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Active1d ago

Sr. Manager, Customer Success

FourKites·📍 Chicago, IL or Remote, United States

Employment

Full-Time

Work mode

Remote

Experience

SENIOR LEVEL

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity FourKites is looking for an extraordinary people leader who is customer obsessed and believes in our core values of one team, bias for action, attitude matters and extreme ownership. As the Senior Manager, Customer Success , you will lead a team of Customer Success Managers responsible for providing a best-in-class customer experience. The team is responsible for guiding customers through their visibility journey and managing a book of customers. Key metrics include Net Revenue Retention, Customer Satisf

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Role market pulse

How Sr. Manager demand looks in United States

61/100 · steady

Live jobs

55

Posted 30d

33

30d movement

+83.3%

Remote share

21.8%

Salary listed

49.1%

Salary trend 1Y

Not enough history

What they are looking for

Skills & requirements

Department · Customer Success, North America

FourKites logo

Hiring company

FourKites

Transportation & Logistics

Your supply chain, running itself. FourKites' AI agents, Digital Twins, and Intelligent Control Tower deliver supply chain outcomes for 1,600+ global brands.

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