About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role As a Sr. Software Engineer on the Integrations team, you will lead the design and development of Dialpad’s key native integrations. These integrations enable real-time automation and data transfer between Dialpad and complementary systems, ensuring our mutual customers have a seamless, unified experience. This includes
Sr Software Engineer - Agentic Applications (Full Stack)
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Job description
GAQ226R75 About the Role We are looking for a Senior Full Stack Developer to design, build, and deploy modern, scalable AI agents and applications that leverage Large Language Models (LLMs). This role requires a strong focus on end-to-end agent development, including building a high-performance React frontend, designing the agentic logic in Python, integrating with backend services, and ensuring production readiness. Key Responsibilities: Design, develop, and deploy AI agents for business-critical workflows, with a focus on LLM orchestration and tooling. Implement complex agentic behaviours using frameworks like LangChain or LangGraph, including ReAct loops for reasoning and action. Design and develop a high-performance React application for the agent's user interface. Collaborate with backend teams to integrate APIs and services, and build tools for agents. Work with middleware (Python/
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Key Responsibilities: Design, develop, and deploy AI agents for business-critical workflows, with a focus on LLM orchestration and tooling; Required Skills & Experience 5+ years of experience in full-stack development, with strong expertise in Python and React.js; Proven experience in designing, building, and deploying at least 1 production-deployed AI agent or LLM application; Deep expertise in LLM orchestration, prompt engineering, and utilizing tools/plugins to extend agent capabilities
Department · Integration, Data, Engineering & Applications

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