Technical Program Manager

Req ID: CSQ327R55 Location: UAE You will be based in the UAE and should be willing to relocate there or remain there. Databricks is redefining what organisations can achieve with data and AI. As the unified platform powering the world's most ambitious data-driven enterprises, we sit at the intersection of cloud migrations, AI transformation, and real-time intelligence and our customers challenge us every day to go further. As Manager, Forward Deployed Engineering , you will lead a high-performing team of Forward Deployed Engineers and AI Engineers at the forefront of this transformation. Partnering with Databricks' most strategic enterprise accounts, you will shape how leading organisations migrate to the lakehouse, build next-generation AI and GenAI systems, and unlock sustained business value from their data investments. As a people leader, you will build and scale a team that represents Databricks' highest standard of technical excellence and customer impact. Your team will partner with enterprises across industries to architect and deliver mission-critical solutions, from large-scale data migrations and legacy modernisation programs to cutting-edge generative AI, MLOps, and AI agent deployments. You will set the bar for delivery quality, grow world-class talent, and drive the strategic governance framework that ensures every engagement is executed with precision and measurable impact. The impact you will have: Drive regional performance targets including billable utilisation, team growth, and hiring while championing delivery excellence and customer success across the FDE portfolio Lead high-stakes enterprise engagements: partner with Account Executives, Engagement Managers, and Field Engineering leaders to position and deliver transformational PS programs spanning data migrations, AI/ML platforms, and advanced analytics Champion delivery governance and operational rigor: establish best practices for project oversight, risk management, and quality st

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role Are you looking to make a real impact and play a meaningful role in the growth of our company? As a Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo. What You Will Be Doing Serving as the technical point of contact for your accounts and account managers in your assigned territory. Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs. Creating and owning value-based relationships at all levels in customer organizations. Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win. Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences. Advising the sales team on effective ways of positioning Elastic produ

We’re looking for a hardworking, driven individual with superb energy, passion and initiative for new business acquisition. The Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. MongoDB already has an extensive presence in Digital Natives across the region. We are looking for an A-player to manage’s MongoDB’s Digital Enterprise ecosystem (Unicorn, VC-funded start-ups, Fintechs) across the African market. We are looking to speak to candidates who are based in Dubai for our hybrid working model. About the Sales Culture MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “ Think Big and Go Far .” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry. What you will be doing Proactively, identify, qualify and close a sales pipeline Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users Build strong and effective relationships, resulting in growth opportunities Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs What you will bring to the table 5+ years of field/Enterprise software sales, quota-carrying experience in a

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. We are searching for an ambitious Associate Account Executive. We are looking to speak to candidates who are based in Dubai for our hybrid working model. What you will be doing Proactively, identify, qualify and close a sales pipeline Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users Own pipeline generation: outbound prospecting and account planning across the assigned territory. Build strong and effective relationships, resulting in growth opportunities Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs What you will bring to the table 2+ years of field experience of quota-carrying experience in a SaaS company working on Abu Dhabi public sector Develop strategy for prioritising, targeting, and closing key opportunities in assigned territory A proven track record of overachievement and

We’re looking for a hardworking, driven individual with superb energy, passion and initiative for new business acquisition. The Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. We are looking to speak to candidates who are based in Dubai for our hybrid working model. About The Sales Culture MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “ Think Big and Go Far .” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry. What you will be doing Proactively, identify, qualify and close a sales pipeline Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users Build strong and effective relationships, resulting in growth opportunities Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs What you will bring to the table 5+ years of field experience of quota-carrying experience in a fast-paced and competitive market Develop strategy for prioritizing, targeting, and closing key opportunities in assigned territory A proven track record of overachievement and hitting sales targets Ability to articulate the business value of comple

Position Summary: The Outsystems Support Analyst is responsible for providing technical support and maintenance for applications built using the Outsystems low-code platform. This role involves troubleshooting issues, managing updates, ensuring system stability, and working closely with development teams to improve system performance. The ideal candidate should have strong technical expertise, problem-solving skills, and a customer-focused mindset. Key Responsibilities: Application Support: Provide first- and second-line support for Outsystems applications. Troubleshoot and resolve incidents, bugs, and performance issues in a timely manner. Manage support tickets, prioritize tasks, and ensure timely resolution. System Maintenance: Monitor the health and performance of Outsystems applications. Apply updates, patches, and system upgrades as required. Perform routine maintenance tasks to ensure application stability. Collaboration: Work closely with developers, testers, and business analysts to identify and resolve technical issues. Liaise with end-users and stakeholders to gather feedback and provide support. Assist in the deployment and configuration of Outsystems applications. Documentation: Maintain technical and operational documentation for supported applications. Create user guides, troubleshooting documents, and knowledge base articles. Process Improvement: Identify areas for improvement in the support process. Propose and implement solutions to enhance application performance and user experience. Required Skills and Qualifications: Technical Skills: Experience with the Outsystems low-code platform. Proficiency in relational databases (e.g., SQL Server, Oracle). Understanding of APIs, web services, and integration concepts. Basic knowledge of scripting and programming languages (e.g., JavaScript, .NET). Problem-Solving: Strong analytical and troubleshooting skills. Ability to identify root causes and implement effective solutions. Communication: Excellent verba