Service Manager - Security Systems Integration

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Electronics is the technology and systems integration arm of Titan Security Group, a leading security solutions provider servicing millions of square feet across commercial, residential, institutional, and industrial properties. Specialized in designing, installing, and servicing advanced electronic security architecture, Titan Electronics delivers customized, enterprise-grade solutions tailored to complex facility environments. We are seeking an experienced Level III Security Systems & Low Voltage Field Technician to lead installations, testing, programming, and complex troubleshooting for commercial, industrial, and high-security clients. In this senior-level role, you will handle advanced integration of Access Control, IP Video Surveillance (CCTV), Intrusion Alarms, and Structured Cabling systems. You will also serve as a technical mentor to Level I & II technicians and act as the primary on-site point of contact for project managers and clients. Key Responsibilities System Installation & Integration: Mount, wire, program, and commission advanced commercial security systems including IP CCTV/NVRs, Access Control (ACS), Intrusion Detection, Intercoms, and Gate systems. Network & So

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Electronics – Senior Project Manager Location: Chicago, IL Employment Type: Full-Time | Exempt Reports To: Regional Director, Titan Electronics About Titan Electronics Titan Electronics, a division of Marksman Titan Security Group, provides integrated security technology solutions including access control, CCTV, alarms, intercoms, and structured cabling systems. We design, install, and maintain electronic security infrastructure that protects clients across corporate, industrial, healthcare, and multi-site portfolios throughout the Southeast. Position Summary The Advanced Technician / Project Manager serves as a hybrid field leader and project owner, responsible for the installation, configuration, and oversight of complex electronic security systems across Titan client sites in the greater Chicago area. Based in the West Loop, this role requires regular travel thru out Chicagoland to support regional projects, ensure on-time delivery, and maintain Titan’s high standards of technical excellence and customer satisfaction. This position blends hands-on technical expertise with project management and client-facing responsibilities — ideal for a senior technician ready to step into a leadership a

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! The Security Site Supervisor serves as the primary on-site operational lead, directly responsible for managing the complete security contract, supervising guard staff, maintaining client relations, and overseeing day-to-day safety operations across the entire property. Operating in a multi-tenant commercial setup, the Site Supervisor manages scheduling, post orders, access control systems, visitor processing, and emergency response procedures to ensure full operational compliance and deliver top-tier service to property management and building occupants. About the location: Situated along the Chicago River fronting Wacker Drive in the heart of the Central Loop, this 16-story, 332,000+ SF office property is a prominent Brutalist-style commercial building. Designed by C.F. Murphy Associates the site features floorplates of ~14,000 RSF housing a diverse mix of professional services, corporate tenants, and office condominiums. Positioned within a high-density transit and business corridor near the Chicago Riverwalk and major tech/municipal developments, the building experiences consistent daily traffic from tenants, client visitors, and street-level pedestrian flow. Responsibilities: Help supervise oper

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. At Ubiquiti, pre-sales engineering is not a support function—it’s a strategic lever. You’ll work at the intersection of customers, partners, and product, helping define how modern IT infrastructure is designed, deployed, and scaled. The Role We’re looking for a Pre-Sales Engineer who thrives in ambiguity, thinks in systems, and enjoys turning complex, real-world problems into simple, scalable solutions. You’ll work across Ubiquiti’s expanding ecosystem—including routing, switching, security, SD-WAN, cameras, and access control—partnering with enterprise customers, MSPs, and internal teams to design architectures and influence product direction. This is not a traditional, script-driven sales engineering role. You’ll be expected to operate with autonomy, challenge assumptions, and contribute to how UniFi evolves—not just how it’s sold. What You'll Do Own problem discovery and design scalable solutions across networking and physical security, even when requirements are unclear Create presentations, demos, and training content that translate complex systems into clear, compelling narratives Translate customer and partner needs into structured, actionable feedback that informs product direction Scale the Partner Program by onboarding new MSPs/SIs and growing existing partners through repeatable, high-quality deployments Support

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! We are hiring a Field Operations Manager to work as part of a team to support a select group of Titan Security accounts. The position will report to a Director of Operations and is primarily responsible for the quality assurance and compliance functions of the team members assigned to their accounts. This is a 3rd Shift Overnight Position Must have at least 1 year of continuous managerial experience (preferably in security or a related field) to be considered. Must have availability to work the 2nd Shift and hold over if needed. Responsibilities for Field Operations Managers include but are not limited to: • Train team members in customer service, and complete quality assurance and compliance procedures and documentation. • Monitor and coach staff, including attendance issues, disciplinary actions, and performance appraisal and documentation. • Support the HR department and Sr. Operations Manager in hiring, training, onboarding, and terminations. • Respond to any escalated security issues or emergency situations appropriately. • Compile and prepare reports and documents pertaining to incidents, personnel activities, and account trends. • Work a flexible schedule to meet the

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! The Scheduling Manager reports to the Director of Operations and is primarily responsible for supervising the day-to-day security operations of Titan Security. Responsibilities include but are not limited to: Responsible for establishing, maintaining and reviewing schedules to minimize company overtime within WinTeam Build, improve and maintain effective relationships with both client and employees Report all operational matters directly to the Vice President of Operations and/or members of senior management Coordinate necessary support services to effectively manage client sites to meet or exceed financial and operational goals and provide quality customer service. Handle any escalated security issues or emergency situations appropriately Monitors the quality of staff performance including review of disciplinary actions, recommendations for suspension or termination as well as ensuring a regular performance appraisal program for all staff Clearly and accurately record reported data such as call-offs, tardies, emergencies, unusual occurrences, and malfunctioning of equipment Coordinates and documents performance tracking of all staff personnel Maintain and ensure the integrity o