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Account Specialist Jobs

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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Fraud Risk Management Expert A key part of building our business is ensuring we do it ethically and sustainably. In order to do so, Adyen needs to understand and monitor at all times what happens on our platform and whether this is in line with regulations and our risk appetite. And that in a scalable and adaptive way. To achieve this, we are looking for a Senior Fraud Risk Management Expert to join our Financial Crime Compliance Department based in Amsterdam and covering our global business. While you will engage with regulatory topics, your primary focus will be hands-on Fraud Risk Assessments, designing end-to-end Fraud Control Frameworks, and assessing control effectiveness across our global products. Are you a senior specialist who thrives on evaluating fraud risks across distinct customer segments and financial products, and translating those insights into scalable controls? Then this is the role for you! What you’ll do Guide the design and oversee the build of the end-to-end Fraud Control Frameworks . Define baseline fraud controls tailored to specific client segments and financial products. Perform deep-dive Fraud Risk Assessments . Lead risk evaluations (e.g., Issuing Fraud risk assessments, Account Takeover, First-Party Fraud, Application Fraud) focusing on among other customer segments, new product launches,

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10 days ago

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure is seeking a highly motivated and strategic Pre-Sales Systems Engineer (SE) to join our team in Austria. This role is not simply about selling storage in the cloud or on premise; it's about partnering with critical government entities and Enterprise clients to design, architect, and deploy the secure, simplified, and sustainable data foundation required to support Everpure's continued rapid growth in the region. There's no better way to do that than with Everpure's Enterprise Data Cloud. WHAT YOU'LL DO Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business Passionately bring to light the advantages of an Everpure solution Refine sales strategy and tactics, taking command of technical responsibilities Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces Take control of evaluations, benchmarks and system configurations Build and deliver techni

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Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Are you ready to architect the data foundation for some of the world’s most influential organisations? As a Pre-Sales Systems Engineer for Everpure in Saudi Arabia, you won’t just be selling storage; you’ll be enabling the digital transformation of global giants. In a region where data scale is measured in exabytes and "downtime" is not in the vocabulary, your mission is to show our clients how to break free from the "legacy tax" of storage and drive them in to the future. You will be the technical mastermind bridging the gap between traditional infrastructure and a cloud-native future, leveraging the Everpure Platform and Portworx to deliver the agility of the public cloud with the security and performance of on-premises systems. WHAT YOU'LL DO Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business Passionately bring to light the advantages of an Everpure solution Refine sales strategy and tactics, taking command of technical responsibilities Delight customers and teammates with your technical leadership and doma

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This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role at Baxter: THIS IS WHERE you build trust to achieve results… As the Patient Accounts Receivable Specialist, you will work with patients to resolve balances or determine appropriate alternate resolutions (self-pay, financial assistance, device return, etc.) and manage the selected process through to completion within our Respiratory Health Division. What You'll Be Doing: Perform collections and research activities on patient account receivables by working with patient/families to determine appropriate resolution Generate option letters on accounts following insurance denial or notification of balance and follow through to resolution Generate financial assistance applications, manage the review process, track results and follow-up with patients Provide timely and professional communication with patients, families, co-workers, etc. Process PFA documents, bankruptcy notifications and return mail Create adjustments on assigned balances following the established policies an

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DevRev
📍 Argentina• Full-time
15 days ago

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role The Customer Engineer sits inside our Customer Experience (CX) team and is a customer-facing engineer who resolves the platform customer bugs that need an actual code change and builds important customer-facing features. Our CX model pairs two roles — Customer Outcomes (relationship and account ownership) and Customer Engineer (code and incidents) — both powered by Computer, our AI engine that handles L1–L4 diagnosis instantly, 24/7. You are not a back-room ticket-closer. You are the subject-matter expert for a specific product area, lead the technical response when things break, and ship real fixes and features. Every fix you ship feeds back into Computer, so the next identical issue resolves automatically. Responsibilities Product-area specialist Own deep expertise in one area of the product (e.g. integrations, workflows, search/AI, platform). Be the go-to escalation point for issues in that area, across accounts. Keep Computer's knowledge sharp for your area — feed in fixes, edge cases, and known issues. Spot recurring problems and drive them to a permanent fix or product change, partnering with the core Engineering team that owns the area. Translate customer technical needs into clear product feedback fo

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Everpure
📍 Ontario• Full-time• Remote
15 days ago

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE: Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure (formerly Pure Storage), a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team. As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services. WHAT YOU’LL DO: Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces

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THG Ingenuity
📍 Manchester, United Kingdom• Full-time
15 days ago

