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Ai Knowledge Analyst Jobs

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Role Overview The Area Collections Manager will be responsible for managing end-to-end collections across bucket segments, driving resolution strategies, ensuring portfolio health, and leading large on-ground and tele-calling teams. The role requires strong expertise in delinquency management, compliance, analytics, and team leadership. Key Responsibilities 1. Bucket & Portfolio Management ● Manage collections across delinquency buckets (0–30, 31–60, and higher DPD segments) ● Improve resolution rates in both early and late buckets ● Focus on non-starter and delinquent accounts to prevent roll-forward ● Drive collection efficiency and overall portfolio health ● Monitor daily performance and ensure adherence to CAPE norms 2. Tele-Collections Management ● Handle soft delinquency buckets (0–30 & 31–60 DPD) through tele-calling strategies ● Design and optimize calling patterns based on customer risk profiling ● Improve dialer efficiency, call connect rates, and campaign performance ● Maximize early-stage resolutions to prevent migration to hard buckets 3. Field Collections & Risk Control ● Ensure strong field discipline (app usage, visit tracking, audit trails) ● Drive legal escalation for critical/high-risk cases ● Conduct audits to identify and mitigate portfolio risks ● Maintain strong governance and control mechanisms 4. Team Leadership & Vendor Management ● Lead large teams including Collection Managers, Team Leaders, and Executives ● Manage third-party/vendor collection agencies ● Allocate portfolios and set bucket-wise targets ● Conduct daily huddles, reviews, and performance tracking ● Coach teams on negotiation, objection handling, and resolution strategies 5. Target Achievement & Performance Delivery ● Drive monthly collection targets and improve resolution ratios ● Enhance PTP (Promise to Pay) conversion and kept rates ● Focus on First-Time Delinquent (FTD) customers to reduce future NPAs ● Ensu

About the Team: Being part of Meesho's Fulfilment and Experience team will zip you to the cockpit of our ever burgeoning rocketship, where you get to directly shape the experience of the country's next billion e-Commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations / support, supply chain know-how, analytics and the holy grail, first principles problem solving. At Meesho, we are trying to do what's never been done before - taking e-Commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers' price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain which changes how folks think about e-Commerce not just in India, but globally. We focus on personal growth and fun at work just as much as we do on working hard. About the Role As an Assistant Manager - F&E, you'll be responsible for identifying key problems, setting the priorities, coming up with solutions and driving implementation. In order to drive implementation, you'll get complete autonomy in terms of the team and processes that you would want to set up. You'll also be responsible for shaping up the right solutions in coordination with the product team, in case your solution requires tech interventions.

PE
Private Employer
📍 Bangalore, Karnataka• Full-time
1mo ago

About the Team ValMo is Meesho's logistics and supply chain organization, responsible for building India's most cost-efficient, reliable, and scalable fulfillment network. From first-mile pickup to last-mile delivery and reverse logistics, ValMo powers millions of shipments every month for small businesses across the country. As we scale, the complexity of our network increases exponentially. ValMo operates at the intersection of technology, operations, and partner ecosystems — where execution precision and systems thinking are critical to prevent cascading (domino) failures across the network. About the Role The Control Tower is where the stability, reliability, and cost-efficiency of ValMo's pan-India network is owned end-to-end. This is a deliberately generalist role in Fulfilment & Experience - your mandate is defined by an outcome, not a fixed function. Put simply: you are the person we point at the highest-leverage problem threatening the network, and you figure it out from first principles. The specific problem changes with what the network needs. In one quarter you might be redesigning the topology of a region; in the next, rebuilding the capacity-planning engine, running a structural cost-out program, firefighting an RTO or CX spike, or standing up readiness for a peak event - including problems that don't yet have an owner. What stays constant is the accountability: keep the network stable, predictable, and cost-efficient no matter what breaks or scales.

About the team ValMo is Meesho’s logistics and supply chain organization, responsible for building India’s most cost-efficient, reliable, and scalable fulfillment network. From first-mile pickup to last-mile delivery and reverse logistics, ValMo powers millions of shipments every month for small businesses across the country. As we scale, the complexity of our network increases exponentially. ValMo operates at the intersection of technology, operations, and partner ecosystems — where execution precision and systems thinking are critical to prevent cascading (domino) failures across the network. About the Role As a Senior Manager- Facility design and operations- Sort Center, you will lead the development and implementation of advanced automation solutions across our sortation centers. The ideal candidate will possess extensive experience in building large scale automated solutions for sorting operations, engineering design, automation technologies, and project management within logistics or related industries.​

