Team Lead - Quality Assurance, Support Excellence

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! We are hiring a Field Operations Manager to work as part of a team to support a select group of Titan Security accounts. The position will report to a Director of Operations and is primarily responsible for the quality assurance and compliance functions of the team members assigned to their accounts. This is a 3rd Shift Overnight Position Must have at least 1 year of continuous managerial experience (preferably in security or a related field) to be considered. Must have availability to work the 2nd Shift and hold over if needed. Responsibilities for Field Operations Managers include but are not limited to: • Train team members in customer service, and complete quality assurance and compliance procedures and documentation. • Monitor and coach staff, including attendance issues, disciplinary actions, and performance appraisal and documentation. • Support the HR department and Sr. Operations Manager in hiring, training, onboarding, and terminations. • Respond to any escalated security issues or emergency situations appropriately. • Compile and prepare reports and documents pertaining to incidents, personnel activities, and account trends. • Work a flexible schedule to meet the

About the role Chime's Financial Crimes team protects millions of members from money laundering, fraud, and the organized networks that target consumer financial platforms. We work in a bank-partner model: we run detection and investigation, and we escalate unusual activity to our bank partners, who hold the filing obligation. That means our written work product is read by outside parties, and the quality bar is correspondingly high. This is a senior individual contributor role. You will set the standard for how financial crime work is done here rather than working a queue — defining what good looks like, raising the ceiling for the analysts you lead, and owning the hardest problems on the team end to end. In this role, you can expect to Operate with minimal direction on problems that arrive ambiguous, and you define the approach rather than waiting for one. Set the quality standard others calibrate to with defensible judgement calls. Move work across team boundaries without formal authority, and you are trusted to represent Financial Crimes to partners outside the function. Raise the ceiling of the people around you — through calibration, coaching, documentation, and the examples you set in your own casework. Improve the system, not just the case. Every hard investigation should leave behind something reusable: a control, a procedure, a detection change, or a documented typology. What you will own: Vendor Management. You will lead, and support, a team of analysts. Vendor team quality. You sample operations work, run calibration with partners, keep apprised of quality assurance trends, and hold quality and productivity expectations where they belong. Risk trend analysis. You understand AML and Fraud risks well enough to follow the pattern of unusual activity across accounts, devices, funding sources, counterparties, and behavioral patterns, and you can show the shape of a network in a way a non-investigator understands. Typology development. You document new and evo

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. What You’ll Do Payments Discovery & Strategy Lead structured discovery sessions to map a client’s end-to-end payment workflows—wire, ACH, SEPA, SWIFT, RTP, and beyond—identifying bottlenecks, approval gaps, and bank connectivity requirements. Advise clients on payment modernization strategies, including migration from legacy file-based formats (NACHA, MT101, MT103, ISO20022) to API-driven bank connectivity via the ClearConnect Gateway (CCG). Bank API & Connectivity Implementation Configure and test bank connectivity for payment initiation, including SWIFT, H2H file exchange, and direct API integrations via the CCG connector framework. Serve as the Tier 3 escalation point for payment connectivity issues, diagnosing failures across bank portals, middleware, and the Ripple Treasury platform. Collaborate with the Platform Connectivity team to validate new bank connectors against client payment requirements, providing structured feedback on API capabilities and gaps. Technical Configuration & Integration Configure payment templates, approval workflows, bank account hierarchies, and currency rules within Ripple Treasury to match each client’s operational model. Design and execute data mapping scripts and payment format transformations, owning the validation and quality assurance of all configuration logic. Manage ERP integrations —including SAP, Oracle, Wo