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role: An exciting opportunity for a commercially driven Ecommerce Manager with strong experience across ecommerce trading, inventory, visual merchandising, buying and digital marketing. The Ecommerce Manager is a core part of the Ingenuity client services team, with end-to-end responsibility for ecommerce trading, commercial performance and execution across a client account. This is a high-ownership role that sits at the intersection of ecommerce trading, buying, merchandising, inventory and marketing . You’ll use data and commercial insight to make decisions that maximise sales and margin, ensuring the right products are presented to customers at the right time, supported by the right marketing activity and aligned to stock availability. You’ll own the trading calendar, translate buying and product strategy into compelling on-site visual merchandising, monitor inventory and sell-through, coordinate marketing activity across multiple channels, and identify opportunities to maximise margin while reducing aged stock and returns. You’ll work closely with buying, category, merchandising, operations, creative and channel specialists, acting as the key point of coordination to ensure commercial priorities are reflected consistently across the customer journey. Key Responsibilities: Trading, Inventory & Site Performance Own ecommerce trading performance across conversion, AOV, COS, margin, sell-through, stock cover, availability and new vs. returning customer performance. Build an

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Pagerduty
📍 San Francisco• Full-time• $120K – $150K/yr
1mo ago

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. We are seeking a technical and customer-focused Solutions Consultant II to join our team. The Solutions Consultant II will partner with sales, product, and customer teams to build trusted relationships and help customers realize the value of PagerDuty's Operations Cloud, acting as a consultant, technical salesperson, and product specialist throughout the sales cycle. Day to day, you'll independently own the Proof of Value process — from initial discovery through final presentation — and run workshop-style technical discovery sessions that translate customer needs into a clear path forward. You'll deliver custom demos that tie technical solutions to business value while building relationships with technical champions inside each account. Across every interaction, you'll translate complex concepts for audiences ranging from SREs and developers to business stakeholders, confidently navigating functional and competitive objections along the way. Key Responsibilities Build technical champions at customer accounts through standalone meetings and conversations, working closely with AEs to identify and grow th

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Role Overview Own the end-to-end technology strategy and roadmap for the Partner, Customer success, Professional Services and Customer Support organizations, translating business objectives into scalable, AI-native platforms. Lead a small team of Product Managers while staying hands-on across solutioning, architecture, and delivery. We are looking to speak to candidates who are based in Palo Alto for our hybrid working model. Key Responsibilities Partner Technology Own the Partner Center technology roadmap spanning cloud provider integrations, partner attribution & telemetry, and incentive/MDF management Drive build-vs-buy decisions for the Partner platform in direct partnership with Partner leadership Deliver solutions that support the full partner lifecycle: onboarding, co-sell, information sharing, support, progress tracking, and program management across Resellers, Technology Partners, ISVs, and Cloud Marketplaces Align partner technology with Sales, Partner Ops, and Partner Specialist workflows Customer Success Technology Own the Customer Success technology stack supporting CSMs across the full customer lifecycle: onboarding, adoption, expansion, and renewal Partner with Customer Success leadership to translate business objectives into scalable tooling and automation Enable CSM productivity through health score visibility, account intelligence, and proactive risk alerting Ensure tight integration between Customer Success platforms and Sales, Support, Billing, and Product systems Drive adoption of AI-assisted workflows for CSMs including next-best-action recommendations, sentiment signals, and churn risk indicators Customer Support Technology Own the Customer Support technology stack to enable customer support team with right tooling, including AI/agentic infrastructure, ETL/data pipelines, Workforce Management, and customer engagement tooling (chat, voice, workflow automation) Partner with Technical Support, Customer Success, and Professional Services to al

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Okta
📍 Australia• Full-time
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Our team is looking for a Sales Development Representative (SDR) to join our sales organization. This isn't just about hitting call numbers; it's about strategically identifying, engaging, and qualifying high-value target accounts to generate significant pipeline and fuel Okta's continued market leadership. If you have a hunger for exceeding targets and a desire to work on complex, enterprise-level opportunities, we want to talk to you. This role offers a direct pathway to further your career in a dynamic, fast-growing cybersecurity environment. What You'll Do (Your Impact): Spearhead Strategic Outbound Prospecting: You'll own the identification and engagement of key decision-makers within target enterprise accounts, employing sophisticated, multi-channel outreach strategies (call, email, social selling, video). Generate High-Quality Pipeline: Go beyond lead generation. You'll deeply qualify, nurture, and convert prospects into sales-ready meetings and opportunities for our elite Account Executive team. Become an Okta Evangelist: Master Okta's value proposition and articulate how our solutions address critical business challenges and deliver tangible outcomes for diverse enterprise clients. Collaborate for Success: Partner closely with Account Executives, Field Marketing, and Product Specialists to develop targeted campaigns, refine messaging, and ensure seamless deal progression. Data-Driven Execution: Leverage our best-in-class SaaS toolkit (Salesforce, O

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Figma
📍 Ca New York• Full-time• From $169K/yr
1mo ago

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is evolving the Product Support experience, powered by AI, automation, and integrated systems. The AI Infrastructure & Tooling team helps make that possible by building intelligent, resilient, and integrated solutions that automate workflows, connect systems, and streamline support operations. As a Support Engineer, AI Infrastructure on this team, you'll be the technical execution layer that brings our support tools, customer and account context, internal systems, and AI workflows together. You'll design, build, and operationalize integrations across systems like Decagon, Zendesk, Figma admin tooling, and adjacent Product Support platforms. Your work will help us bring the right context into customer conversations, automate complex workflows, and optimize both the customer and Specialist experience by applying AI where it can meaningfully improve support workflows, quality, and efficiency. This role is ideal for someone who can move from ambiguous support problems to working technical solutions: understanding the workflow, identifying the systems involved, building the integration or automation, validating the data flow, and measuring the impact on customer outcomes and Specialist efficiency. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Build and operationalize AI-powered workflows that improve Product Support experiences for customers and internal support teams Design and maintain integrations across Decag

