Req ID - FEQ427R59 Location: London The Role As a Sr. Solutions Engineer, you will independently lead technical engagements for customers, owning discovery, solution design, and platform demonstrations. You are a builder who can code, architect, and present—combining technical depth with customer-facing skills to drive Databricks adoption. You will own frontline customer relationships and work with your Account Executive to develop technical strategies that expand platform usage. The Impact You Will Have Independently lead technical discovery and solution design for customer workloads spanning data engineering, analytics, and machine learning Build and deliver compelling proofs-of-concept and live demos on the Databricks Platform that drive technical wins Own frontline technical relationships with customer engineers, data teams, and technical leads Develop account-level technical strategies in partnership with your Account Executive to grow platform consumption Navigate competitive landscapes by articulating Databricks differentiation through hands-on demonstrations Contribute reusable technical assets (notebooks, solution accelerators, reference architectures) to the broader SA community What We Look For 4+ years in data engineering, solutions architecture, technical pre-sales, or a hands-on consulting role Proficient in Python and SQL with demonstrated ability to debug, optimize, and write production-quality code — live coding is a required interview stage Hands-on experience designing and implementing data solutions on at least one public cloud platform (AWS, Azure, or GCP) Working knowledge of distributed data systems: Apache Spark™, Delta Lake, or equivalent (Hadoop, Kafka, Flink) Experience leading technical customer conversations — discovery, whiteboarding, architecture reviews Familiarity with one or more: data engineering (ETL/ELT, medallion architecture, streaming), data science/ML (model training, MLOps), or SQL analytics Strong presentation and dem
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Role overview
Job description
The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the
…What they are looking for
Skills & requirements
Qualification
Must-haves Passion for working with customers and building strong and impactful customer relationships 5 to 8 years of experience in a customer-facing technical role such as Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture
Department · Customer Engineering
Hiring company
Pendo
**All open positions at Pendo are listed below. Given the increase in recruitment fraud, please only apply to Pendo roles using the links below.
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