The Senior Analyst Digital Commerce Merchandising contributes to TaylorMade Golf’s success by partnering with the US merchandising, Go-to-Market (GTM), product enrichment, and Global Digital Commerce teams, as well as regional digital commerce partners, to understand and champion how products are launched and merchandised, then ensuring regional eCommerce partners across all markets are aligned, equipped, and executing to the same high standard. Spanning TaylorMade’s B2C eCommerce sites and consumer-facing App, this role is central to scaling best practices globally and ensuring every product launch is executed flawlessly — delivering a best-in-class consumer experience regardless of region or application. This person serves as the key enabler between global headquarters strategy and regional execution, with a relentless focus on consistency, quality, and precision across every market. Essential Functions and Key Responsibilities: Partner closely with the US merchandising, GTM, product enrichment, and Global Digital Commerce teams to develop a deep understanding of product launch plans, merchandising strategies, platform capabilities, and site standards Serve as the primary point of contact for regional eCommerce partners across EMEA, APAC, and other markets, providing the guidance, direction, and support needed to execute product launches and merchandising plans consistently and on time Proactively communicate with regional partners and all cross-functional stakeholders, delivering clear launch plans, timelines, updates, and expectations well in advance to ensure every market is prepared and aligned Translate global launch plans and merchandising strategy into clear, actionable documentation and direction that regional teams can execute against Monitor and review regional execution of product launches and merchandising standards, proactively identifying and resolving gaps or misalignments befo
Senior Specialist eCommerce Loyalty Programs
Salary not disclosed
Check market pay for comparable Senior Specialist eCommerce Loyalty Programs roles before applying.
Role overview
Job description
We're looking for an individual to own, evolve, and grow the Team TaylorMade Rewards program across our eCommerce business within our largest market. In this role you will be the program's day-to-day champion — owning commercial execution, shaping strategy, driving member engagement and owning optimization of points while partnering cross-functionally to make loyalty a genuine competitive advantage. This is a high-visibility, high-impact role at the intersection of data, marketing, and customer experience.
US Commercial Ownership
- Own the US Team TaylorMade Rewards program, including earning and redemption mechanics, and member lifecycle strategy in TM’s largest market.
- Develop and maintain the US loyalty financial model ensuring the loyalty investment drives measurable ROI through repeat purchase rate, LTV, and contribution margin.
- Drive the commercial evolution — identifying new earn/burn opportunities, partnership integrations (e.g., ID.me, subscriptions), and feature enhancements.
- Identify and develop early access and exclusive product opportunities for loyalty members — defining eligibility criteria, coordinating with merchandising and product teams on inventory allocation, and ensuring these benefits are clearly communicated and differentiated across member tiers.
Commercial Management & Execution
- Design and execute targeted loyalty campaigns (bonus point events, triple-point promotions, milestone rewards) tied to key product launches, seasonal moments, and tour activations.
- Own loyalty member automations across email, SMS, and push notifications — including trigger logic, segmentation, and messaging strategy — and track performance against key engagement metrics such as open rate, click-through rate, conversion, and churn reduction to continuously optimize the member lifecycle.
- Collaborate with the US retention team to build personalized member communication journeys that drive enrollment, engagement, and reactivation.
- Partner with the merchandising and site experience teams to ensure loyalty is prominently featured across taylormadegolf.com — from homepage banners to checkout.
- Manage the loyalty content calendar and coordinate with creative to develop on-brand assets for program communications.
Analytics & Insights
- Define, track, and report on core loyalty KPIs: enrollment rate, retention rate, active member rate, points issuance/redemption, redemption rate, and member vs. non-member spend benchmarks.
- Use data and A/B testing to continuously optimize program mechanics, earning rules, and member communications.
- Partner with the analytics team to build member segmentation models and identify high-value cohorts for targeted retention initiatives.
- Present regular performance updates and strategic recommendations to US eCommerce and marketing leadership.
- Flag to Global Program Manager and senior leadership when global program decisions affect US points issuance, redemption mechanics, or member economics, and provide input on US P&L impact before those decisions are finalized.
- Performs other related responsibilities as required
Knowledge and Skills Requirements:
- Strong ability to build project plans, connect cross functional teams and own end to end delivery of content assets.
- Strategic thinker with a great attitude and an insatiable appetite for learning
- Must be able to quickly assess issues and react to changing circumstances and new information
- Familiar with standard concepts, practices, and procedures within an agile software life-cycle
- Able to work in a fast-paced environment, including prioritizing and multi-tasking while paying close attention to detail
- Knowledge of MS Office Tools (Outlook, Word, PowerPoint, Excel)
- Strong English verbal and written communication with the ability to effectively interface with all levels of management.
