Sr Software Engineer- CXI

P-1651 At Databricks, we’re passionate about enabling data teams to solve the world’s toughest problems — from advancing the future of transportation to accelerating medical breakthroughs. We do this by building and operating the world’s best data and AI infrastructure platform so our customers can turn deep data insights into business impact. Founded by engineers and driven by customer obsession, Databricks takes pride in tackling hard technical challenges — from designing next-generation UI/UX for working with data, to scaling our services and infrastructure across millions of virtual machines. And we’re only getting started. As a Sr. Software Engineer for Customer Experience Intelligence, you will architect and deliver Databricks' AI-native vertical workflow platform. CXI is building intelligent systems that orchestrate AI agents, humans, and enterprise tools into end-to-end operational workflows. Support is our first production domain and the platform is designed to expand across multiple domains such as IT, Security, Legal, Marketing, and other knowledge-worker workflows, with a roadmap toward broader productization. The Impact You Will Have: Architect the Agentic Ecosystem: Contribute to the technical vision, core infrastructure, and backend architecture for Databricks’ next-generation Enterprise Agentic Framework. Scale across multiple domains: Build a vertical modular, multi-tenant agent platform initially optimized for Customer Support, but natively designed to expand into other domains such as IT, Security, Compliance, Marketing, HR, Legal and all ticket based workflows across the company. Engineered Reliability: Drive rapid, iterative backend development while upholding strict quality, safety, throughput, and reliability standards for agentic-based systems. Orchestrate Complex Workflows: Design state-machine and agentic workflows that seamlessly evolve from human-in-the-loop validation to fully automated execution. Enterprise-Grade Observability: Imp

P-1600 At Databricks, we are passionate about enabling data teams to solve the world’s toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We build and run the world’s leading data and AI infrastructure platform so customers can transform deep data insights into business outcomes. Founded by engineers and grounded in customer obsession, we embrace every opportunity to tackle complex technical challenges — from creating next-generation UI/UX for interacting with data to scaling our services across millions of virtual machines. And we're only getting started. As the Senior Engineering Manager for Customer Experience Intelligence (CXI), you will architect, lead and deliver Databricks' AI-native systems and products for automating enterprise workflows. CXI is building intelligent systems that orchestrate AI agents, humans, and enterprise tools to accelerate high-volume processes in business-critical domains. Our first production domain is Databricks Support, where we create agents capable of triaging, diagnosing, and remediating complex technical issues across Databricks’ distributed computing environments. The systems you develop as part of this initial beachhead will allow us to create revenue-generating products in multiple domains, including IT, Security, Legal, Marketing, and other knowledge-worker workflows. The Impact You Will Have: Create novel agentic technologies: Contribute to the technical vision, core infrastructure, and backend architecture that advances the frontier for enterprise agents. Drive revenue generation in multiple domains: Build a modular agent platform initially optimized for Support, but natively designed to expand into other verticals such as IT, Security, Compliance, Marketing, HR, and Legal. Lead with craftsmanship: Drive rapid, iterative development cycles across backend, frontend and relevance systems while upholding strict quality, safety, throughput, and re

P-1476 Location: Mountain View, CA At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As a Sr Software Engineer, you will work with your team and product management to make insights from data simple. We are looking for engineers that are customer obsessed, who can take on the full scope of the product and user experience beyond the technical implementation. You'll set the foundation for how we build robust, scalable and delightful products. Below are some example experiences you'll create for our customers to achieve the full project lifecycle from loading data, visualizing results, creating statistical models, and deploying as production artifacts. Simple workflows to create, configure, and manage large-scale compute clusters, networks and data sources. Create, deploy, test, and upgrade complex data pipelines with powerful features to visualize data graphs. Seamless onboarding and management for all members of an organization to become data-driven. Provide a great SQL-centric data exploration and dashboarding experience on Databricks An interactive environment for collaborative data projects at massive scale with an easy path to production. What we look for: 5+ years of experience with HTML, CSS, and JavaScript Experience leading large multi-quarter efforts with a demonstrated customer or business impact Passion for user experience and design and an understanding of front-end arch

