Team Lead, Fleet Support Specialists

The Fusion Center Operations team at Zoox ensures our autonomous vehicle completes missions by leveraging real-time remote human context to navigate complex scenarios. We are a multifaceted team responsible for feature product development and structured testing, and we serve as the operational link between the operations and software departments. You will work closely with leaders in the Fleet Operations organization and interact with multiple teams across the company, including TeleGuidance, PMO, User Experience, and Product. Our Shift/Team Leads are disciplined team players who believe in doing everything it takes to accomplish the mission safely. As a Fusion Center Operations Shift/Team Lead, you will lead a team of operators (rider operators, teleoperators, and mission control associates) to ensure they understand and execute both short- and long-term targets. Team Leads at Zoox are hands-on, working with & alongside their team daily and leading by example to ensure all software and hardware tests meet Zoox’s high standards. You will be the field expert on tools, features, and functions related to TeleOps workflows, coordinating and streamlining processes that support Fleet Operations at Zoox. Shift: 3rd shift, 11pm - 8am, Friday - Tuesday or Thursday - Monday In this role, you will: Uphold a safety-centric, inclusive, and open-communication culture and conduct written and oral performance feedback with direct reports at regular intervals Support Fleet Operations Management through process improvement across safety and efficiency for the team Work closely with other Team Leads and Program/Project Managers within FleetOps to ensure their team stays aligned with Zoox’s overall goals. Become knowledge experts on Zoox’s proprietary software related to TeleOps, Mission Control and Rider Support Interact with contractors assigned to Zoox to answer questions, provide information, and ensure they understand and execute their j

As Manager, Sensor Integration/Cleaning HW, you will lead a team responsible for ensuring Zoox vehicles can operate safely and reliably in real-world environments. You will manage a multidisciplinary team of engineers designing, integrating, validating, and launching sensor assemblies and sensor cleaning systems that maintain the performance of our autonomy sensors across a wide range of environmental conditions. You will drive your team's engineering solutions and program execution to ensure sensors remain within operational specifications, minimize contamination-related failures, optimize for supply chain and volume manufacturing, improve vehicle availability and serviceability, and support the scalable deployment of Zoox autonomous vehicles. In This Role, You Will Lead, mentor, and grow a team of mechanical, electrical, and systems engineers developing sensor assemblies and sensor cleaning systems for Zoox's autonomous vehicle fleet. Own program delivery for sensor integration and sensor cleaning hardware, from concept through validation, launch, and fleet support. Set technical direction and review key design decisions across mechanical packaging, electrical integration, and system-level architecture for sensor and cleaning subsystems. Partner with sensor performance, perception, test, manufacturing, and quality teams to ensure designs meet performance, reliability, and manufacturability requirements. Manage program scope, schedule, and resourcing across multiple concurrent sensor integration and cleaning projects. Drive cross-functional design reviews, DFMEA/PFMEA processes, and validation planning to de-risk programs ahead of production. Represent the team in front of engineering leadership, communicating program status, technical tradeoffs, and risks. Recruit, develop, and retain engineering talent, and build a strong culture of technical rigor and ownership within the team. </di

As a Test Technician on Zoox's Base Operations team, you are responsible for the setup, execution, and reporting of tests on Zoox R&D bots, and for keeping the public roads fleet ready for on-road use. This includes planning tests, installing test equipment and sensors, configuring vehicles to desired test states, executing tests per requestor procedures, and performing the maintenance, diagnostics, and repair work that keeps vehicles safe, demo-ready, and test-ready. Testing spans vehicle performance, crash testing, noise and vibration, thermal performance, durability testing, prototype and procedure validation. You will draw on expertise in one or more of these areas, working closely with the responsible attribute lead and with your team to keep the fleet in a ready state. Shift: 1st Shift, Tuesday - Saturday, 6:30am - 3pm Travel Requirements: up to 50% In this role, you will: Execute vehicle-level test requests with a focus on accuracy and thoroughness; create diagnostic test plans as needed. Work with engineering to select and install appropriate test sensors, and to set up and configure DAQ systems. Support preparation of test parts and update test vehicles as dictated by test requirements; coordinate logistics for vehicles, equipment, and parts. Configure, set up, maintain, diagnose, and sign off on vehicles for safe on-road use; perform vehicle-level inspections, maintenance, and repairs. Perform diagnostics and escalate to the appropriate engineering team when required; coordinate and drive the repair process. Sync with the Shop Foreman to ensure vehicles are ready for demonstration and testing requirements. Execute tests, collect data, and support the analysis, documentation, and reporting of results; maintain service records and quality field reports. Maintain shop and workshop space, tools, and parts inventory to a high professional standard of safety, efficiency, and cleanliness. <l