PE
Private Employer
📍 Bangalore, Karnataka• Full-time
1mo ago

About the Team The BizFin team at Meesho is a close-knit and high-performing group that brings together a diverse mix of professionals from Big 4 consulting, FMCG giants, and top-tier investment firms. Our members include Chartered Accountants (many of whom are rank holders), business specialists, and former investment bankers — each contributing a unique perspective and skill set. We thrive on solving complex, high-impact business problems across Meesho’s ecosystem. Whether it's driving growth strategy or streamlining financial operations, the team plays a critical role in shaping key decisions that drive the company's success. We believe in cross-functional exposure, ensuring team members gain experience across different areas of the business, enabling continuous learning and a broader perspective. At our core, we value both excellence in our work and strong team bonds, creating a culture that celebrates collaboration, achievement, and the collective impact we make. About the Role As a Business Finance expert, you’ll be one among the 50+ professionals working in domains such as Financial Reporting, Finance Operations, Business Finance, Treasury Management and Taxation. You will get a chance to work closely with some of the sharpest minds from the finance industry, and solve complex challenges. We thrive on solving complex, high-impact business problems across Meesho’s ecosystem. Whether it's driving growth strategy or streamlining financial operations, the team plays a critical role in shaping key decisions that drive the company's success.

About the team ValMo is Meesho’s logistics and supply chain organization, responsible for building India’s most cost-efficient, reliable, and scalable fulfillment network. From first-mile pickup to last-mile delivery and reverse logistics, ValMo powers millions of shipments every month for small businesses across the country. Valmo (Meesho’s Logistics Arm) is building India’s largest and most efficient hyperlocal self-pickup network: Meesho Pickup Point. We are partnering with local Kiranas, pharmacies, and telecom shops to serve as highly dense, zero-effort pickup points for our prepaid customers. About the Role As the SBDM, you will be the CEO of your "Mega Region," directly managing a large team of Business Development Managers (BDMs) to blanket your city with Meesho Pickup Points.

PE
Private Employer
📍 Bangalore, Karnataka• Full-time
1mo ago

What does 500,000,000+ mean to you? That's the number of users who installed Meesho's Android app, Millions of people across Bharat empowered to buy and sell products at fair prices, many experiencing e-commerce for the very first time. At Meesho, our Android team isn’t just building an app; we’re crafting an experience that works flawlessly on everything from ₹5K entry-level phones in small towns to flagship devices in metro cities. It’s a challenge of scale, stability, and empathy — and it drives everything we do. We take pride in delivering flagship-grade performance on the toughest devices, backed by stability metrics few even track. From flawlessly handling millions of orders without downtime to optimizing for smooth, crash-free sessions, we solve real problems that impact real people. Every engineer here brings a Founder’s Mindset — owning the product like it’s their own. 💥 The Role We’re looking for a seasoned Android engineer to join our Platform team, combining deep technical skills with strong product intuition. As an SDE IV Android, you’ll work on core app quality initiatives- including improving page latency, enhancing App Vitals, and driving performance and reliability at scale. You’ll architect shared frameworks, solve performance challenges on low-end devices, and enable teams to build faster with consistent quality. With a product-first mindset, you’ll ensure platform solutions translate into meaningful user and business impact. This is a critical individual contributor role focused on elevating the foundation of Meesho’s Android experience.

PE
Private Employer
📍 Bangalore, Karnataka• Full-time
1mo ago

About the Team The Commerce Platform team at Meesho drives end-to-end growth, strategy, and operational excellence across key verticals: - User Growth: Scales the full lifecycle funnel—from acquisition and activation to retention—ensuring sustainable user growth and engagement across the platform. - Marketplace: Focuses on strengthening the seller ecosystem and improving selection quality to create a robust and reliable marketplace experience. - Category: Identifies high-potential segments, launches and scales new categories, and drives assortment expansion to meet evolving customer demand. - Mall: Builds a trusted branded destination for quality-conscious users, enhancing the platform’s premium and branded shopping experience. - Pricing: Ensures competitiveness and affordability, enabling the platform to deliver strong value for customers while maintaining marketplace health. - Content Commerce: Powers content-led discovery through creator ecosystems and inspiration-driven shopping journeys that drive engagement, trust, and conversion. Together, these verticals identify whitespace opportunities, launch and scale new initiatives, and continuously optimize the user lifecycle through data-backed decisions. Operating in a fast-paced, high-ownership environment, the team combines structured problem-solving with rapid execution to deliver meaningful impact. If you’re excited about building for Bharat, this role offers both strategic depth and hands-on impact. About the Role As a Senior Manager, you will function as a high-impact leader responsible for driving strategic initiatives that contribute directly to our GMV, NMV, and expansion of our user, seller, and creator base. You will own end-to-end problem-solving for critical workstreams, managing both demand and supply-side challenges while ensuring operational excellence. This role requires high fungibility, as you will navigate various sub-organizations to implement programs that make the platform more lucr

aigorust
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PE
Private Employer
📍 Bangalore, Karnataka• Full-time
1mo ago

