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Active1mo ago

Technical Support Specialist, Sales Operations

Private Employer·📍 Seattle, WA

Employment

FULL TIME

Work mode

Hybrid

Experience

All levels

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

Who You Are: The Sales Operations Technical Support Specialist provides technical support to internal and external users within a designated region. This role serves as a primary point of contact for troubleshooting, researching, and resolving website, digital platform, and online service issues escalated by sales teams and customers. The specialist is responsible for monitoring, prioritizing, and responding to support requests, identifying root causes, and ensuring timely issue resolution in accordance with established processes and service expectations.

Working under general supervision, the Sales Operations Technical Support Specialist applies advanced technical knowledge and judgment to resolve complex support issues, document solutions, and escalate matters as needed. The role collaborates closely with cross-functional teams to address system and customer-impacting issues, support

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What they are looking for

Skills & requirements

Department · Marketing & Revenue

PE

Hiring company

Private Employer

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