Software is eating the world, but AI is eating software. We live in unprecedented times – AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist throughout life. As the world adjusts to this new reality, leading platform companies are scrambling to build LLMs at billion scale, while large enterprises figure out how to add it to their products. To make them safe, aligned and actually useful, these models need human eval and reinforcement learning through human feedback (RLHF) during pre-training, fine-tuning, and production evaluations. This is the main innovation that’s enabled ChatGPT to get such a large headstart among competition. At Scale, our products include the Generative AI Data Engine, SGP, Donovan, and others that power the most advanced LLMs and generative models in the world through world-class RLHF, human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI. At the foundation of these products is the Identity Engineering team. In this role, you will help support the design and development of core software systems specifically focused on identity, access management, authorization, and authentication. You’ll also get widespread exposure to the forefront of the AI race as Scale sees it in enterprises, startups, governments, and large tech companies. You will: Drive the design, and implementation of our identity infrastructure to ensure secure authentication and authorization across enterprise systems. Build software for authentication mechanisms such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), and federated identity solutions (SAML, OAuth, OpenID Connect). Build software for authorization mechanisms such as Relation-based access control (ReBAC), Attribute-based access control (ABAC), Role-based access cont
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Software Engineer Argentina; Uruguay Software Engineer - Robotics & Autonomous Systems Scale's Robotics business unit is dedicated to solving the data bottleneck in Physical AI across Robotics, Autonomous Vehicles, and Computer Vision. In this role, you'll be a key contributor building production systems for robotics data collection, model training pipelines, and evaluation infrastructure. You'll have the opportunity to own critical parts of our robotics platform, work directly with cutting-edge robotics and AV customers, and shape the future of embodied AI systems. You Will: Own and architect large-scale data processing pipelines for robotics and autonomous vehicle datasets Build ML training and fine-tuning pipelines using Scale's robotics data Work across backend (Python, Node.js , C++), and frontend (React, TypeScript) stacks to build end-to-end solutions Develop tools and real-time systems for robotics data collection, teleoperation, model evaluation, data curation, and data annotation Interact directly with robotics and AV stakeholders to understand their technical needs and drive product development Design comprehensive monitoring and evaluation frameworks for robotics models and data quality Solving complex, late-stage industry challenges in concurrent and real-time robotic systems, with strict attention to timing constraints and data integrity. This often involves deep investigation, reviewing academic papers, and direct collaboration with robotics vendors Collaborate with ML engineers and researchers to bring robotics research into production Deliver features at high velocity while maintaining system reliability and performance Ideally, You Have: At least 6 years of high-proficiency software engineering experience, with a strong background in complex systems and the ability to independently research, analyze, and unblock hard technical problems. Strong programming skills in Python and TypeScript/Node.js for production systems Experience with React and m
Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for custom LLMs Upskilling and advisory services to spread the impact of AI As a Full Stack Software Engineer (Forward Deployed), you’ll collaborate directly with public sector counterparts to quickly build full-stack, AI applications, to solve their most pressing challenges and achieve meaningful impact for citizens. At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you. You will: Partner with public sector clients to scope, collect feedback and implement solutions for complex problems, including spending up to two weeks per month in client offices for feedback and delivery. Architect production-grade applications that integrate AI models with full-stack frameworks, managing everything from interactive UIs to backend APIs and systems. Deploy and manage infrastructure within cloud environments, ensuring the highest levels of system integrity, security, scalability, and long-term reliability. Contribute to core platform features designed to be reused across diverse international client use cases. Partner with design, product, and data teams to build robust applications aligned with the broader technical architecture. Ideally you’d have: Bachelor’s degree in Computer Science or a related quantitative field 5+ years of post-graduation, full-stack engineering experience with demonstrated proficiency in React (required), TypeScript, Next.js, Python, Node.js, PostgreSQL or MongoDB plus hands-on experience with Docker, Kubernetes, and Azure