The HD Mapping team is seeking an experienced full-stack engineer to lead development of the web services that support the creation, cataloging, and maintenance of 3D HD maps deployed across Zoox’s fleet. This role will be instrumental in scaling our mapping operations into multiple new cities. In this role, you will: Own and architect backend services (FastAPI) for the HD Mapping team's web infrastructure Support development of frontend tools for interacting with Zoox’s maps (TypeScript, React, MUI, Deck.gl) Automate complex pipelines and workflows Mentor team members on web technologies and distributed systems You will establish guidelines and refactor existing code to follow best practices Qualifications Strong experience in backend development and distributed systems Frontend experience and knowledge of best practices (proficiency in Python, TypeScript, and React) Knowledge of relational database design (Postgres) and RESTful API development Proven ability to lead technical initiatives and mentor others Experience automating complex workflows (Airflow) Bonus Qualifications Experience with FastAPI, Kubernetes, and ArgoCI Knowledge of geospatial data and coordinate systems About Zoox Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team. Follow us on LinkedIn Accommodations If you need an accommodation to participate in the applica

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of artificial intelligence, robotics, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We're looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team. As a Staff Compute & Controls Systems Engineer in Advanced Hardware Engineering (AHE), you will be responsible for developing and documenting requirements for compute and control system modules, while also driving key functional safety analyses for our compute platforms. You will work across departments at Zoox to build a system-level understanding of how AHE hardware enables critical operational functions, and you will lead the Compute Safety Analysis (FMEDA) that ensures those functions fail safely. You will work closely with hardware and software architects, and with design, safety, manufacturing, and test engineers, to ensure requirements are verified throughout the engineering development process. Your assessments will be critical to meeting milestones as we develop new generations of hardware. In this role, you will: Apply compute, controls, and systems engineering principles to define traceable computing requirements from product goals Engage with product, HW/SW engineering, production, safety, and business teams to author detailed requirements for compute and control modules. Analyze tradeoffs and drive consensus with product, hardware, and software teams to converge on compute architecture for current and new vehicle platforms. Gather and analyze critical data to define metrics, qualify systems for release, and influence system design decisions based on evidence-based insights. Create and maintain clear, precise documentation to support system designs, architectural decisions, an

Zoox was founded to make personal transportation safer, cleaner, and more enjoyable—for everyone. To achieve that goal, the team created a whole new form of transportation. Zoox provides mobility-as-a-service in dense urban environments. We handle the driving, charging, maintenance, and upgrades for our fleet of vehicles. We are looking for a Director of Product to lead our Product Management teams, spanning everything from new vehicle definition, to the rider experience, to our service offerings. You’ll play a pivotal role in shaping the future of Zoox by defining the product direction and overseeing the entire product lifecycle, while reconciling the product’s current stage of development and complexity with new innovation and scaling the business. You will be responsible for growing and retaining talent while fostering an inclusive work environment. You will be expected to inspire and motivate the team to work together to deliver a world class product. Finally, you will need to work closely with engineering partners, executive leadership, and stakeholders to drive the business and product objectives. At Zoox, you’ll find a creative, collaborative environment where great ideas thrive, and where everyone is driven by the same purpose. In this role you will: In this role you will: Lead a world-class product team to deliver a world class service. Develop, support, and mentor the team to enable them to deliver their goals. Develop and execute our product strategy, aligning it with the company's vision and objectives. Translate market trends, customer insights, and technology advancements into a compelling product roadmap. Oversee the entire product lifecycle from ideation to launch, ensuring successful product delivery within budget and timelines. Collaborate closely with cross-functional teams including engineering, design, experience, marketing, and operations to deliver a high-quality, world-class service. <li