Team Lead, Billing & Collections

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. As the Team Lead, Collections, you own the end-to-end process for past-due receivable collections — installment payments, short-rated policies, claim deductibles, audit surcharge fees, and additional premium from mid-term endorsements or end-of-policy audits. You are accountable for Pie's overall bad debt recovery rate and for driving collection, litigation, and settlement outcomes against internal targets. You lead a team of individual contributors alongside BPO and offshore partners, set the strategy for how every dollar of exposure gets pursued, and continuously find upstream improvements that reduce Pie's exposure before receivables ever reach collections. You set and enforce service-level agreements across the collection lifecycle and are accountable for the performance of your team, your vendors, and your BPO and offshore partners against defined KPIs. You partner with Accounting to establish and maintain allowance processes and month-end financial close recommendations and documentation. You are the decision-maker for collection referrals and vendor preference, and you make sure collection progress is visible and tracked across Pie's systems and vendor systems. This is a role for someone who wants to own a function, build it, and be measured on results. How You’ll Do It Own recovery outcomes across every policy in collections Own Pie's bad debt recovery rate. You're accountable for driving collection success against internal collection-rate and recovery targets, and for the outcomes of litigation and settlement. Set and enforce service-level agr

We are not working with external recruiting partners at this time, please apply directly to the role if you have further interest in joining Vise We are seeking an experienced and proactive Accounting Lead to join our growing Finance team. In this role, you will lead core accounting operations, own the month-end close and financial reporting processes, and partner closely with cross-functional teams to support scale and operational excellence. You will play a critical role in strengthening financial controls and improving systems and processes as the business continues to grow rapidly. This is an exciting opportunity for a seasoned accounting professional with strong technical expertise and a hands-on mindset who thrives in fast-paced, high-growth environments. This role is onsite in NYC, in our SoHo office. What you bring on day one A collaborative, ownership-driven mindset and desire to grow with a fast-moving team Bachelor’s or Master’s Degree in Accounting or a related field 2-4 years of Accounting and Financial Operations experience, prior experience in a startup, fintech, or SaaS environment strongly preferred Broad exposure to P&L and balance sheets is a plus Advanced proficiency in Excel and significant experience with accounting systems Strong knowledge of GAAP, financial reporting, and internal controls Experience with audit, billing systems, and/or systems implementations Exceptional organizational skills, attention to detail, and ability to manage multiple priorities independently What you will own Lead general ledger accounting, including journal entries, account reconciliations, accruals, and financial statement preparation Drive the monthly and annual close processes, ensuring timely, accurate, and compliant financial reporting Manage accounts payable, credit card programs, and employee reimbursement processes, driving accuracy and efficiency Contribute to quarterly billing and own collections process, including QA testing and close collabo

About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Order to Cash (OTC) team oversees the complete flow of commercial transactions from order intake and provisioning through billing, collections, and cash application — ensuring accuracy, compliance, and operational excellence in support of OpenAI’s mission to ensure artificial general intelligence benefits all of humanity. About the Role We are looking for a senior, hands-on operator to own Order Management and Billing execution across OpenAI’s cloud marketplace and partner ecosystem, including platforms such as AWS, GCP, Oracle Cloud, GovCloud, and future channels. This senior individual contributor role will translate partner requirements into scalable workflows and ensure launch readiness, accurate billing, and reliable daily execution. As a senior individual contributor within the Cloud Marketplaces team, you will own the end-to-end order-to-invoice lifecycle for your assigned portfolio. You will ensure that private offers, commercial terms, provisioning, pricing, usage, billing data, credits, settlements, and partner-specific reporting flow through our systems accurately, on time, and with audit-ready controls. You will implement and continuously improve the common cloud marketplace operating model, lead cross-functional execution for your assigned portfolio, and surface risks, requirements, and improvement opportunities. You will partner across Revenue Systems, Product, Engineering, GTM, Finance, Partner Operations, and external marketplace stakeholders. This role is critical to building the operational backbone for OpenAI’s expansion across cloud marketplaces and government-cloud channels. You will combine deep operational judgment with process and control execution, automation, clear communication, and hands-on problem solving to improve billing reliability, partner experience, customer outcomes, and financial integrity at scale. This role