- Ability to influence effectively and work as a member of a cross functional team.
- Passion for ecommerce and best practices, with a consumer-first perspective.
- Excellent organizational, planning and project management experience.
- Organized and self-motivated team player, able to build strong cross-departmental working relationships, with strong attention to detail and the ability to prioritize objectives, handle time constraints, and manage shifting priorities within a fast-paced environment.
- Expert in establishing new processes within a large organization to improve efficiency and streamline workflows.
- Strong analytical skills. Capable of interpreting data to improve content effectiveness and recommend optimizations.
- Familiarity working with third party vendors and ecommerce tools: Salesforce, Figma, Quantum Metrics, Google Analytics, Air-table (or similar).
Education, Work Experience, and Professional Certifications:
- Bachelor’s degree in Marketing, Business, Communications, or a related field
- 4+ years’ experience within an E-Commerce business essential, loyalty experience preferred.
- Experience working in a cross functional environment within a large organization.
Work Environment / Physical Requirements:
- Normal office conditions with consistent computer usage
- Ability to work extended hours as necessary
- Light physical effort equal to frequent lifting or moving of lightweight materials
TaylorMade is a performance driven organization and our total rewards approach to compensation is designed to support this. We consider many factors in determining base compensation, including position scope, job related knowledge, education, skills, experience, and work location. The expected annual base pay range for this position is $85,000 - $95,000. Additional benefits, such as health & wellness, performance bonuses, product discounts, holidays, paid time off, etc. may also be offered in accordance with our plans.
#LI-Onsite
#LI-ZH1
TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.
What they are looking for
Skills & requirements
Qualification
Bachelor’s degree in Marketing, Business, Communications, or a related field
Hiring company
TaylorMade Golf
Explore this employer's active roles, salary signals and company profile on Jobiba.
Keep exploring
Similar active roles
Fresh roles matched to this title and market.
The Senior Program Manager, Global Finance Systems & Process serves as Finance’s central resource for translating prioritized Finance business process needs into clearly documented functional requirements to IT; driving Finance-side testing, change management, supporting end-user adoption across global markets; and advancing continuous, harmonized process improvement across the enterprise. This role sits within the Finance Controllership function — not IT. What sets the strongest candidate apart is the ability to move fluidly between technical process expertise, data analysis, and cross-functional influence in a complex global environment — fluent across record to report, quote to cash, and procure to pay. Credibility is built through sharp analytical thinking, deep ERP experience, and a track record of turning complex problems into practical, lasting solutions. Success depends on disciplined prioritization, strong stakeholder relationships, and focus on practical, high-impact outcomes. As a Finance AI Champion, this person identifies opportunities to apply agentic AI and RPA to eliminate manual effort and scale Finance capacity globally. Essential Functions and Key Responsibilities: Serve as Finance’s subject matter expert on end-to-end business process design; identify gaps, map processes, and translate Finance requirements into clear IT specifications. Serve as the structured Finance-to-IT liaison; evaluate proposed solutions, facilitate Finance sign-off, and lead issue triage and resolution. Lead/facilitate Finance UAT, change management, and end-user adoption for prioritized Finance initiatives across global markets. Champion Finance process standardization, AI and automation opportunities, Segregation Of Duties and access governance, and continuous improvement. Serve as a Finance AI Champion: identify and advance agentic AI and RPA opportuni
The Senior Enterprise Applications Analyst, Procurement supports the evolution, implementation, and integrity of TaylorMade's Oracle ERP solutions across global procurement and supply chain operations. This role provides functional expertise and day-to-day operational support for Procure-to-Pay (P2P) processes, while partnering with business stakeholders to drive measurable process improvement and align system capabilities with strategic objectives. The analyst supports enterprise initiatives including system upgrades, automation, and cloud migration planning. Essential Functions and Key Responsibilities: Provide day-to-day functional support for Oracle Procurement, including troubleshooting issues and ensuring uninterrupted requisitioning, purchasing, and supplier management operations. Configure and maintain Oracle Procurement setups, including organizational structures, Approval Management Engine (AME), document types, supplier configurations, item and category hierarchies, iProcurement, and profile options. Gather, analyze, and document business requirements using Oracle AIM methodology, and translate them into detailed functional specifications for development. Evaluate existing business processes, identify gaps and improvement opportunities, and recommend Oracle standard solutions that deliver measurable business value, including cost savings, efficiency improvements, and return on investment (ROI). Develop, coordinate, and execute functional, system integration (SIT), user acceptance (UAT), and regression testing activities; perform root cause analysis and resolution of production issues. Support and troubleshoot integrations between Oracl