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Coinbase
📍 United Kingdom• Full-time• Hybrid• From £71.6K/yr
1mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Associate Manager, Premium & Wealth CX, you'll lead the team responsible for delivering white-glove support to Coinbase's highest-value customers, including High Net Worth, Ultra High Net Worth, and VIP segments across our International markets. The Premium & Wealth pillar within Customer Experience is the dedicated home for relationship-led, high-touch service that keeps our most sophisticated customers confident and supported. You'll own day-to-day operations, people leadership, and service quality for your vertical, partnering closely with Compliance, Risk, and cross-functional teams to scale a support model that is fast, accurate, risk-aware, and trusted within a non-advisory framework. What you'll do: Own operational performance for your vertical, including SLA attainment, CSAT, QA scores, backlog health, repeat contacts, and complaint rates, using data and trend analysis to drive measurable improvements Lead, coach, and develop a team of Specialists, setting clear expectations through regular 1:1s, performance reviews, and building a pipeline of future leaders Drive a high-touch support model centered on trusted 1:1 customer relationships, deep specialist knowledge, and end-to-end case ownership that minimizes handoffs for complex trading, account, and funding issues Partner with Compliance, Legal, Risk, Complaints, and Workforce Management

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the Team Strategic Finance is the commercial and analytical engine behind Snowflake's product and revenue decisions. The team operates at the intersection of product strategy, pricing, and investment prioritization. Strategic Engagements, the function this role sits within, owns Snowflake's most consequential customer pursuits, partnerships, and M&A engagements. We bring financial, product, market, and pricing depth to the deals that determine quarters, set commercial precedent, and shape Snowflake's largest customer relationships. About the Role We are hiring two Strategic Engagements Deal Leads to own the commercial structuring and execution of Snowflake's most consequential customer engagements across North America. You will own the deal-by-deal economic frame, commercial recommendation, and structuring approach for the company's highest-priority strategic engagements. The portfolio spans the full range of qualifying deals: net-new logo acquisitions, multi-year capacity expansions in installed-base accounts, partnership-driven commercial structures, and deals that set commercial precedent for new business models. You will partner directly with account leadership, Specialist Sales, AI Specialists, Deal Desk, Legal, Pricing, and Revenue Accounting. You will join

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Department: Finance / Operations Location: Corporate Office / Hybrid Employment Type: Full-time Experience Required: 2–4 Years (SAP Mandatory) Position Overview We are seeking a detail-oriented and proactive Operations & SAP Executive to manage end-to-end vendor operations, procurement workflows, invoice processing, and employee reimbursement functions. In this role, you will act as a critical liaison between internal departments and external vendors, maintaining accurate tracking systems, processing transactions in SAP, and ensuring operational compliance with internal financial policies. Key Responsibilities Vendor Management & User Coordination  Point of Contact: Serve as the primary liaison between external vendors and internal cross- functional teams for operational queries.  Vendor Onboarding: Coordinate end-to-end vendor onboarding processes, ensuring full compliance with tax, banking, and documentation requirements.  Relationship Management: Maintain proactive communication with vendors to resolve payment, invoice, or PO-related discrepancies promptly. Procurement & SAP Operations  PR & PO Creation: Generate and process Purchase Requisitions (PR) and Purchase Orders (PO) accurately in SAP as well as internal workflow platforms.  Scope & Approval Verification: Verify scope of work, departmental approvals, and budget allocations prior to issuing official POs.  System Maintenance: Ensure all procurement entries, item masters, and vendor records within SAP reflect up-to-date data. Invoice Processing & Tracker Management  Invoice Processing: Receive, audit, and process high-volume vendor invoices against active POs and delivery/service sign-offs.  Tracker Management: Maintain meticulous, real-time Excel/system trackers to record invoice status, approval stages, and payment dates.  Accounts Payable Coordination: Collaborate closely with Finance and Accounts Payable teams to ensure adherence to payment cycles and avoid delays. Emp

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. Your Mission As a Collections Specialist, you’ll keep cash flow healthy and customer relationships smooth. You’ll manage a portfolio of accounts, resolve payment issues with clarity and empathy, and ensure accurate, timely documentation across systems. You’ll spot risks early, collaborate across teams, and help maintain strong financial operations. As a Collections Specialist, you will: Manage a portfolio of domestic and international customer accounts. Follow up on past-due invoices and resolve disputes confidently. Investigate discrepancies, fix payment issues, and reconcile accounts. Keep information up to date and well documented across all our systems and tools. Flag payment risks proactively and collaborate with cross-functional teams. Deliver clear, professional support to internal and external stakeholders. You Are Organized, calm under pressure, and confident in communicating with customers. You work well across teams, approach problems with clarity, and understand the importance of clean financial operations in a fast-paced environment. You are comfortable working toward targets and contributing to shared tea

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