Senior Engineering Manager – AI CoE About Redwood Redwood Software helps the world's largest enterprises automate mission-critical business processes. Our platforms support complex enterprise workloads across ERP systems, business applications, cloud infrastructure, and on-premises environments. Redwood is building reusable AI infrastructure, agentic capabilities, developer tools, and platform services that enable enterprise-ready AI features across its product portfolio. Role Mission As a Senior Engineering Manager, you will lead the engineering team responsible for delivering Redwood's shared AI platform and agentic capabilities. You will translate the AI strategy into an executable engineering roadmap, build a high-performing team, and ensure the delivery of secure, scalable, observable, and commercially valuable AI systems. The role requires sufficient technical depth to guide architecture and challenge engineering decisions while remaining accountable for people's leadership, execution, team health, and delivery outcomes. Key Responsibilities Lead one or more engineering teams responsible for AI platform services, agentic capabilities, developer tools, and product integrations. Translate business and product priorities into a clear engineering roadmap, delivery plan, and team-level objectives. Recruit, onboard, manage, and retain engineers with the skills required to build production-grade AI and agentic systems. Establish clear ownership, performance expectations, decision-making responsibilities, and development plans across the team. Drive predictable execution through effective planning, dependency management, risk identification, and operational readiness. Partner with senior individual contributors to guide architecture and technical direction without becoming a bottleneck for engineering decisions. Ensure consistent engineering practices across AI evaluation, observability, model gover
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Role overview
Job description
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. As we continue to scale our global platform, the Senior Software Engineer will play a critical role in maintaining and modernizing legacy Order Fulfillment and Light
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Skills & requirements
Qualification
9 or more years of software development experience using agile methodology, with at least five years supporting legacy ERP and fulfillment software. Hands-on experience with ERP domains including Order Management, Inventory Control, and Fulfillment — preferably within Microsoft Dynamics SL or comparable platforms. Proficiency with SQL Server stored procedures, query optimization, and troubleshooting SQL job or runtime errors. Experience writing production software in one or more of the following languages: C#, Java, Go, or Python, with access to relational databases. Familiarity with GitHub or GitLab, containerization, and CI/CD pipelines; experience with event streaming platforms such as Kafka, Pulsar, ActiveMQ, RabbitMQ, or SQS is strongly preferred. Understanding of APIs, integration patterns, and batch-driven workflows, with demonstrated ability to build wrapper services connecting legacy and modern systems. Strong verbal and written communication skills with the ability to solve problems effectively under pressure across cross-functional teams.
Department · Commerce - Technology
Hiring company
Fanatics Commerce
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