About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Order to Cash (OTC) team oversees the complete flow of commercial transactions from order intake and provisioning through billing, collections, and cash application — ensuring accuracy, compliance, and operational excellence in support of OpenAI’s mission to ensure artificial general intelligence benefits all of humanity. About the Role We are seeking a Senior Manager to build and scale Order to Cash across OpenAI’s API and ChatGPT businesses, cloud marketplaces, and strategic partnership channels. This role will own end-to-end Order Management and Billing operations across API and ChatGPT while leading OTC readiness and execution for AWS Marketplace, Google Cloud Marketplace, Oracle Cloud Marketplace, GovCloud, and future partner channels. The role will also own the end-to-end Order Management and Billing close, setting the close calendar, readiness standards, review and sign-off expectations, while leading the team responsible for execution. You will oversee the Order Management and Billing lifecycle across API, ChatGPT, marketplace, and partner transactions, spanning commercial readiness, order intake, provisioning, usage and transaction data, pricing validation, invoicing, credits, settlements, and product and partner reporting. Your work will ensure transactions are accurate, timely, complete, and supported by audit-ready controls. This is a leadership role that combines strategic ownership, cross-functional leadership, and hands-on operational execution. You will define the target operating model, lead first-of-kind launches, shape product and systems roadmaps, and oversee the resolution of complex contract modifications, non-standard pricing, usage disputes, reconciliation breaks, settlement variances, and customer- or partner-impacting escalations. You will collaborate with teams across Finance, GTM, Product, Engineering, Legal, Tax, Reven

About Us InStride Health’s mission is to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. Through this mission, we are expanding access to insurance-based care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence-based therapies and outcomes tracking. Our vision is to become the nation’s most trusted provider of pediatric anxiety and OCD care. Team InStride Health: Our Core Values Give Heart : We lead with heart, treating patients and their families the way we want our loved ones to be treated. Work Smart : We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation. Have Humility : We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset. Embrace Community: We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters. About the Role We are looking for a Senior Manager, RCM Optimization & Strategy to find and fix the root causes of denials, front-end rejections, and revenue leakage across InStride’s Revenue Cycle Management (RCM) operations. Reporting directly to the Senior Director of RCM, this high impact senior individual contributor role serves as the strategic bridge between core RCM workflows (billing, cash posting, AR, and patient collections), Payor Operations, and the analytics and technology that power them. You will own billing system setup and payor billing logic, lead root-cause analysis on denials and underpayments, and build the KPI framework the RCM team uses to measure performance. This is an indivi

About the Job: LaunchDarkly is seeking a Senior Director, Revenue Accounting and OTC Operations to lead our global revenue accounting organization. In this role, you will proactively partner with GTM, Legal, Deal Desk and Product to define the strategy and operating model for how we quote and contract, and design policies and systems that support scalable and predictable growth, reduce friction for customers and internal teams, and protect revenue quality. You will be responsible for order management, billings, collections, revenue and commissions accounting, ensuring accurate metrics and financial reporting, and strong internal controls and compliance with U.S. GAAP in recognizing revenue. This role is ideal for a strategic, hands-on revenue accounting leader with a customer-centric mindset, who is comfortable driving change across multiple functions at scale, and combines deep technical revenue accounting expertise with operational leadership, exceptional communication skills, and the ability to influence across an evolving organization. Responsibilities: Lead the global revenue accounting and OTC operation functions and help shape the controllership roadmap in support of company growth and operational maturity Own the accounting for all revenue streams and commissions, including the monthly, quarterly, and annual close process to ensure timely and accurate financial results and metrics reporting Serve as the company's subject matter expert on revenue recognition, providing technical guidance to executive leadership and GTM business partners Collaborate closely with the Data team on metrics reporting (including ARR, NNARR, ACV), and FP&A on forecasting assumptions and other matters affecting revenue accounting Partner closely with GTM, Deal Management, Legal and Product to define contract structures and approval matrix to support a scalable deal process with a balance of strong governance and a practical and business-oriented approach Strengthen the company’s