Sr. Technical Account Manager

The Opportunity As a Technical Account Manager, you will serve as the primary technical advisor for a portfolio of strategic enterprise customers in Mexico. You will build trusted relationships, help customers improve how they gain value from their Adobe investments, and maintain an outstanding customer experience throughout the engagement. This role offers the opportunity to collaborate with world-class technical teams and senior leaders. It involves translating customers’ business priorities into clear technical strategies, operational plans, and measurable outcomes. You will proactively identify risks, uncover optimization opportunities, and orchestrate the appropriate Adobe resources to help customers achieve their long-term goals. Responsibilities Serve as the primary technical advisor and point of coordination for a portfolio of strategic enterprise customers Build and maintain trusted relationships with practitioners, technical leaders, managers, directors, and C-level executives Translate complex business objectives into actionable technical strategies, success plans, and operational priorities Proactively identify customer needs, technical risks, and opportunities for optimization, adoption, and long-term improvement Orchestrate the resolution of complex technical issues by coordinating across Adobe Engineering, TechOps, Managed Services, Support, Product, and other internal teams Establish clear expectations and maintain consistent communication through regular checkpoints, status reviews, governance meetings, and planning sessions. Conduct in-depth assessments of customers’ technical environments to identify architectural risks, performance concerns, integration challenges, and opportunities for improvement Provide strategic advice on implementation approaches, technical guidelines, scalability, performan

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta: The World’s Identity Company™ About Okta & The TAM Team Okta is the leader in Identity management and The World’s Identity Company™. Our mission is to build a more secure world by providing a neutral, powerful, and extensible platform that puts identity at the heart of the modern tech stack—securing customers, employees, partners, and AI agents. Two-thirds of the Fortune 100 trust Okta to power their identity journeys. The Technical Account Management (TAM) team is a global group of Okta product experts dedicated to driving long-term customer success. As a Senior TAM within our Strategic Workforce Identity segment, you will serve as the premier technical advisor and advocate for some of our largest enterprise customers (across Financial Services, Healthcare, Public Sector, and more), helping them elevate their technical maturity and maximize their Okta investment. What You’ll Be Doing 1. Strategic Customer Partnership & Influence Trusted Advisor: Build deep, executive-level relationships, serving as the primary technical point of contact for customer identity owners and IT leadership (up to CxO). Strategic Roadmapping: Architect tailored technical success plans aligned with customer business objectives to drive platform adoption and secure Okta against competitive displacement. Adoption & Expansion: Guide customers in expanding their Okta footprint across critical Workforce solutions, continuously improving their overall security po

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Sr. Account Manager San Mateo, CA / Hybrid We are looking for a Senior Account Manager, reporting to the Global Account Director within the Strategic Segment. This individual will be the first point of contact and responsible for supporting the day-to-day business activity and overall health of the assigned partner(s). They will work internally across Sony Interactive Entertainment (SIE) and with external partner(s) to deliver agreed commercial and strategic objectives globally. Key Responsibilities: Own day-to-day business for assigned partner studio(s), ensuring smooth operation and hand-off of operational needs through internal teams, ensuring overall health of the Partner is being addressed. Develop and maintain comprehensive knowledge of all aspects of the Partner’s business, portfolio, and long-term strategic vision. Identify business opportunities across Partner’s portfolio and live services. Provide guidance and be a potential first point of partner contact for content pipeline and other operational or technical situations that impact the rhythm of the business. Communicate business, platform, and policy updates to Partners. Execute the Studio Relationship Development Program, evangelizing the PlayStation opportunity across the developer landscape an

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an experienced Sr. Technical Success Manager (Sr.TSM) to join our team. This is a hybrid role based in Mohali/Bangalore, reporting to the Manager, Technical Success within the Customer Success department. You will serve as a strategic technical advisor, deeply understanding customer goals to align our solutions and drive long-term satisfaction by guiding customers through their Zero Trust journey as the central post-sales point of contact. By building strong stakeholder relationships and providing proactive recommendations, you will be helping customers adopt and maximize Zscaler's solutions to secure their digital transformation objectives. What you’ll do (Role Expectations) Build and nurture deep relationships with key customer stakeholders and operational service owners across a complex portfolio of accounts to define and prioritize strategic alignment between customer objectives and Zscaler

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an experienced Sr. Technical Success Manager (Sr.TSM) to join our team. This is a hybrid role based in Mohali/Bangalore, reporting to the Manager, Technical Success within the Customer Success department. You will serve as a strategic technical advisor, deeply understanding customer goals to align our solutions and drive long-term satisfaction by guiding customers through their Zero Trust journey as the central post-sales point of contact. By building strong stakeholder relationships and providing proactive recommendations, you will be helping customers adopt and maximize Zscaler's solutions to secure their digital transformation objectives. What you’ll do (Role Expectations) Build and nurture deep relationships with key customer stakeholders and operational service owners across a complex portfolio of accounts to define and prioritize strategic alignment between customer objectives and Zscaler

CSQ427R262 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Sr. Delivery Solutions Architect (Sr. DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a Field Engineering Manager. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the cu