Scale GP (Scale Generative AI Platform) is an enterprise-grade Generative AI platform providing APIs for knowledge retrieval, inference, evaluation, and more. We are seeking a strong Senior Full-Stack Engineer to help us build, scale, and refine our rapidly growing product. The ideal candidate is deeply grounded in software engineering best practices and experienced in developing and scaling modern web applications end-to-end. You will work across the stack—from React/TypeScript frontends to Python-based backends—while integrating with LLMs and machine learning systems. You will solve complex challenges in scalability, reliability, and product experience while owning significant product areas in a fast-paced environment. What You’ll Do Own major full-stack product areas , driving features from design through production deployment. Build modern frontend experiences using React and TypeScript, ensuring performance, usability, and responsiveness. Develop reliable backend services in Python, working with distributed systems, data pipelines, and ML/LLM components. Integrate with LLMs, vector databases, and AI infrastructure to power intelligent product experiences. Deliver experiments and new features quickly , maintaining high quality and tight feedback loops with customers. Collaborate across product, ML, and infrastructure teams to shape the direction of Scale GP. Adapt quickly —learning new technologies, frameworks, and tools as needed across the stack. Ideal Experience 5+ years of full-time engineering experience , post-graduation. Strong experience developing full-stack applications using React, TypeScript, and Python . Experience scaling or shipping products at high-growth startups . Familiarity with LLMs, vector databases, embeddings, or other modern AI tooling (tinkering or production experience welcome). Proficiency with SQL and modern API development. Experience with Kubernetes , containerization, and microservice architectures. Experience working with at leas
Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities. About the General Agents Team The General Agents team, part of Scale’s Enterprise organization, builds robust general agents for customer use cases and applications. The team sits at the intersection of frontier agent development and real-world deployment, translating state-of-the-art reasoning and agentic capabilities into reliable, production-grade systems that drive real economic value. Our agents are scalable systems built around recurring enterprise problem domains, with a strong emphasis on generalization, extensibility, and deployment across many customers. About the Role As a Senior/Staff Machine Learning Engineer (MLE) on the General Agents team, you’ll play a critical role in designing, building, and deploying production-ready AI agents that solve high-impact enterprise problems. You will work across the full agent lifecycle—from model and system design to evaluation, deployment, and iteration—bridging cutting-edge agentic techniques with the constraints and requirements of real customer environments. You will: Design and implement end-to-end agent systems that combine LLM reasoning, tool use, memory, and control logic to solve recurring enterprise use cases. Build scalable, reliable agent architectures that can be deployed across many customers with varying data, tools, and constraints. Develop evaluation frameworks, datasets, environments, and metrics to measure agent performance, reliability, and business impact in production settings. Collaborate closely with product managers, customers, data annotators, and other engineering teams to translate enterprise requirements into robust agent designs. Productionize frontier agent techniques (e.g.,
Software is eating the world, but AI is eating software. We live in unprecedented times – AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist throughout life. As the world adjusts to this new reality, leading platform companies are scrambling to build LLMs at billion scale, while large enterprises figure out how to add it to their products. To make them safe, aligned and actually useful, these models need human eval and reinforcement learning through human feedback (RLHF) during pre-training, fine-tuning, and production evaluations. This is the main innovation that’s enabled ChatGPT to get such a large headstart among competition. At Scale, our products include the Generative AI Data Engine, SGP, Donovan, and others that power the most advanced LLMs and generative models in the world through world-class RLHF, human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI. At the foundation of these products is the Identity Engineering team. In this role, you will help support the design and development of core software systems specifically focused on identity, access management, authorization, and authentication. You’ll also get widespread exposure to the forefront of the AI race as Scale sees it in enterprises, startups, governments, and large tech companies. You will: Drive the design, and implementation of our identity infrastructure to ensure secure authentication and authorization across enterprise systems. Build software for authentication mechanisms such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), and federated identity solutions (SAML, OAuth, OpenID Connect). Build software for authorization mechanisms such as Relation-based access control (ReBAC), Attribute-based access control (ABAC), Role-based access cont
