Technical Account Manager

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You’ll Play As a Technical Account Manager, you'll manage the customer experience for an assigned portfolio of Mindbody customers. By understanding each customer's business model, goals, and workflows, you'll help them get more value from Mindbody software and improve operational efficiency. You'll build trusted relationships with customers and internal partners, serving as a knowledgeable advocate and helping deliver an experience that makes it easy to do business with Mindbody. Manage a designated portfolio of customers and build relationships that support their long-term success Serve as a primary point of contact, coordinating the resolution of basic and complex inquiries and escalating issues when needed Apply advanced product knowledge to educate customers on Mindbody features, services, and best practices Identify gaps in customer workflows, site setup, and product usage, then recommend solutions aligned with their business objectives Maintain current technical knowledge of Mindbody products, partners, and services Track customer engagements, support interactions, account progress, milestones, and performance against established KPIs Collaborate with internal tea

WHO ARE WE? We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy! CloudSEK , one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology that identifies and resolves digital threats in real-time. The central proposition is leveraging Artificial Intelligence and Machine Learning to create a quick and reliable analysis and alert system that provides rapid detection across multiple internet sources, precise threat analysis, and prompt resolution with minimal human intervention. Founded in 2015, headquartered at Singapore, we are proud to say that we’ve grown at a frenetic pace and have been able to achieve some accolades along the way, including: CloudSEK’s Product Suite: CloudSEK XVigil constantly maps a customer’s digital assets, identifies threats and enriches them with cyber intelligence, and then provides workflows to manage and remediate all identified threats including takedown support. A powerful Attack Surface Monitoring tool that gives visibility and intelligence on customers’ attack surfaces. CloudSEK's BeVigil uses a combination of Mobile, Web, Network and Encryption Scanners to map and protect known and unknown assets. CloudSEK’s Contextual AI SVigil identifies software supply chain risks by monitoring Software, Cloud Services, and third-party dependencies. CloudSEK’s AIVigil is an AI-native Attack Surface Monitoring platform that continuously discovers, monitors, and secures exposed AI infrastructure, MCP servers, leaked AI credentials, vector databases, agentic workflows, and shadow AI across the internet. Key Milestones: 2016 : Launched our first product. 2018 : Secured Pre-series A funding. 2019 : Expanded operations to India, Southeast Asia, and the Americas. 2020 : Won the NASSCOM-DSCI Excellence Award for Security Product Company

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Position Overview We are looking for an execution-focused, highly technical Technical Account Manager (TAM) specializing in enterprise identity, including Okta’s Workforce Identity Cloud (WIC) and Customer Identity Solutions (CIS). In this role, you will serve as a trusted technical advisor to mid-market and enterprise customer portfolios. You will cut through complexity, proactively optimize configurations, and guide customers on architectural best practices across hybrid SaaS, on-premise, and custom application environments. As a TAM at Okta, you embody a bias for action: you dig into technical details, eliminate architectural friction, and turn post-sales guidance into measurable customer traction. Key Responsibilities 1. Proactive Technical Leadership & Customer Value Strategic Technical Guidance: Partner as the technical counterpart to Customer Success Managers (CSMs) across mid-market and enterprise account portfolios, translating complex customer requirements into tangible business value. Architecture & Security Health Checks: Audit customer Okta configurations and deployment architectures to continuously strengthen security posture, accelerate feature adoption, and drive ROI as Okta releases new features. Retention & Health Acceleration: Track and influence key account health metrics, using technical insight to drive product usage, reduce friction, and prevent churn. 2. High-Velocity Problem Solving Escalation & Technical

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. ABOUT THE ROLE: SpaceXSI was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceXSI is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. Our terrestrial compute infrastructure team delivers high-performance GPU/CPU clusters and related systems to support demanding customer workloads. We are looking for a Technical Account Manager (TAM) / Solutions Architect (Technical Lead) to own the technical success of these deployments. In this role, you will lead technical implementation, integration, and optimization across all customer accounts, ensuring reliable, high-performance compute environments from initial provisioning through steady-state operations. This role is part of a high-velocity team with extremely high expectations. You will apply deep technical expertise to drive customer outcomes in a fast-paced, autonomously driven, and demanding atmosphere. RESPONSIBILITIES: Apply expertise to large-scale compute system development, including design validation, integration, performance tuning, and optimization. Act as the

MongoDB Technical Account Managers are at the forefront of technical problem solving with key customers, working on some of the most complex and exciting application ecosystems built on the MongoDB platform. TAMs combine: Deep product knowledge and expertise across multiple domains Polished technical communications Strong account leadership, with the ability to engage effectively at all levels of the customer Ability to not only proactively engage, but anticipate and preempt needs a customer may have or issues they could experience A high degree of ownership and willingness to go above and beyond for our customers The TAM’s primary remit is the cultivation of customer confidence and delivery of positive, account-wide technical outcomes that solve big customer problems while showcasing the capabilities of the MongoDB product portfolio. They do this through a systematic engagement process including deep discovery and the development of a roadmap of shared objectives. They are able to operate in complex environments where there may be shared or even ambiguous responsibilities between the customer and MongoDB. The TAM is able to shift gears between enabling, coaching and mentoring, and marshaling resources to get the right things done at the right time. The TAM also acts as the eyes and ears of the product team while working with marquee customers as they will sometimes surface new requirements or potential areas of opportunity for future development. They work closely with these teams to understand these requirements, manage expectations, and ensure MongoDB is staying one step ahead of customer needs. This role will be an early hire into the new Technical Account Management function and will help pioneer the new service offering for MongoDB. Successful candidates will have the flexibility to work around the schedules of customers with 100% uptime systems while enjoying the life/work balance MongoDB promotes. We are looking to speak to candidates who are based in

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ClickUp is seeking a versatile and dynamic Technical Account Manager to join our team. This pivotal role is responsible for driving customer satisfaction and loyalty by fostering strategic relationships and delivering exceptional service to both small to mid-market clients and dedicated accounts. The ideal candidate will excel in a start-up setting, embody ClickUp's core values, and have a proven track record in customer success within a SaaS environment. Key Responsibilities: Strategic Customer Engagement: Develop and manage engagement plans for a diverse client portfolio using both scaled and personalized approaches. Conduct in-depth discovery sessions to understand customer needs and recommend actionable strategies for success. Build trusted relationships with key stakeholders, identifying and nurturing client champions to drive adoption and advocacy. Technical Adoption and Expertise: Gather, analyze, and translate functional and technical requirements into tailored ClickUp solutions. Serve as a product expert, advising customers on leveraging ClickUp’s features to streamline workflows and solve complex business challenges. Data-Driven Insights: Analyze customer product usage data and translate it into actionable recommendations. Conduct ROI analysis to showcase the tangible benefits of ClickUp solutions. Driving Engagement & Adoption: Proactively engage with customers to evaluate progress, address roadblocks, and uncover new opportunities for success. Collaborate with customers to establish clear business goals, success metrics, and timelines. Cultural Fit, Growth Opportunities, & Leadershi