P-1093 At Databricks, we are passionate about enabling data teams to solve the world’s toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world’s best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. The ManagedTables team at Databricks is responsible for the DataIntelligence initiatives that underpin the Unity Catalog ManagedTables offering. This encompasses products such as Predictive Optimization, Liquid Clustering, and control plane services facilitating Unity Catalog and Iceberg Rest Catalog API-based access to ManagedTables. The team is accountable for optimizing exabytes of data and saving millions of dollars annually for our customers through the Data Intelligence offerings. As part of this team, you will be working on realizing enterprise grade autonomous analytical datasystems - that ensure the best performance out-of-the-box. You will design and implement these next gen systems that leapfrog state-of-the-art: Storage lifecycle and additional background optimizations for a knob-free experience via Predictive Optimization Efficient storage structures and innovations to power storage layout solutions for the ML world Influence the Data format and Catalog interface unification efforts and enable strong ecosystem interoperability for ManagedTables The Impact you will have: Solve real business needs at large scale by applying your software engineering experience and by driving strong collaboration with Product partners Deliver a highly scalable, available, and inter-operable architecture for Managed Tables. Lo

RDQ126R35 At Databricks, observability and governance are what turn a massive, multi-tenant data and AI platform into one customers can trust at scale. We are looking for a senior technical leader to drive strategy and execution across three closely related teams at the heart of that mission: Query Observability, SQL Warehouse Management, and Account-Level Observability and Governance. Query Observability builds the performance and observability tooling, ingesting very large volumes of query telemetry and turning it into history views, execution plans, performance insights, and recommendations that help customers run workloads reliably at scale. Beyond query observability, you will be responsible for building observability and actionable insights at compute level, workspace level, and account level so that admins can confidently manage large accounts. This is a new technical leadership role responsible for setting the durable architecture across all these surfaces, raising the engineering bar of the combined team, and shaping the next generation of agentic experiences that let users — and the systems they run on — investigate, diagnose, and act on insights across query, warehouse, workspace, and account levels. The Impact You Will Have Establish the long-term technical direction across query observability, warehouse management, and account-level governance, and own the multi-year architecture all three surfaces are built on. Design and lead high-impact projects that move the needle on performance, reliability, and cost transparency for customers. Build the next generation of agentic observability and governance — extensible experiences that let users and automated agents investigate, diagnose, and act on telemetry across query, warehouse, and account. Partner deeply with Databricks SQL, Unity Catalog, AI, security, and platform teams to integrate end-to-end visibility and governance across the data plane and control plane. Mentor senior engineers, set the technical

P-1478 The Agentic Applications team at Databricks is on an ambitious journey to transform how we run the business. Our mission is to build resilient, in-house platforms and AI-powered capabilities that provide a genuine competitive advantage, powering our next doubling in size and revenue. As a Senior Staff Software Engineer on the Agentic Applications team, you will play a critical role delivering end-to-end applications that power our business and empower our employees with truly assistive technologies. You will be responsible for defining the technical roadmap, designing critical software systems, raising the bar on engineering excellence, mentoring junior engineers, and tackling the most challenging technical issues facing the team. You will be the technical leader for a team of software engineers. The impact you’ll have : Define the technical strategy and roadmap for building in-house solutions for critical internal workflows Partner closely with product management, design, and other engineering teams to build end-to-end, AI-powered solutions Eliminate technical risk by solving the most technically challenging issues or tackling the most complex development tasks facing the team Drive team best practices for engineering excellence, including design quality, operational reviews, testing strategies, and incident management. What we look for: 12+ years of software engineering experience, with a strong track record of technical leadership and impact. 3+ years of engineering leadership experience, serving as the technical owner for the software systems owned by your team. Experience designing and building end-to-end, full-stack cloud-native applications Customer obsession and product engineering mindset Strong communication skills and ability to influence technical and business stakeholders History of raising the engineering quality bar, focus on execution and operational rigor Strong ability to collaborate across product, engineering, and business team