Senior Technical TPH Engineer

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Our EPD Recruiting team builds the teams that build Plaid. We partner with leaders across Engineering, Product, Design, Data, and Security to deliver thoughtful, candidate-first recruiting experiences that raise the bar for how we scale. We are responsible for delivering world-class technical talent through pragmatic, data-informed, and principle-aligned recruiting practices. We believe the hardest hires are won upstream, in the research and the reach-out, long before a loop is ever scheduled. Our goal is to help Plaid grow intentionally by hiring exceptional people who share our values and drive our mission to unlock financial freedom for everyone. We are hiring a Senior Technical Sourcer to build the pipelines behind Plaid's most difficult technical searches. You will own the top of the funnel across software engineering, infrastructure, data science, AI/ML, and security, from market research and pipeline strategy to qualified candidates entering the interview process. This role is for a deep researcher. Many of the people we need are not always findable by title alone, do not respond to templated outreach, and are not on any list you can buy. You will find them anyway, by mappi

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We're looking for a Senior Technical Account Manager - Customer Success to act as a strategic partner and trusted advisor to our customers, blending strong relationship management with a deep understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, supporting long-term growth, adoption, and measurable business outcomes. Senior Technical Account Manager - Customer Success at ClickUp lead with a customer-first mindset, developing success plans, guiding onboarding and adoption, and ensuring stakeholders see continuous value throughout their lifecycle. While you’ll support technical initiatives like process optimization, workflow design, and AI enablement, you’ll also own the overall health, engagement, and strategic direction of your accounts. You’ll work cross-functionally with Sales, Product, and Support to align efforts and ensure each customer’s success story is long-term, scalable, and impactful. Senior Technical Account Manager - Customer Success at ClickUp are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on: Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding, and training to ensure a smooth start and foundational success. Account Health & Engagement: Proactively managing user adoption, stakeholder alignment, and account health to promote long-term success, retention, and growth opportunities. Process Optimization & Solution Design: Collaborating with customers to identify

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We're hiring a Senior Technical Account Manager (TAM) who has already done this job at a SaaS company: someone who has led implementations, owned enterprise accounts and knows what it takes to drive adoption in complex organizations. You'll be a strategic partner and trusted advisor to our customers, combining strong relationship management with deep knowledge of ClickUp's platform. This role sits where customer success, solution strategy and technical enablement meet, and it drives long-term growth, adoption and measurable business outcomes. TAMs own the full post-sales customer lifecycle. That starts with implementation and onboarding and continues through ongoing managed services, strategic expansion and renewal outcomes across your book of business. This role requires an AI-native professional who doesn't just use AI tools but designs, builds and scales AI-powered workflows and agents, and brings that hands-on expertise to customers. TAMs lead with a customer-first mindset. You'll build success plans, guide onboarding and adoption and make sure stakeholders keep seeing value throughout their lifecycle. You'll support technical initiatives like process optimization, workflow design and AI enablement, and you'll also own the overall health, engagement and strategic direction of your accounts. You'll work cross-functionally with Sales, Product and Support so each customer's success story is long-term, scalable and impactful. Technical Account Managers (TAMs) deliver measurable value and meaningful business outcomes across their customer portfolio by focusing on: Customer Enablement & Onboarding: G

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse, using open formats like Apache Iceberg, at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause of production issue and resolution 10x faster. Leading engineering teams at companies like Capital One, Topgolf, and Dialpad rely on Observe to troubleshoot hundreds of terabytes of telemetry daily while maintaining reliability at enterprise scale. As part of Snowflake, Observe combines startup-style ownership and velocity with the global reach, operational excellence, and ecosystem of one of the world’s leading data platforms. As a Senior Technical Support Engineer, you will be a trusted advisor and technical resource for our customers in the APAC region. This is a hands-on role for someone who thrives in dynamic environments, loves troubleshooting complex technical issues, and is passionate about delivering exceptional support experiences. You’ll be responsible for resolving high-impact technical issues, driving customer success, and collaborating closely wit

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. AS A SENIOR TECHNICAL PROGRAM MANAGER — ML/AI, YOU WILL: Own and drive complex, cross-team ML/AI programs end-to-end — from scoping and planning through execution and launch — across model infrastructure, inference pipelines, AI functions, Cortex AI services, and AI-powered application features Partner with ML Engineers, Research Scientists, Product Managers, and Engineering Leaders to define program roadmaps, surface dependencies, and build execution plans that account for the unique uncertainty and iteration cycles inherent to ML/AI development Coordinate cross-org launches for AI features that span ML infrastructure, application surfaces (Streamlit, Notebooks, Cortex Code), and core platform — ensuring all teams ship cohesively and on time Navigate the ambiguity of AI development — adapt program structures to handle model experimentation cycles, evaluation gates, accuracy/latency tradeoffs, and the non-linear nature of ML research-to-production timelines Establish program governance and reporting cadences — track milestones, risks, decisions, and engineering health with clarity and rigor, and proactively escalate to leadership when programs need intervention Drive cross-functional alignment between ML/AI engineering, product, design, infrastructure, security, and legal/c

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. As a Senior Technical Program Manager of Capacity Planning, you will: Own the capacity planning program end-to-end — from demand forecasting and resource modeling to procurement coordination and delivery tracking across Snowflake's multi-cloud infrastructure (AWS, Azure, GCP) Drive cross-functional alignment between Engineering, Infrastructure, Finance, and Cloud Provider teams to ensure capacity meets projected growth, seasonal demand spikes, and new product launches Build and improve forecasting models and frameworks that translate business growth signals, customer onboarding patterns, and workload trends into actionable infrastructure capacity plans Establish governance and review cadences — own weekly/monthly capacity reviews with engineering leadership, surface risks and tradeoffs, and drive decisions on resource allocation and prioritization Identify and mitigate capacity risks proactively — monitor utilization trends, flag bottlenecks, single points of failure, and lead constraint resolution before they become customer-impacting Partner closely with engineering teams to understand workload characteristics, architecture changes, and new feature launches that affect capacity requirements Drive efficiency and optimization programs — identify opportunities to reduce wast