Techno-Functional SME Consultant (m/f/d)

Role Overview The Techno-Functional SME Consultant for Finastra Loan IQ is responsible for the stable operation, functional integrity and continuous improvement of the bank’s commercial-lending platform. The role combines deep lending-domain knowledge with hands-on application-support capability to ensure that loan transactions are configured, processed, serviced, accounted for and supported accurately throughout their lifecycle. Operating at the intersection of Loan Operations, Credit, Finance, Risk and IT, the consultant owns functional analysis and coordinates technical resolution across Loan IQ, interfaces and downstream systems. The role supports production operations, incidents, problems, changes, releases, controls and sustainable remediation of recurring service issues. Key Responsibilities Application operations: Manage Loan IQ application health, critical business events, interfaces, batch processes and operational queues. Ensure timely completion of daily processing and proactive management of service risks. Incident resolution: Lead functional and technical analysis of production incidents; reproduce issues, assess business impact, identify controlled workarounds, coordinate recovery and restore service within agreed priorities. Problem management: Perform root-cause analysis for recurring defects, transaction failures, schedule inconsistencies, accounting breaks and interface errors. Drive permanent fixes and preventive controls. Functional analysis: Translate lending-business issues into clear functional requirements, impact assessments, solution options, test scenarios and acceptance criteria. Technical troubleshooting: Analyse Loan IQ configuration, application logs, database evidence, interfaces, messages and job failures in collaboration with technical teams and within controlled production-support practices. Integration management: Support integrations with origination, payment, core banking, general ledger, data, risk, regulatory-reporting, docum

Role Overview The Techno-Functional SME Consultant for Finastra Loan IQ is responsible for the stable operation, functional integrity and continuous improvement of the bank’s commercial-lending platform. The role combines deep lending-domain knowledge with hands-on application-support capability to ensure that loan transactions are configured, processed, serviced, accounted for and supported accurately throughout their lifecycle. Operating at the intersection of Loan Operations, Credit, Finance, Risk and IT, the consultant owns functional analysis and coordinates technical resolution across Loan IQ, interfaces and downstream systems. The role supports production operations, incidents, problems, changes, releases, controls and sustainable remediation of recurring service issues. Key Responsibilities Application operations: Manage Loan IQ application health, critical business events, interfaces, batch processes and operational queues. Ensure timely completion of daily processing and proactive management of service risks. Incident resolution: Lead functional and technical analysis of production incidents; reproduce issues, assess business impact, identify controlled workarounds, coordinate recovery and restore service within agreed priorities. Problem management: Perform root-cause analysis for recurring defects, transaction failures, schedule inconsistencies, accounting breaks and interface errors. Drive permanent fixes and preventive controls. Functional analysis: Translate lending-business issues into clear functional requirements, impact assessments, solution options, test scenarios and acceptance criteria. Technical troubleshooting: Analyse Loan IQ configuration, application logs, database evidence, interfaces, messages and job failures in collaboration with technical teams and within controlled production-support practices. Integration management: Support integrations with origination, payment, core banking, general ledger, data, risk, regulatory-reporting, docum

Role Overview The Techno-Functional SME Consultant for Finastra Loan IQ is responsible for the stable operation, functional integrity and continuous improvement of the bank’s commercial-lending platform. The role combines deep lending-domain knowledge with hands-on application-support capability to ensure that loan transactions are configured, processed, serviced, accounted for and supported accurately throughout their lifecycle. Operating at the intersection of Loan Operations, Credit, Finance, Risk and IT, the consultant owns functional analysis and coordinates technical resolution across Loan IQ, interfaces and downstream systems. The role supports production operations, incidents, problems, changes, releases, controls and sustainable remediation of recurring service issues. Key Responsibilities Application operations: Manage Loan IQ application health, critical business events, interfaces, batch processes and operational queues. Ensure timely completion of daily processing and proactive management of service risks. Incident resolution: Lead functional and technical analysis of production incidents; reproduce issues, assess business impact, identify controlled workarounds, coordinate recovery and restore service within agreed priorities. Problem management: Perform root-cause analysis for recurring defects, transaction failures, schedule inconsistencies, accounting breaks and interface errors. Drive permanent fixes and preventive controls. Functional analysis: Translate lending-business issues into clear functional requirements, impact assessments, solution options, test scenarios and acceptance criteria. Technical troubleshooting: Analyse Loan IQ configuration, application logs, database evidence, interfaces, messages and job failures in collaboration with technical teams and within controlled production-support practices. Integration management: Support integrations with origination, payment, core banking, general ledger, data, risk, regulatory-reporting, docum

Role Overview The Techno-Functional SME Consultant for Finastra Loan IQ is responsible for the stable operation, functional integrity and continuous improvement of the bank’s commercial-lending platform. The role combines deep lending-domain knowledge with hands-on application-support capability to ensure that loan transactions are configured, processed, serviced, accounted for and supported accurately throughout their lifecycle. Operating at the intersection of Loan Operations, Credit, Finance, Risk and IT, the consultant owns functional analysis and coordinates technical resolution across Loan IQ, interfaces and downstream systems. The role supports production operations, incidents, problems, changes, releases, controls and sustainable remediation of recurring service issues. Key Responsibilities Application operations: Manage Loan IQ application health, critical business events, interfaces, batch processes and operational queues. Ensure timely completion of daily processing and proactive management of service risks. Incident resolution: Lead functional and technical analysis of production incidents; reproduce issues, assess business impact, identify controlled workarounds, coordinate recovery and restore service within agreed priorities. Problem management: Perform root-cause analysis for recurring defects, transaction failures, schedule inconsistencies, accounting breaks and interface errors. Drive permanent fixes and preventive controls. Functional analysis: Translate lending-business issues into clear functional requirements, impact assessments, solution options, test scenarios and acceptance criteria. Technical troubleshooting: Analyse Loan IQ configuration, application logs, database evidence, interfaces, messages and job failures in collaboration with technical teams and within controlled production-support practices. Integration management: Support integrations with origination, payment, core banking, general ledger, data, risk, regulatory-reporting, docum

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director of Partner Solutions Architects, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Ensure the successful onboarding, training, enablement, and certification of partner technical resources; Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams; Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices; Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution; Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities; Collaborate with Datadog’s product management, engineering and techn