Senior Specialist Solutions Architect (AI/ML)

About Graphcore Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Join our dynamic Software Infrastructure team and take a pivotal role in scaling and managing our infrastructure. You will develop essential tools and services that empower our broader software team. Your contributions will enhance the build, test, deployment, and productisation processes of our Machine Learning Software components. Work with our High-Performance Computing (HPC) AI platforms and gain invaluable experience in distributed systems. The Team An exciting opportunity to join a new team within the Software Operations group. The Build Engineering team is a new function within Software Infrastructure, which focuses on the overall process of building and integration of the Machine Learn ing S oftware S tack. You will work closely with the QA and development teams to get an understanding of how our ML SW stack is built, helping to ensure good build practices, and proving that the stack works together and is reproducible in secure, sandboxed environments. Responsibilities and Duties Developing our internal t

ReqID: FEQ427R340 Location: London Skills: Networking, Security, Platform, DevOps, Databricks, Cloud - AWS, GCP, Azure, Infrastructure - First preference would be GCP experience Recruiter: Dina Hussain The Role As an Infrastructure & Platform Senior Specialist Solutions Architect (SSA), you will serve as a trusted technical advisor, guiding enterprise customers through the architecture, administration, and security of their Databricks deployments on their cloud of choice (AWS, Azure, or GCP). You combine deep technical expertise with strategic thinking to position Databricks as the foundation of your customers' data and AI strategy. The Impact You Will Have Guide strategic customers through the full lifecycle of Databricks on their cloud platform, including platform administration from initial architectural design to production deployment Architect secure, scalable enterprise deployments that satisfy complex cloud networking (virtual networks, private connectivity), identity (cloud IAM and enterprise identity providers), and security compliance standards Serve as a subject matter expert in core areas such as cloud infrastructure, infrastructure-as-code (IaC), cloud networking, and identity management Drive technical wins in competitive scenarios by demonstrating Databricks' differentiation through custom-built solutions Orchestrate cross-functional resources (DSAs, SAs, FDE, Partners) to deliver comprehensive solutions for complex customer needs Influence product direction by providing structured feedback on customer requirements and competitive gaps What We Look For 8+ years in solutions architecture, technical pre-sales, or a senior hands-on technical role Advanced expertise across the following areas: Security & Identity: Cloud security controls, platform/network/data security, encryption, vulnerability management, compliance, and identity protocols. This includes cloud-native IAM (AWS IAM, Microsoft Entra ID / Azure AD, Google Cloud IAM), enterpris

ReqID: FEQ427R149 Location: London Skills: Networking, Security, Platform, DevOps, Databricks, Cloud - AWS, GCP, Azure, Infrastructure - First preference would be GCP experience Recruiter: Dina Hussain As an Infrastructure & Platform Specialist Solutions Engineer, you will serve as a trusted technical advisor, helping enterprise customers with the architecture, administration, and security of their Databricks deployments on their cloud of choice (AWS, Azure, or GCP). You combine solid technical expertise with a growing ability to connect architecture decisions to customer outcomes. The Impact You Will Have Guide enterprise customers through the full lifecycle of Databricks on their cloud platform, including platform administration from initial architectural design to production deployment Architect secure, scalable enterprise deployments that satisfy complex cloud networking (virtual networks, private connectivity), identity (cloud IAM and enterprise identity providers), and security compliance standards Act as a technical specialist in core areas such as cloud infrastructure, infrastructure-as-code (IaC), cloud networking, and identity management Support technical wins in competitive scenarios by demonstrating Databricks' differentiation through custom-built solutions Collaborate with cross-functional resources (DSAs, SAs, FDE, Partners) to contribute to solutions for complex customer needs Operate with growing autonomy on well-scoped engagements, with guidance from senior architects on the most complex designs Influence product direction by providing structured feedback on customer requirements and competitive gaps What We Look For 4+ years in solutions architecture, technical pre-sales, or a Network architecture hands-on technical role Strong expertise across the following areas: Security & Identity: Cloud security controls, platform/network/data security, encryption, vulnerability management, compliance, and identity protocols. This includes cloud-

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. Within Education, we partner with universities, schools, research institutions, and countrywide education systems to advance responsible, mission-aligned uses of AI. These environments require more than technical deployment: success depends on institutional trust, thoughtful governance, stakeholder education, change management, and a value narrative that resonates with academic leaders, researchers, IT teams, faculty, administrators, and students. This role is based in London. We use a hybrid work model of 3 days in the office per week and offer relocation assistance. About the Role As an Applied AI Architect for Education, you will be the senior technical owner for a named portfolio of education customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business,” shaping each institution’s AI strategy and guiding its journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable institutional impact. You will own the technical account plan across ChatGPT Edu, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate institutional priorities into a focused portfolio of use cases, an actionable adoption roadmap, and a clear path to durable value and growth. The Account Director owns the commercial strategy; you own the technical strategy, customer journey,

About the Team The Applied AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an Applied AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. This role is based in our London office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In th

About the Team The Applied AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As the Manager of Applied AI Architects in London, you will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for OpenAI's largest and most complex customers across the North EMEA region. Your team will act as the “CTO of the book of business,” partnering with customer executives and technical teams from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will set the operating model for how Applied AI Architects own technical account plans across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with Sales leadership and Account Directors, you will help prioritize customer portfolios, allocate technical resources, and ensure business priorities translate into focused use cases, credible architectures, actionable adoption roadmaps, and durable customer value and growth. You will remain accountable for the team's technical outcomes while developing its people and bringing in the right specialists across deployment, implementation, enablement, security, product, research, and partners. You will serve as an executive technical sponsor for critical engagements, a senior voice of the customer inside OpenAI, and a cross-functional leader who can move confidently between regional strategy, executive decision-making, architectural depth, and han