands of customers, and over 750 technology and service partners. Learn more at www.mongodb.com.
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