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Active4w ago

Senior Software Engineer – Backend/Cloud

Aircall.io, Inc.·📍 Madrid Office

Employment

Full-Time

Work mode

On-site

Experience

SENIOR LEVEL

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a

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What they are looking for

Skills & requirements

Qualification

A little about you: You have at least 7+ experience in back-end development, using TypeScript & NodeJS/Python/Ruby/Rails or other languages, with a focus on delivering for security, scalability, availability, and performance. You have worked extensively with AWS in a production environment, preferably for high volume / high availability services and understand how to design for, deploy on and get the best out of, the environment and services provided by Amazon). Experience working on frontend applications is a big plus, preferably with React. Value code simplicity, quality, performance and maintainability. Can design pragmatic & simple architectures to solve problems at scale. You possess effective and proactive communication skills, and can collaborate with different profiles and roles. Our Tech Stack: You do not need to be familiar with all of our technical stack or any specific functional area, but you have a strong willingness to learn and adapt quickly. Typescript/Node.js, Python, REST API/GraphQL APIs, Ruby/Rails, React AWS/Serverless or EKS, PostgreSQL, DynamoDB, OpenSearch, Redis Why join us? 🚀 Key moment to join Aircall in terms of growth and opportunities 💆‍♀️ Our peopl

Department · Engineering

Aircall.io, Inc. logo

Hiring company

Aircall.io, Inc.

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace.

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