At Scale, we believe that the next frontier of artificial intelligence is embodied. The Physical AI team is focused on building general AI that can reason and act in the physical world. By leveraging Scale’s massive, industry-leading data infrastructure, we are partnering with frontier labs to build Foundation Models for Physical AI that will redefine the future of automation. To support our rapid hardware-software iteration cycles and ensure a world-class R&D environment, we are looking for a Safety Coordinator / Lab Lead to anchor our physical testing operations. Role Overview As the Safety Coordinator / Lab Lead , you will play a mission-critical role in scaling our physical testing infrastructure safely and efficiently. This is a high-impact position where your highest-priority responsibility will be owning the end-to-end execution of safety audits and incident documentation . Operating at the intersection of cutting-edge AI foundation models and complex robotics hardware, you will ensure our researchers, engineers, and autonomous systems interact in a secure, compliant, and highly organized environment. Core Responsibilities Priority Focus: Safety Audits & Incident Documentation Rigorous Safety Audits: Design, schedule, and execute routine safety audits across all physical testing environments, robot cells, and hardware workspaces to ensure continuous compliance with internal benchmarks and industrial safety standards. Incident & Near-Miss Documentation: Own the end-to-end incident management pipeline. Act as the primary point of contact for documenting, archiving, and analyzing any lab incidents, mechanical anomalies, or near-misses. Root-Cause Analysis (RCA): Lead structured post-incident investigations to identify systematic risks, authoring comprehensive RCA reports and implementing Corrective and Preventive Actions (CAPA). Data-Driven Risk Mitigation: Treat safety data as a core operational asset—tracking safety metrics and audit trends to proa
Software is eating the world, but AI is eating software. We live in unprecedented times – AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist throughout life. As the world adjusts to this new reality, leading platform companies are scrambling to build LLMs at billion scale, while large enterprises figure out how to add it to their products. To make them safe, aligned and actually useful, these models need human eval and reinforcement learning through human feedback (RLHF) during pre-training, fine-tuning, and production evaluations. This is the main innovation that’s enabled ChatGPT to get such a large headstart among competition. At Scale, our products include the Generative AI Data Engine, SGP, Donovan, and others that power the most advanced LLMs and generative models in the world through world-class RLHF, human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI. At the foundation of these products is the Platform Engineering team. In this role, you will support the design and development of shared platforms used across Scale. This includes designing our foundational data platforms and lifecycle, architecting Scale’s core cloud infrastructure and orchestration stack, and redefining how engineers develop, build, test, and deploy software at Scale. You’ll also get widespread exposure to the forefront of the AI race as Scale sees it in enterprises, startups, governments, and large tech companies. You will: Drive the design, and implementation of our foundational platforms and systems, working closely with stakeholders and internal customers to understand and refine requirements. Collaborating with cross-functional teams to define, design, and deliver new features. Proactively identifying opportunities for, and driving improvements to, current p
Scale AI is seeking a highly skilled and motivated Software Engineer, ARC (Architecture, Reliability, & Compute) to join our dynamic Public Sector Engineering team. As a part of this team, you will define how the company ships software, establishing the patterns for deploying into complex government and high-security environments, rather than just running Terraform scripts. You will build and maintain internal CLIs/tools that standardize testing, deployment, environment management and are tools that engineering relies on to prevent downstream breakages. You will execute on automated deployment efforts to pay down tech debt, creating fully functional staging/testing environments, and defining the company's standard for safe deployments. You will: Design and implement secure scalable backend systems for Public Sector customers, leveraging Scale's modern and cloud-native AI infrastructure. Own services or systems and define their long-term health goals, while also improving the health of surrounding components. Re-architect the stack to run in compliant or restrictive environments. This requires designing swappable components (auth, storage, logging) to meet government/security mandates without breaking the product. Collaborate with cross-functional teams to define and execute the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments. Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions. Contribute to the platform roadmap and product strategy for Scale AI's Public Sector business, playing a key role in shaping the future direction of our offerings. Must have: At least an active secret clearance and the ability & willingness to up level to TS/SCI with CI Poly. This is a requirement and candidates will not be considered who do not hold at least a secret clearance Ideally you'd have: Full Stack Development: Prof
