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Active1mo ago

Support Program Manager, Partnerships

OpenAI·📍 San Francisco, California, United States

Employment

FULL TIME

Work mode

On-site

Experience

SENIOR LEVEL

Salary

$156,000–$212,000 / year · Jobiba est.

Market pay estimate

$156,000–$212,000 / year for comparable Program Manager roles in San Francisco. Not employer-provided.

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Role overview

Job description

About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re seeking a Program Manager to lead support readiness and operational programs for OpenAI’s cloud and strategic partnerships. You’ll work closely with Engineering, Product, Support Delivery, and external partners to translate complex technical and business requirements into scalable customer support exper

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Role market pulse

How Program Manager demand looks in United States

44/100 · watch

Live jobs

162

Posted 30d

35

30d movement

-72.4%

Remote share

22.8%

Salary listed

30.2%

Salary trend 1Y

Not enough history

What they are looking for

Skills & requirements

Qualification

You might thrive in this role if you: Have 8+ years of experience in program management, support operations, partnerships, or related roles within a fast-paced technology environment

Department · User Operations

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Hiring company

OpenAI

Technology

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