Principal Software Engineer – AI CoE About Redwood Redwood Software helps the world's largest enterprises automate mission-critical business processes. Our platforms support complex enterprise workloads across ERP systems, business applications, cloud infrastructure, and on-premises environments. Redwood is building reusable AI infrastructure, agentic capabilities, developer tools, and platform services that enable enterprise-ready AI features across its product portfolio. Role Mission As a Principal Software Engineer, you will lead the design and delivery of complex, production-grade AI and agentic capabilities that can be reused across Redwood products. You will solve ambiguous engineering problems, establish standards for reliability and AI evaluation, and contribute to important technical decisions. This is a hands-on role with ownership of significant systems and platform capabilities. Key Responsibilities Design and deliver complex services, agentic workflows, and shared AI platform capabilities. Build multi-step agentic systems that combine reasoning, tool use, retrieval, memory, policy controls, and human oversight. Establish robust approaches for AI evaluation, observability, model selection, fallback behaviour, and failure recovery. Lead technical delivery across multiple contributors and coordinate dependencies with product and platform teams. Review designs and code for scalability, security, performance, reliability, maintainability, and cost. Resolve complex production issues and implement corrective actions that prevent recurrence. Create reusable frameworks, reference implementations, and engineering standards that accelerate development. Partner with Product, Architecture, Security, Data, and Operations teams to translate business problems into durable platform solutions. Evaluate emerging AI technologies and recommend adoption based on technical evidence, enterprise requirements, and business
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Software Engineer – AI CoE About Redwood Redwood Software helps the world's largest enterprises automate mission-critical business processes. Our platforms support complex enterprise workloads across ERP systems, business applications, cloud infrastructure, and on-premises environments. Redwood is building reusable AI infrastructure, agentic capabilities, developer tools, and platform services that enable enterprise-ready AI features across its product portfolio. Role Mission As a Software Engineer, you will lead the design and delivery of complex, production-grade AI and agentic capabilities that can be reused across Redwood products. You will solve ambiguous engineering problems, establish standards for reliability and AI evaluation, and contribute to important technical decisions. This is a hands-on role with ownership of significant systems and platform capabilities. Ke
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Redwood Software
About Redwood Software Redwood Software delivers IT, finance and business process automation to help modern enterprises excel in the digital age. Redwood orchestrates and automates business processes across complex hybrid IT environments so enterprise organizations can focus on business agility, cost efficiency, and customer experiences. Our automation solutions help thousands of organizations across 150 countries execute with speed and precision. We pride ourselves on having an inclusive, supportive, coaching culture, giving you the opportunity to build lasting relationships with all our team members and senior management. Important: We have been made aware that individuals are posing as Redwood recruiters in an attempt to deceive candidates into sharing personal information. Redwood employees will only contact you from an “@redwood.com” email domain. If you have questions or suspect an email is fraudulent, please contact us at [email protected].
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