As a Software Solution Architect, NVIS at NVIDIA, you will lead the transformation of AI infrastructure. Our NVIS team focuses on developing the next generation of NVIS Central, an agentic software platform with tools, services, and AI agents that automate, simplify, and speed up the work of our delivery organization. This role offers an outstanding chance to create and build LLM-powered agents that improve execution visibility, cut down manual tasks, and standardize workflows. These efforts allow NVIS to grow quickly and with high quality. Join us to bring up, validate, optimize, and upgrade large-scale AI Factory infrastructure for some of the world’s most advanced accelerated computing environments! What you'll be doing: Compose, build, and productionize agentic AI solutions, tools, and applications for the NVIS delivery organization. Develop LLM-based agents, skills, tool-calling workflows, orchestration logic, backend services, APIs, data pipelines, and automation features as part of NVIS Central. Translate field, delivery, operations, and product needs into clear technical builds, agent workflows, and working software. Develop agents that can reason across project data, knowledge bases, operational systems, logs, reports, and delivery workflows. Build workflows that help NVIS teams identify risks, summarize project status, automate repetitive tasks, improve readiness visibility, and simplify handoffs. Work with timely engineering, retrieval-augmented generation, context management, agent memory, function calling, evaluations, and guardrails to build reliable AI systems. Integrate LLMs and agents with internal systems, project data sources, knowledge repositories, reporting tools, and operational workflows. Collaborate closely with software developers, architects, product managers, DevOps/SRE, and NVIS field teams to
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Role overview
Job description
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other.
…What they are looking for
Skills & requirements
Qualification
Model Platform: Multi-provider model routing, streaming, LLM observability, and cost and latency management; You'll Solve Reliability on Non-Deterministic Foundations: Make LLM behavior trustworthy through structured outputs, tool-call validation, fallbacks, and well-defined failure modes; Hands-on experience shipping production LLM applications, such as agents, tool calling, RAG, or structured generation, and an understanding of their failure modes; Experience with LLM evaluation (LLM-as-judge, golden datasets, online monitoring), observability, and multi-provider routing
Department · Engineering
Hiring company
Gong.io
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