SRE Manager | Technical Leader (Cloud Services)

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. 5 Work Days Per Week Office at Tai Seng Exchange Tower B Near Tai Seng MRT, Singapore Insurance Coverage Entitled to Yearly Bonus & Performance Bonus Responsibilities (Site Reliability Engineer - Senior / Lead ) High Availability and Stability Maintenance of Application Systems: Includes daily monitoring, alert response, emergency handling, on-call duties, regular system health checks, and performance optimization. Compliance and Secure Access Construction for Application Systems: Ensure operational design, processes, and data management comply with relevant privacy and data protection laws. Ensure compliance with full auditing and regulatory checks and provide auditing materials as required. Change and Release Management: Best practices for application system changes, including change control, version management, and rollback strategies, while ensuring operational duties during release windows. Automation and Infrastructure Optimization: Drive operational automation by designing and implementing automated tools and processes, ensuring resource allocation is optimized and supporting business scalability. Other Operational Practices and Work Arrangements: Provide feedback and suggestions for business architecture design and continuously produce operational technical documentation. Qualifications Bachelor's Degree or above; a degree in computer science or a related field is preferred. Experiences as Senior SRE o

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. 5 Work Days Per Week Office at Tai Seng Exchange Tower B Near Tai Seng MRT, Singapore Insurance Coverage Entitled to Yearly Bonus & Performance Bonus Responsibilities (Site Reliability Engineer - Senior / Lead ) High Availability and Stability Maintenance of Application Systems: Includes daily monitoring, alert response, emergency handling, on-call duties, regular system health checks, and performance optimization. Compliance and Secure Access Construction for Application Systems: Ensure operational design, processes, and data management comply with relevant privacy and data protection laws. Ensure compliance with full auditing and regulatory checks and provide auditing materials as required. Change and Release Management: Best practices for application system changes, including change control, version management, and rollback strategies, while ensuring operational duties during release windows. Automation and Infrastructure Optimization: Drive operational automation by designing and implementing automated tools and processes, ensuring resource allocation is optimized and supporting business scalability. Other Operational Practices and Work Arrangements: Providefeedback and suggestions for business architecture design and continuously produce operational technical documentation. Qualifications Bachelor's Degree or above; a degree in computer science or a related field is preferred. Experiences as Senior SRE or

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. 5 Work Days Per Week Office at Tai Seng Exchange Tower B Near Tai Seng MRT, Singapore Insurance Coverage Entitled to Yearly Bonus & Performance Bonus Qualifications Bachelor's Degree or above; a degree in computer science or a related field is preferred. Experiences as Senior SRE or leading a small team is preferable. At least 5 years of experience in cloud services products and application operations. Familiar with cloud platform deployment and management (AWS, Azure, Google Cloud, etc.). Experience with automation operations and container technologies (Docker, Kubernetes). Familiarity with CI / CD processes and tools (e.g Jenkins, GitLab CI). Responsibilities (Site Reliability Engineer - Senior / Lead ) High Availability and Stability Maintenance of Application Systems: Includes daily monitoring, alert response, emergency handling, on-call duties, regular system health checks, and performance optimization. Compliance and Secure Access Construction for Application Systems: Ensure operational design, processes, and data management comply with relevant privacy and data protection laws. Ensure compliance with full auditing and regulatory checks and provide auditing materials as required. Change and Release Management: Best practices for application system changes, including change control, version management, and rollback strategies, while ensuring operational duties during release windows. Automation and Infras

As a Commercial Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility Deliver product and technical briefings / presentations to potential clients Maintain accurate notes and feedback in CRM regarding customer input both wins and losses Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape Who You Are: Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc. Someone with a minimum of 2+ years in a Sales Engineering, Software Engineering DevOps, SRE or Security Engineering role Professiona

About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform. The nature of this role will be low volume, high difficulty. This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team. Proactively identify and