Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Designated Services Engineer (DSE) focused on FlashArray, you will serve as the single, dedicated technical anchor for high-value enterprise accounts utilizing our Business Critical Services. Moving beyond a shared support queue, you will directly own customer relationships and complex end-to-end technical outcomes for Pure's flagship FlashArray platform. In close partnership with Support Account Managers, Technical Support Engineers, and Engineering teams, you will drive operational excellence, maximize system availability, and ensure clients achieve peak performance from their storage environments. WHAT YOU'LL DO Own Dedicated Customer Outcomes: Serve as the trusted technical authority for assigned enterprise accounts, driving end-to-end case ownership, leading critical escalation calls, and securing long-term account health and satisfaction across FlashArray deployments. Solve High-Impact Technical Challenges: Perform root-cause analysis and complex troubleshooting across FlashArray hardware, Purity operating environments, network connectivity, and performance anomalies to deliver definitive resolutions for enterprise clients. Proactively Protect System Stability: Coordinate critical software upgrades, maintenance, and change control procedures directly with customer engineering teams to eliminate downtime and operational risk. Drive Cross-Functional Collaboration: Partner with Support Account Managers and
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Job description
About us GoCardless, a Mollie company, is a global leader in bank payments. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time payments and open banking. With US$130bn+ processed annually across 30+ countries, we handle recurring and one-off payments without the chasing, stress, or expensive fees. Our end-to-end payment platform also features AI-powered solutions to improve payment success and reduce fraud, alongside connections to over 350 platforms businesses use everyday. We are headquartered in the UK, with teams and operations spanning North America, Europe and Asia-Pacific. For more information, please visit www.gocardless.com and follow us on LinkedIn @GoCardless. Mollie is the leading payments and financial services partner for business, rooted in Europe, with global reach. The role
…What they are looking for
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Department · Customer
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GoCardless
Collect and send payments, minimise failures, and fight fraud. No more chasing payments and no expensive card fees.
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