Senior System Engineer (Korea)

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About North North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. Why This Role? This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. We’re looking for senior software engineers with Applied AI experience who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows. You’ll work closely with customers on real-world business problems, often building first-o

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role We are seeking a proactive, customer-focused IT Support Specialist based in South Korea to anchor our regional IT operations across the APAC time zone. In this role, you will be the primary point of contact for internal employees, delivering white-glove technical support while managing core identity, collaboration platforms, and SaaS systems. Beyond day-to-day helpdesk operations, this position bridges traditional IT support and modern systems engineering. You will leverage automation, scripting, and modern DevOps practices to streamline user lifecycles, eliminate manual toil, and ensure our workforce operates securely and efficiently. Key Responsibilities Serve as the first point of contact for internal employees, triaging incoming requests through the ticketing system and established support processes. Troubleshoot and resolve workstation, laptop, mobile, and basic network issues for on-site staff and remote employees, escalating more complex support cases to senior staff or the appropriate team. Deliver calm, clear support during high-priority incidents, keep users informed, and document work thoroughly through

Position Summary : Under the direction of the Senior Manager, Warranty & Production, this role is responsible for production planning, production volume analysis, inventory system management, physical inventory management, and purchasing/procurement. Based on accurate data and system management, the role maintains alignment among production, inventory, and purchasing, supports the Senior Manager, Warranty & Production's decision making, and contributes to the efficient and safe operation of the production site. Essential Functions and Key Responsibilities: 1. Production Planning Establish daily, weekly, and monthly production plans based on orders, in coordination with the Production Execution Lead, Custom Call Lead, and Warranty Execution Lead. Adjust production plans to reflect seasonal demand fluctuations, including new product launches and off-season periods. Manage plan-versus-actual performance; analyze causes of variance and propose corrective actions. Coordinate with the Production Execution Lead on production priorities and resource allocation (manpower/equipment). Review and plan club-build requests from other teams. Consider outsourced production requirements when developing production plans, as needed. 2. Production Analysis Compile daily, weekly, and monthly production results and prepare regular reports. Manage productivity-related KPIs and analyze performance against targets and costs (Cost per Unit, CPU). Identify production delays and bottlenecks; propose and support the implementation of improvement actions Participate in data-driven production efficiency improvement activities, including cost reduction and productivity improvement. Utilize system data (EBS, WMS, DOMO, BO, etc.) 3. Inventory Management - Data Update & System Management Re

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We seek a highly specialised technical Senior Security Architect (SA) who practices security with an obsession for helping customers design and implement the best security mechanisms, particularly those that would relate to the Snowflake AI & Data Cloud. At Snowflake, Security Architects are passionate about security, often involving tremendous technology challenges that require no simple solutions. Success requires working collaboratively with a broad range of people inside and outside the company. Operating out of our APJ Field CTO Office , you will serve as our primary South Korean Security expert, who will be a cloud compliance evangelist, technical architect, and hands-on practitioner. This specialized role bridges the gap between global cloud data architecture and South Korea’s rigorous, localized regulatory frameworks, specifically the Cloud Security Assurance Program (CSAP) and the Korea Financial Services Institute (K-FSI) Safety Evaluation. IN THIS ROLE YOU WILL GET TO: Help to scope security related feature enhancements on behalf of customers to work with Product Management and Engineering on ways to enhance requirements for the local market. Help drive Snowflake adoption by advising customers and engineering teams on how to build secure Korea-compliant Data

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. This role is based in Seoul, South Korea. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you wi

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake 소개 Snowflake는 에이전틱 엔터프라이즈(Agentic Enterprise) 시대를 이끌어가고 있습니다. 이러한 새로운 시대를 함께 만들어가기 위해, 우리는 모든 분야에서 AI 네이티브(AI-Native) 사고방식을 갖춘 인재를 찾고 있습니다. 단순히 AI 도구를 사용하는 수준을 넘어, AI를 신뢰할 수 있는 협업 파트너로 활용하며 문제 해결과 성과 창출을 가속화할 수 있는 사람을 기대합니다. 우리는 빠르게 변화하는 역동적인 환경에서 겸손한 자세로 협업하고, 실험적인 사고방식을 바탕으로 새로운 기술을 빠르게 검증하며 보다 단순하고 강력한 방법으로 성과를 창출하는 인재를 선호합니다. Snowflake에서 여러분의 역할은 단순히 주어진 업무를 수행하는 것이 아니라, 미래의 업무 방식 자체를 새롭게 정의하는 데 기여하는 것입니다. 포지션 소개 Senior Solution Engineer는 한국 내 기존 엔터프라이즈 고객을 담당하는 전략적 기술 리더 역할을 수행합니다. 주요 담당 산업은 제조산업(Manufacturing) 및 Hi-Tech 부문입니다. 본 포지션은 Account Executive와 긴밀하게 협력하여 고객의 Snowflake 활용도 증대, 워크로드 확장, 그리고 다양한 사업 부문(Line of Business)으로의 성장을 지원합니다. 또한 고객사의 기술 및 비즈니스 의사결정권자들에게 신뢰받는 기술 자문가(Trusted Advisor)로서, Snowflake를 데이터, 분석 및 AI 전략의 핵심 플랫폼으로 활용할 수 있도록 안내합니다. 이 역할은 고객 중심(Customer-First)의 대외 활동(Field-Facing) 포지션으로, 깊이 있는 기술 역량과 산업에 대한 이해, 그리고 영향력 있는 아키텍처를 설계하고 효과적으로 전달할 수 있는 능력을 요구합니다. 주요 업무 (Key Responsibilities) 기존 고객 계정 활용 확대 (Drive Adoption in Existing Accounts) 한국 내 Snowflake 고객 포트폴리오에 대한 기술 확장 전략을 수립하고 주도합니다. 고객의 비즈니스 목표를 파악하고 이를 Snowflake AI Data Cloud를 통해 실현할 수 있는 워크로드, 활용 사례(Use Case), 사업 부문과 연결합니다. 솔루션 설계, 데모 및 POC 수행 (Solution Design, Demos & POCs) 고객의 아키텍처 및 활용 사례에 최적화된 데모와 기술 스토리를 설계하고 제공합니다. 성공 기준 정의 및 공동 실행 계획 수립을 포함하여, 플랫폼 도입 가치를 검증하고 의사결정 리스크를 최소화하