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Active1mo ago

Senior Technical Program Manager, Human-in-the-Loop Operations

Roblox·📍 San Mateo, CA, United States

Employment

FULL TIME

Work mode

On-site

Experience

SENIOR LEVEL

Salary

From $226.4K/yr

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Role overview

Job description

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As Senior Technical Program Manager for the Human-in-the-Loop (HITL) Operations , you will own the end-to-end lifecycl

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What they are looking for

Skills & requirements

Qualification

You will scale our data operations that is handling million of items evaluated annually today with projection of 4x the current volume by 2030, managing a multi-million annual budget and a distributed workforce of 100+ remote contractors — all while driving the platform evolution from manual workflows to AI-assisted, LLM-accelerated operations; Partner with Engineering to evaluate and implement LLM-based pre-labeling, LLM-as-a-Judge evaluation, and automated QA routing — reducing FTE coordination overhead and scaling throughput proportional to our annual volume growth; You Have 5+ years of experience in Technical Program Management, Data Operations, or Operations Management within an AI/ML or data-intensive environment; Nice to Have Experience with LLM-based labeling pipelines, LLM-as-a-Judge evaluation, or human-AI calibration loops

Department · Technical Program Management

R

Hiring company

Roblox

Technology

Be part of an amazing team that’s building the world’s largest social platform for play. Every month, over 100 million players come to Roblox to immerse themselves in any game or experience imaginable. Players can create the ultimate theme park, compete as a professional race car driver, star in a fashion show, become a superhero, or simply build a dream home and hang out with friends. Our Mission: to become the global leader in user-generated gaming and creation for all ages. Our Products: The Roblox Imagination Platform™ is a vibrant ecosystem of creators, builders, game players, and adventurers imagining with their friends. Our Roblox Studio IDE allows powerful and intuitive creation, published with a single click to the cloud, and instantly playable with your friends across PC, Mac, iOS, Android, Xbox and Oculus Rift. Integrated matchmaking, persistence, and billing support provide developers rich functionality for building great games and experiences. The Roblox.com website ties this ecosystem together with search and discovery, social networking, and a massive catalog of user made content. Check out our latest news at blog.roblox.com!

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