What we're building Mutiny is the self-improving AI infrastructure for GTM teams to execute faster and close more revenue. Our ambition is to do for revenue velocity what Cursor and Claude Code did for engineering velocity. With Mutiny, everyone in sales and marketing gets a bench of GTM athletes that handle any work across their revenue motion and learn from what's actually moved their deals. In April we re-launched the product as an agent-first platform. Anthropic showcased us as a leader in AI GTM. MRR is growing more than 70% month-over-month, with customers like Uber, Rippling, and Snowflake. We're backed by Sequoia, YC, and Insight, and we're building a generational company. The opportunity Most engineers spend their career making predictable systems faster. You'll spend yours making non-deterministic ones trustworthy. As a senior engineer on our AI product team, you'll architect the Campaign Builder and Agent experiences marketers and sellers open every day to go from idea to personalized assets in minutes. You'll partner directly with product, design, and the founders to define what an agent-first GTM platform should feel like, and your calls on architecture, evals, and guardrails compound across thousands of customer accounts. This role is in person in New York City, five days a week, and we ship weekly. What you'll own The core agent surfaces. Architect and ship the Campaign Builder and Agent experiences end-to-end. Frontend, backend, prompts, evals, the whole stack. Reliability on top of LLMs. Make non-deterministic models feel deterministic at the surface. Build the retries, fallbacks, and orchestration so the customer never sees the failure mode. Evals and guardrails. Define how we measure quality, catch regressions, and keep brand and tone consistent across thousands of customer accounts. Speed and feel. AI products live or die by latency and the loop between intent and output. You'll obsess over both, and use coding agents and agent networks to ship f
Role overview
Job description
Software Engineer (AI) The Team + The Role Pendo spent a decade helping companies understand how people use their software. Agents are the next surface, and this team builds the product for it: customers install Pendo on their own agentic systems, including MCP servers, agent frameworks, and copilots, and Pendo shows them what those agents are actually doing. The team helps customers understand which tools get called, where calls fail, where a contract confuses the model, and what to fix next. As an AI Software Engineer, you will own features end to end across the service, interface, and the seam between them. You will work across Go services, Vue interfaces, install experiences, instrumentation, telemetry, and LLM-backed product capabilities. You will start with well-shaped problems and take on progressively more ambiguous work as you build context, writing code others can operate and r
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You will work across Go services, Vue interfaces, install experiences, instrumentation, telemetry, and LLM-backed product capabilities; LLM-backed product development: Work on LLM-backed features including prompt and context design, tool calling, evaluation, and related failure modes; Must-haves 3+ years of experience shipping full-stack features to production in a SaaS environment; Experience with Agent frameworks (LangChain, LangGraph), LLM evaluation tooling Ability to write unit, integration, and end-to-end tests based on risk, with comfort using safe rollout patterns such as feature flags and canary releases
Department · Engineering - Emerging
Hiring company
Pendo
**All open positions at Pendo are listed below. Given the increase in recruitment fraud, please only apply to Pendo roles using the links below.
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