Trading Application Support Specialist (F/H)

Education Degree, Post graduate in Computer Science or related field (or equivalent industry experience) Experience Extensive knowledge of Wealth Management, architecture, modules and hands on experience of front to back implementation of Wealth Management Suite Minimum 8 years of experience in Wealth Management Must have good experience of handling Trade Life Cycle Must have experience in implementing End to End solution in Wealth Management Must have good experience in API integration. Technical Skills Should have development experience in SQL-languages with understanding of SQL-databases Excellent understanding of the Asset Management and Investment Banking Experience in Business Analysis and System Implementation with extensive experience in Trading platforms Working knowledge of industry related protocols including FIX, EMSX and TSOX Experience in Wealth Management and Trading systems including Advent, SAXO, SWIFT, Bloomberg, Reuters General understanding of event driven systems Functional Skills Experience in Banking, Financial and Fintech experience in an enterprise environment preferred Experience in following best Coding, Security, Unit testing and Documentation standards and practices Experience in Agile methodology Effectively research and benchmark technology against other best in class technologies Focus on quality of the deliverables to ensure long term stability of the system Soft Skills Able to influence multiple teams on technical considerations, increasing their productivity and effectiveness, by sharing deep knowledge and experience Self-motivator and self-starter, Ability to own and drive things without supervision and works collaboratively with the teams across the organization Have excellent soft skills and interpersonal skills to interact and present the ideas to Senior and Executive management

About Us OpenFX is on a mission to become the global backbone for cross-border FX transactions. We are building the infrastructure to power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling remarkably. We're backed by Accel, NFX, Accomplice, and other top-tier investors. We seek an experienced Head of Client Success, MENA to ensure the satisfaction and retention of our institutional clients, and to build the client success team for the region. As a key member of our customer-facing team, you'll manage the overall customer experience, understand their needs, and work cross-functionally to deliver tailored solutions that drive their success. Responsibilities & Expectations Client Growth & Optimization Analyze client trading data to identify opportunities for volume growth and cost savings. Create regular reviews showcasing platform value and optimization opportunities. Develop and execute account growth strategies based on quantitative analysis that grow transaction volume by helping customers optimize their FX flows and ensuring they manage a larger share of their trading activity through our platform. Team Building & Leadership Build and hire the MENA client success team, sequencing roles against regional growth. Set the operating rhythm: account planning cadence, coverage model, and escalation paths. Coach and develop the team, owning their performance and progression. This is a player-coach role. For the first year you are the team, carrying accounts and handling client service requests while building the function around you. Operational Excellence Manage smooth client ramping processes, including technical integration and training. Coordinate with internal teams to resolve any trading or settlement issues promptly. Provide regular reporting on client health metrics and growth opportunities. Collect and organize client feedback for product and service improvement. Trading