Scale AI is seeking a highly motivated Senior Accountant to join our growing accounting team and assist in preparing day to day corporate accounting operations, supporting the month end close process, and helping to implement systems and processes that will support Scale as we continue to grow. You will also gain exposure to working with our international entities as we continue our expansion globally, working on some of the highest value aspects of the busienss. The ideal candidate thrives in a high-growth start-up, is detail-oriented, and has excellent interpersonal and communication skills. Additionally, the candidate has demonstrated the ability to build scalable cross-functional relationships through systems and process implementation. We hope you will join our team! You Will: Prepare journal entries and day to day corporate accounting activities, support the month end close process, and provide timely and accurate month-end close financials that are U.S. GAAP compliant Build or enhance balance sheet account reconciliation workpaper including reviewing and performing some clean-up of historical reconciliations and related balances Collaborate within Accounting and Finance teams on metrics, flux analysis, forecast, and projections and support preparation of the monthly reporting package Prepare documents supporting internal and external audits and ensure the successful completion of those audits Support the implementation of new systems, tools, and processes to streamline close and build scalable solutions to support the growth of the Company Identify and drive process improvements to gain efficiencies and reduce close timeline Develop, maintain and improve internal controls which relate to assigned areas Ideally You Have: Bachelor’s degree in Accounting; CPA or in the process of working towards one is preferred. 3+ years of relevant accounting experience; Combination of public accounting and industry experience preferred. Strong knowledge of U.S. GAAP. Ex
Scale Labs, Research Scientist — Frontier Risk Evaluations As the leading data and evaluation partner for frontier AI companies, Scale plays an integral role in understanding the capabilities and safeguarding AI models and systems. Building on this expertise, Scale Labs has launched a new team focused on policy research, to bridge the gap between AI research and global policymakers to make informed, scientific decisions about AI risks and capabilities. Our research tackles the hardest problems in agent robustness, AI control protocols, and AI risk evaluations to help governments, industry, and the public understand and mitigate AI risk while maximizing AI adoption. This team collaborates broadly across industry, the public sector, and academia and regularly publishes our findings. We are actively seeking talented researchers to join us in shaping this vision. As a Research Scientist focused on Frontier Risk Evaluations, you will design and create evaluation measures, harnesses and datasets for measuring the risks posed by frontier AI systems. For example, you might do any or all of the following: Design and build harnesses to test AI models and systems (including agents) for dangerous capabilities such as security vulnerability exploitation, CBRN uplift, and other high-risk activities; Work with government agencies or other labs to collectively scope and design evaluations to measure and mitigate risks posed by advanced AI systems; Publish evaluation methodologies and write technical reports for policymakers. Ideally you’d have: Commitment to our mission of promoting safe, secure, and trustworthy AI deployments in the industry as frontier AI capabilities continue to advance. Practical experience conducting technical research collaboratively. You should be comfortable building and instrumenting ML pipelines, writing evaluation harnesses, and quickly turning new ideas from the research literature into working prototypes. A track record of published research in m
Role Overview Scale’s EMEA GTM team is scaling rapidly across complex, high-stakes government markets. Our commercial motion spans country leads, account executives, strategists, solutions engineering, engagement management, partnerships, delivery, finance, legal, and product - all operating in fast-moving, region-specific environments. We are hiring a Sales Enablement Lead to build the enablement engine for EMEA GTM. This role will report to the Head of Commercial Strategy and Operations and will be responsible for ensuring every seller, strategist, and field partner has the knowledge, materials, onboarding, operating rhythms, and deal support needed to execute with speed and quality. This is a hands-on builder role. You will create the infrastructure that helps the team ramp faster, sell more consistently, reuse what works, and translate a complex AI product and public-sector GTM motion into practical field execution. What You’ll Do Build and own EMEA GTM onboarding Design and run a structured onboarding programme for new EMEA GTM hires across sales, strategy, solutions, and adjacent commercial roles. Create role-specific ramp plans, learning paths, certification moments, manager check-ins, and practical field exercises. Partner with Commercial Operations, People, Recruiting, and GTM and EPD leadership to ensure new hires understand Scale’s products, market context, customers, sales process, operating model, and expectations. Own the EMEA GTM knowledge base Build and maintain a centralised source of truth for EMEA GTM materials, including pitch decks, account planning templates, customer FAQs, qualification guides, use-case libraries, demos, proposal examples, talk tracks, win/loss learnings, and market-specific collateral. Keep materials current, easy to find, and clearly organised by market, role, product area, customer segment, and sales stage. Partner with central Sales Enablement, Product Marketing, Solutions Engineering, Legal, Finance, Delivery, and Pr
