As a Team Lead for Readiness and Response within Zoox’s Fleet Operations organization, you are at the forefront of the autonomous mobility revolution. You will be a key leader in our expansion into new markets, responsible for the end-to-end operational integrity of the Zoox Robotaxi and Mapping Vehicle Fleet. This role unifies the technical preparation of our vehicles (Readiness) with high-level oversight of live field incidents (Response), ensuring every Zoox vehicle is "service ready" and every mission is supported with operational excellence. Your leadership will bridge the gap between structured depot workflows and the dynamic environment of real-time fleet response. Rather than performing hands-on technical tasks, you will drive strategy and performance by managing a hybrid workforce of Full-Time Shift Leads and contingent associates. Serving as the primary on-site escalation path for critical field incidents and holding third-party recovery partners accountable, you will directly impact Zoox’s fleet availability, safety standards, and our ability to deliver a seamless experience to our riders. In this role, you will: Collaborate with Leadership: Work with Fleet Ops leaders in market, as well as Fleet Ops Program Teams, to ensure optimization of fleet utilization while driving market needs. Drive Unified Fleet Strategy: Oversee the execution of operational strategies for both vehicle preparation (Readiness) and incident response (Response), ensuring alignment with broader organizational uptime goals. Lead through Shift Leadership: Directly manage and mentor FTE Shift Leads & a contingent workforce, empowering them to oversee daily floor operations while you focus on high-level strategy, performance coaching, and site-wide operational health. Manage On-Site Escalations: Serve as the primary leadership escalation path for critical field incidents and service interferences, providing guidance to the team and making high-level
Role overview
Job description
As the Team Lead for Ground Operations (3rd Shift), you will drive operational excellence by leading overnight fleet maintenance, rework, and mission readiness activities. Service efficiency and comprehensive fleet preparedness are key drivers of our success, making this role critical to ensuring that vehicle maintenance, reworks, and fleet readiness activities are optimized overnight during low-demand periods. You will be responsible for the holistic readiness of our vehicle fleet, ensuring maximum fleet uptime and vehicle availability for daytime operations.
In this technical leadership role, you will ensure vehicles are configured, maintained, and prepared for service, while shaping a positive workshop and depot culture. You will lead a team of skilled vehicle technicians and readiness and response associates on the overnight shift. By optimizing workflows and taking ownership of mission-critical readiness targets, you will act as a strategic partner to cross-functional teams, translating high-level operational goals into actionable plans for your 3rd-shift crew.
Shift: Friday - Tuesday, 10pm - 6am
Role market pulse
How Team Lead demand looks in United States
Live jobs
14
Posted 30d
12
30d movement
Early signal
Remote share
0%
Salary listed
42.9%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Qualification
Bonus Qualifications Bachelor's degree in a technical or business field, or a Technical trade school certificate / Associate Degree in automotive repair
Department · Fleet Operations

Hiring company
Zoox
Zoox is a purpose-built autonomous vehicle designed for riders, not drivers. Learn more about the Zoox robotaxi and the future of ride-hailing.
Related opportunities
Similar active roles
Relevant, currently active roles for this market.
$52 – $64/hr
$55.9K – $85K/yr
🔔 Get job alerts
New Team Lead, Ground Operations (3rd Shift) jobs in Phoenix, Arizona, United States, straight to your inbox.
No spam · Unsubscribe anytime