Solution/Pre-Sales Engineer

(FEQ427R369) As a Manager, Field Engineering (Data and AI), you will lead a team of pre-sales Solutions Architects focusing on complex, strategic accounts, helping to lead our UK&I expansion with a specific focus on the Retail and Consumer Packaged Goods sectors. Your experience partnering with sales organisations will help to drive accelerated adoption of the platform in customers, demonstrated by revenue growth, while coaching new sales and pre-sales team members to work together. You will guide your team and be involved with opportunities to enhance your team's effectiveness. You must be a skilled communicator with experience addressing complex, business value-focused solutions; supporting complex sales cycles; and building relationships with key stakeholders in large corporations. You will report to the Director, Field Engineering. The impact you will have: Manage hiring, onboarding and building your Pre-Sales Solutions Architect team Where required, rapidly scale the designated team without sacrificing quality Comfortable leading by example by using AI to improve day-to-day workflows to scale the team output Build a collaborative culture within a rapid-growth team. To embody and promote Databricks' customer-obsessed, teamwork and diverse culture Support an increase in consumption revenue through the investment of Solutions Architect involvement in sales cycles Promote a solution and value-based selling field-engineering organisation Display an understanding of business needs and revenue potential for accounts in the assigned region Build Databricks' brand in UK&I in partnership with the Marketing and Sales team Lead from the front by engaging directly with key customer stakeholders to ensure and speed up customer projects and technical implementation decisions Help Databricks continue to expand by inspiring our customers as we evolve our processes to support our business and technical growth What we look for: Have AI native builder mentalit

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role Decagon is seeking a Director of Solutions Engineering to build and lead our growing pre-sales solutions engineering function. This role combines technical depth, enterprise consultative engagement, and team leadership, enabling Decagon to drive adoption of our AI-native platform across some of the world’s most complex enterprises. As the manager of the Solutions Engineering team, you will be responsible for hiring, mentoring, and developing a high-performing team of Solutions Engineers. You’ll establish scalable processes and best practices for pre-sales engagements, ensure technical excellence in customer conversations, and represent Decagon as a senior technical leader on key opportunities. This role is highly cross-functional: you will partner closely with Sales, Product, and Engineering to design strategies that align technical capabilities with customer outcomes. You will also bring strong executive presence to customer engagements, guiding both technical and business stakehold

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role Decagon is seeking a Director of Solutions Engineering to build and lead our growing pre-sales solutions engineering function. This role combines technical depth, enterprise consultative engagement, and team leadership, enabling Decagon to drive adoption of our AI-native platform across some of the world’s most complex enterprises. As the manager of the Solutions Engineering team, you will be responsible for hiring, mentoring, and developing a high-performing team of Solutions Engineers. You’ll establish scalable processes and best practices for pre-sales engagements, ensure technical excellence in customer conversations, and represent Decagon as a senior technical leader on key opportunities. This role is highly cross-functional: you will partner closely with Sales, Product, and Engineering to design strategies that align technical capabilities with customer outcomes. You will also bring strong executive presence to customer engagements, guiding both technical and business stakehold

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Lead the technical strategy behind Appian’s largest and most mission-critical EMEA engagements, influencing acquisition strategy and serving as an elite thought leader across our biggest and most complex customers. About the Team You will be part of our global SPEaR team (Strategic Presales Execution and Readiness) at Appian is an elite group of mission-driven strategists reshaping how our biggest EMEA customers approach modernisation. We partner with leadership to co-create secure architectures and clearly communicate how Appian delivers AI-Powered Process Automation . Our mission is to secure high-value technical wins that align Appian with our customer’s landscape. Driven by our core values of Intensity and Excellence, we prove the undeniable value of Appian’s platform within the pre-sales framework. Under our SC 2.0 operating model, our team redefines pre-sales by combining creative persona-based storytelling with deep technical credibility and business insight. Our Solutions Architects don’t just demo features—they tell stories, co-create with customers, and help shape enterprise strategy. The Opportunity As a Principal Solution Architect, you will step into the pinnacle role for Solution Consultants at Appian, operating as an enterprise strategist, deal orchestrator, and platform evangelist. This is a premier opportunity to move beyond standard pre-sales support and drive the technical execution for multi-million-dollar growth plans. At Appian, you will gain a seat at the table with senior executives, utilising your compliance and technical expertis

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Solutions Engineer, you'll serve as a trusted technical voice, guiding customers toward clarity, feasibility, and alignment on the end-to-end solution. Because Vanta is the platform our customers rely on to build and run their GRC programmes, this is a natural next step for GRC professionals, programme managers, auditors, and compliance practitioners who want to apply their domain expertise in a strategic, customer-facing pre-sales role. You’ll be an integral part of the Sales team, working to ensure technical fit and create innovative solutions for our customers. Your attention to detail, focused on customer needs, will ultimately improve retention and overall success. With this role being specific to support our DACH Market account teams and customers, having full German Language proficiency is a must for this successful candidate. This role will be based from our London office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday. GRC practitioners are especially encouraged to apply—whether you've managed GRC programmes in-house, audited them as an internal or external auditor, or helped customers meet their GRC programme needs at a GRC vendor, you'll bring exactly the customer empathy and domain fluency this role thrives on. What you’ll do as a Solutions Engineer at Vanta: Own the technical relationship with our commercial prospects/customers Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape. Listen carefully to prospects and clients to provide market feedback to the product te

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Solutions Engineer, you'll serve as a trusted technical voice, guiding customers toward clarity, feasibility, and alignment on the end-to-end solution. Because Vanta is the platform our customers rely on to build and run their GRC programmes, this is a natural next step for GRC professionals, programme managers, auditors, and compliance practitioners who want to apply their domain expertise in a strategic, customer-facing pre-sales role. You’ll be an integral part of the Sales team, working to ensure technical fit and create innovative solutions for our customers. Your attention to detail, focused on customer needs, will ultimately improve retention and overall success. With this role being specific to support our DACH Market account teams and customers, having full German Language proficiency is a must for this successful candidate. This role will be based from our London office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Wednesday, and Thursday. GRC practitioners are especially encouraged to apply—whether you've managed GRC programmes in-house, audited them as an internal or external auditor, or helped customers meet their GRC programme needs at a GRC vendor, you'll bring exactly the customer empathy and domain fluency this role thrives on. What you’ll do as a Solutions Engineer at Vanta: Own the technical relationship with our commercial prospects/customers Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape. Listen carefully to prospects and clients to provide market feedback to the product te