Scale is looking for a Support Systems & Routing Specialist to own and optimize the core infrastructure powering our contributor support operations. In this role, you will be responsible for configuring and maintaining systems like Zendesk, designing routing logic, and building scalable frameworks that ensure tickets are assigned accurately and efficiently. As our operations continue to grow, this role will play a critical part in ensuring our support systems scale seamlessly with increasing volume and complexity. You will partner closely with Support Ops, Product, Engineering, and cross-functional stakeholders to translate operational needs into robust system configurations. You will be part of a highly detail-oriented and systems-driven team, where your work directly impacts operational efficiency and contributor experience. This role is ideal for someone who thrives in building and improving systems that others rely on daily, and who enjoys solving complex operational challenges at scale. You will: Own end-to-end Zendesk configuration, including ticket forms, fields, macros, triggers, automations, SLAs, and views Design and maintain routing logic to ensure accurate ticket distribution across skills, queues, and teams Build and manage the support agent skills framework (skills, tiers, certifications, queue structures) Monitor and optimize queue health, load balancing, and ticket assignment accuracy Configure and maintain integrations across support tools and reporting systems Troubleshoot system issues and partner with Engineering or vendors when needed Collaborate with Support Ops, T&S, TPMs, and Product to implement and improve workflows Document system configurations, workflows, and best practices clearly Provide training and guidance to stakeholders on system usage and routing logic Ideally you’d have: Experience administering Zendesk or similar support CRM systems Experience designing routing logic or managing skills-based systems in high-volume envir
EnCharge AI is a leader in advanced AI hardware and software systems for edge-to-cloud computing. EnCharge’s robust and scalable next-generation in-memory computing technology provides orders-of-magnitude higher compute efficiency and density compared to today’s best-in-class solutions. The high-performance architecture is coupled with seamless software integration and will enable the immense potential of AI to be accessible in power, energy, and space constrained applications. EnCharge AI launched in 2022 and is led by veteran technologists with backgrounds in semiconductor design and AI systems. Senior Emulation Engineer Location: India - Remote Job Description: At EnCharge AI, we are building the next generation of AI compute silicon — purpose-built for high-performance, low-power, and scalable AI inference. As an Emulation Engineer, you will play a critical role in validating complex AI accelerator architectures on emulation platforms before tape-out. This position is ideal for someone passionate about bridging the gap between hardware and software in fast-paced, deep tech environments. Responsibilities: • Set up and maintain Siemens Veloce emulation and prototyping platforms • Adapt SoC designs for Emulation and Prototyping • Develop and debug emulation testbenches and system-level environments • Support pre-silicon validation, power/performance analysis, and early software bring-up. Participate in silicon bring-up and validation. • Collaborate with design and verification teams to isolate design issues and accelerate debug. • Optimize performance of the emulation workloads and reduce turnaround time. • Work with firmware/software teams to enable use of emulators for OS and driver testing. Required Background: • BS/MS/Ph.D. in EE, CS, or related field with 7+ years of SoC design experience. • Experience with emulation platforms (Veloce, Palladium, or ZeBu) and FPGA-based prototyping systems (proFPGA, HAPS, or Protium) • Experience with emula
About Bolna Bolna is Voice AI infrastructure built for India - and now for the world. We help businesses deploy intelligent voice agents that can call, converse, and convert in any language, at scale. From collections to customer support to sales, our agents handle millions of conversations so humans don’t have to. We’re a YC F25 company, backed by General Catalyst, with 1,050+ paying customers and growing fast. Our team of ~25 is based in Bengaluru. The Role Every voice AI agent Bolna deploys makes real-time judgment calls - when to speak, when to go silent, when a customer is done talking, when to hand off. We’re building automated systems to grade these calls at scale, using LLMs as judges of call quality. But before you trust a model’s judgment, you verify it against a human’s. That’s this role. You’ll listen to real calls, annotate what actually happened, and check whether our automated systems - LLM-as-judge evals and quantitative signal detection - got it right. It’s precise, high-attention work, and it sits right at the center of how we know our voice agents are actually working. This is an internship role for someone early in their career who wants hands-on exposure to how a voice AI company builds trust in its own AI. What You’ll Do Annotation Listen to and annotate real customer calls - transcription review, issue tagging, labeling - using tools like Label Studio Follow (and help sharpen) annotation guidelines for a multilingual environment (Hindi, English, Hinglish, ) Verifying LLM-as-Judge Evaluations For calls flagged by our automated eval pipeline, verify whether the model’s call was actually correct - for example, confirming whether a detected barge-in (agent/customer talking over each other) genuinely happened by listening to the audio Mark agreements and disagreements clearly, with reasoning, so we can measure and improve model accuracy over time All tools needed for this will be provided Verifying Quantitative Measures Check system-flagged quantit
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