About the Role Chime is looking for Senior Staff and Staff Engineers to lead our high impact member Trust and Safety group. This is an exciting opportunity to lead the vision for one of Chime’s foundational pillars. The Trust and Safety organization is tasked with fueling sustainable growth, protecting our members, and reducing fraud losses and operational costs. You will provide technical and architectural guidance to multiple teams crafting industry defining solutions. These teams are responsible for providing scalable, extensible frameworks to create smooth and streamlined risk experiences across every checkpoint of a member’s experience at Chime. You will work function-wide across Chime’s engineering and cross-functional teams to deliver Trust and Safety’s vision. In this role, you can expect to Work with engineering and product leadership to build cross-functional vision Design and evolve new and existing capabilities Deliver secure, reliable, and high-performance infrastructure and APIs Identify and help resolve bottlenecks in our software development process and infrastructure Write and guide engineers to produce elegant, scalable code, with an owner's mindset Serve as a mentor, leading others in designing elegant code and architecture that scales to meet Chime's growing needs As needed, play the role of Team Lead during the course of a project Ensure that technical decisions support our quality, performance, scalability, reliability, availability, and security goals Contribute to the organization-level discovery, vetting and decision-making on critical architecture and technology, bringing your domain expertise into larger conversations To thrive in this role, you have 12+ years of experience in software engineering Previously built and evolved high-scale back-end solutions Passion and previous experience in building end to end member facing features and systems Strong competency in distributed systems, scalable and extensible platforms high avai

About the Team DoorDash Drive is our company's hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. The Logistics team is responsible for driving the strategy, profitability, and operations across each vertical. In this fast-growing, high-energy environment, you'll drive innovation while maintaining a strong focus on quality and efficiency. About the Role This role owns the cost and capacity strategy of our sort network, partnering closely with the Sort Quality lead to balance efficiency and service. Reporting to the Director of Sort Operations & Network Strategy, this role is central to how we scale our sort footprint cost-effectively. You're excited about this opportunity because you will… Own capacity planning — Build forward-looking capacity models across the sort network, forecasting volume growth against facility and automation throughput to prevent bottlenecks Drive automation strategy — Identify and lead automation investments that reduce cost-per-unit while maintaining sort quality Lead real estate procurement — Own site selection and lease negotiation for new sort facilities in partnership with Real Estate and Finance Negotiate 3PL contracts — Lead commercial negotiations with 3PL partners to optimize cost, terms, and service levels Diversify the 3PL network — Build a multi-provider strategy that reduces concentration risk and strengthens negotiating leverage Partner cross-functionally — Work with Finance, Real Estate, Automation Engineering, and the Sort Quality lead to align cost strategy with service and growth targets We're excited about you because… You're analytical and financially fluent — comfortable modeling cost-per-unit, capacity, and ROI trade-offs You have direct experience negotiating commercial contracts (3PL, real estate, or vendor) You've led or influenced automation/capex decisions You operate well cross-functionally and can influence without direct authority You have 6+

Company: tastytrade Role: Analytics and Business Intelligenc e Manager Location: Chicago, IL – Hybrid (3 days/week in office) Salary : $130,000 - $165,000 IG North America (tastytrade, tastyfx, tastylive) is seeking a Analytics and Business Intelligence Manager to join our Data team in Chicago, IL. In this role, you will lead a team of analysts while remaining hands-on in delivering insights that drive strategic business decisions across the organization. You will own the Tableau environment end-to-end and serve as the primary analytics partner to Marketing, Product, Operations, and Finance, with direct ownership of the marketing analytics relationship. Key Responsibilities: Manage and develop a team of 3-4 data analysts through mentorship, performance management, and career development Execute critical analytics projects while overseeing team deliverables across the organization Partner in developing and managing the analytics roadmap, aligned with business priorities and team capacity Build and maintain dashboards, reports, and KPI frameworks in Tableau, holding the team to a consistent standard of design and data quality Own the Tableau environment: published data model governance, license and license-tier management, permissioning, and the roadmap for platform capabilities such as Tableau Pulse Serve as primary analytics partner to Marketing, Product, Operations, and Finance, with direct ownership of the marketing analytics relationship (attribution, campaign performance, marketing measurement) Translate complex data into clear, actionable recommendations that stakeholders can implement immediately Partner with Data Engineering to ensure data availability and quality for analytics use cases Grow stakeholder adoption of analytics products and influence alignment across teams without direct authority Qualifications: 8+ years of experience in data analytics or business intelligence 2+ years of people management experience, or demonstrated readin