Opportunity Overview: We are seeking a Team leader, Intake to join our Intake Operations. In this role, as Team leader of Intake, you will work closely with the leadership team at Cohere and report to the Sr Director of India Operations. You will be responsible for providing supervision for the lead intake specialist and intake specialist team to meet or exceed operational objectives and metrics. You will leverage both your creative skills and communication skills to promote a high performing intake team. The Team leader of Intake will be highly organized in order to plan daily operational activities and provide oversight of the intake team. You will use your professionalism, personality, and communication skills to inspire the team to meet or exceed all performance standards. At a growing organization, this is a position that offers the ability to make a substantive mark on the company and its partners with exponential growth opportunities. What youβll do: Gain a deep understanding of Cohereβs product and our health plan partners Provide daily operational direction to the intake staff. This includes interviewing new hires, training, coaching, mentoring, quality auditing, implementation and oversight of quality improvement plans identified based on trends and other process improvements Coordinates and provides day-to-day oversight of the intake staff Manage workload balancing needs of the intake team Assist in addressing case escalations and provider issues HR management to include performance evaluations, 1:1βs with the lead intake specialist and intake staff, payroll Other duties as assigned ISMS roles and responsibilities Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of security policies and procedures and report any issues
Salary not disclosed
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Role overview
Job description
About us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytmβs mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the team: EDC Retail β EDC is one of Paytmβs business tools to help merchants grow and manage their business through simplicity and data driven technology.
About the role: The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations.Β Β
Expectations/ Requirements :
1. Create an inspiring team environment with an open communication culture 2. Need to drive swiping device sales in the assigned area. 3. Resolving merchant queriesΒ 4. Drive overall engage merchan
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How Team Leader demand looks in India
Live jobs
5
Posted 30d
1
30d movement
-75%
Remote share
0%
Salary listed
0%
Salary trend 1Y
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What they are looking for
Skills & requirements
Qualification
Graduate/Post Graduate
Department Β· Sales
Hiring company
Private Employer
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