The Senior Digital Product Manager, Global eCommerce contributes to TaylorMade Golf’s success by owning the strategy, execution, and continuous improvement of TaylorMade’s global eCommerce business. This is both a business and technical leadership role — equally focused on understanding consumer behavior, regional market needs, and business performance as it is on driving the development and evolution of the eCommerce experience. This role leads a team of direct reports and aligned with leadership serves as the senior eCommerce product authority, connecting regional business leaders, cross-functional stakeholders, and technology delivery teams to ensure TaylorMade’s digital storefronts deliver a world-class consumer experience globally. The ideal candidate brings deep eCommerce expertise, strong business acumen, a consumer-first mindset, and proven leadership to drive innovation, elevate the shopping experience, and deliver measurable business outcomes in support of TaylorMade’s global digital commerce growth. Essential Functions and Key Responsibilities: Lead, mentor, and develop a team of direct reports, establishing clear goals, fostering accountability, and building a high-performance eCommerce product team Ensure the eCommerce product roadmap is grounded in and aligned to the strategic vision and priorities set by eCommerce leadership, translating executive direction into a clear, actionable product plan that the broader team can execute against In alignment with leadership and digital strategy, own and drive the global eCommerce product roadmap, serving as a proactive thought partner on investment decisions and initiative prioritization Collaborate regularly with regional business leaders to understand market-specific consumer behavior and expectations, and present the product roadmap to regional stakeholders for input and alignment, building shared buy-in across markets Partner with the
TaylorMade Golf is looking for a Senior Manager of Facilities who leads from the front. This role owns HQ facilities planning, maintenance, engineering, and regulatory operations at our Carlsbad headquarters, working across three fronts: building and leading a high-performing Facilities and General Services team, running point as project manager on construction and infrastructure work, and serving as a trusted partner to business leaders across the company. Essential Functions and Key Responsibilities: People Leadership — Lead and develop the Facilities and General Services team, including performance management, coaching, and succession planning. Project Management — Own construction, space planning, employee moves, and infrastructure projects from bid to completion, managing budgets, timelines, and subcontractor performance. Facility Operations — Manage preventative maintenance, mechanical/HVAC systems, energy conservation, and facility drawings across TaylorMade's North America sites. Site Services — Oversee café, pantry, and mailroom operations at the Carlsbad HQ. Business Partnership — Partner closely with Legal, Security, Safety, and business leaders to keep projects and daily operations on track. Environmental Health & Safety — Serve as the primary contact for audits, inspections, and local permit renewals (AQMD, water, stormwater, CUPA, CERS) and lead chemical and hazardous materials policy, storage, and compliance. Emergency Preparedness — Co-own the Building Emergency & Safety Team (BEST) with Corporate Security, including training and drills. Knowledge & Skill Requirements Strong planning and organizational skills, including the ability to manage multiple concurrent projects, budgets, and timelines.
The Sr. Enterprise Applications Analyst, Order Management owns the health and evolution of TaylorMade's Oracle EBS Order-to-Cash platform across global operations. This role translates business requirements into scalable O2C solutions, partnering with Sales, Operations, Finance, and Supply Chain to keep systems aligned with commercial goals. Reports to the Solution Architect, ERP Applications. Essential Functions and Key Responsibilities Configure and maintain Oracle OM module setups: order types, transaction types, workflow assignments, hold definitions, pricing rules, and shipping parameters. Deliver end-to-end O2C support spanning Order Entry, Pricing, Scheduling, Shipping Execution, and Receivables integration, including inbound and outbound EDI order flows. Gather and document business requirements using Oracle AIM methodology; translate into functional specifications for technical development. Analyze current-state processes, quantify gaps, and design Oracle-standard solutions that deliver measurable efficiency gains. Develop and execute test plans for functional, SIT, and regression scenarios; perform root cause analysis on production defects. Support Oracle EBS integrations with third-party systems including WMS, 3PL, and EDI platforms across O2C processes. Create and maintain functional design documents, configuration workbooks, and end-user training materials. Knowledge and Skills Requirements Deep functional expertise across Oracle EBS O2C modules: Order Management, Advanced Pricing, Configurator, ATP/Global Order Promising, Shipping Execution, Inventory, and Receivables. Functional understanding of RICEW object design and O2C-adjacent integration architecture. Strong analytical and problem-solving skills with attention to detail. <
🔔 Get job alerts
New Senior Specialist eCommerce Loyalty Programs jobs in Carlsbad, California, United States, straight to your inbox.
No spam · Unsubscribe anytime