About the Team: The BizFin team at Meesho is a close-knit and high-performing group that brings together a diverse mix of professionals from Big 4 consulting, FMCG giants, and top-tier investment firms. Our members include Chartered Accountants (many of whom are rank holders), business specialists, and former investment bankers — each contributing a unique perspective and skill set. We thrive on solving complex, high-impact business problems across Meesho’s ecosystem. Whether it's driving growth strategy or streamlining financial operations, the team plays a critical role in shaping key decisions that drive the company's success. We believe in cross-functional exposure, ensuring team members gain experience across different areas of the business, enabling continuous learning and a broader perspective. At our core, we value both excellence in our work and strong team bonds, creating a culture that celebrates collaboration, achievement, and the collective impact we make. About the Role: As Associate Director - Business Finance, you’ll strategise with the business team and tell us how and where to spend our money. While you ensure governance and controllership are best in class, more importantly you actively work with CXOs to drive prioritisation/ choices around growth and profitability. You will lead a team of expert finance professionals - who will aid you in problem discovery, implementing complex business solutions, playing the critical challenger role in business orgs and being co-pilot in leadership level decision-making. You’ll also manage business development activities according to a financial plan. You’ll modify financial plans and budget amounts based on the changes in business plans. You’ll also provide financial support and advice to management in closing business deals and short/medium/long term strategies.

PE
Private Employer
📍 Bangalore, Karnataka• Full-time
1mo ago

About the Team Meesho is the most downloaded e-commerce app in India. As part of the core Business and Product-Experience team, we are taking a massive leap from a purely transactional e-commerce platform to a destination for visual discovery and personal inspiration. We are building an inspiration feed inside the Meesho app, focused on look-based, trend-based, and highly personalized inspiration across major lifestyle categories like Fashion, Home, and Beauty. Our team holds the end-to-end responsibility to figure out the supply of engaging content, establish content partnerships, and solve complex discovery and ranking problems to scale daily active users (DAU). We focus on personal growth, high-impact innovation, and thinking 10x. About the Role As a Senior Manager for the Content Commerce team, you will be the driving force behind how millions of users organically discover trends and find personal inspiration on Meesho. This is a 0-to-1 charter where you will solve the dual challenge of Content Supply and Algorithmic Ranking/Discovery. You will own user engagement, DAU growth, and content-to-commerce conversion metrics by ensuring our feed surfaces highly relevant, visually stunning, and localized content.

PE
Private Employer
📍 Bangalore, Karnataka• Full-time
1mo ago

About the Team Product Management in Meesho closely resembles our rocketship growth. Because we obsess over understanding customer behaviour, we’ve been able to carve out an e-commerce niche in Tier 2/3/4 towns in Bharat. Our business growth is testimony to a singular focus on how we think of ‘product’ for our unique customers - ones that have barely shopped online, but are now able to because of Meesho. Fun fact: Nearly 7% of India’s households shop with us. 😉 We are driven by a ‘user-first’ mindset. We have a strong bias for action. Above all, our team is driven by impact, not features. We drive ‘problem discovery’ & delivery - not only obsess over “what to build”, but execute with rigour to create impact. But there’s more – we love to have fun as much as we love to work hard. From movie buffs, to sportspersons, we have a super cool team. So, if a game of badminton after a day of brainstorming at work sounds like something you would love to do, then join us! About the Role We are looking for a Senior Product Manager who is passionate about solving high impact problems in a fast paced start-up environment with a high degree of autonomy. This is inherently a cross-functional leadership role where you will work closely with teams such as software engineering, UX design, category mgmt., marketing, operations, finance, etc to bring a new product to life.

PE
Private Employer
📍 Bangalore, Karnataka• Full-time
1mo ago

About the Team Want to be the engineer who turns our Voice AI platform from a product into a production-grade solution inside a client's business? Then joining us as a Forward Deployed Engineer might be the perfect fit for you! When enterprises trust our voicebot AI to handle thousands of live customer conversations daily, onboarding them right and keeping things running smoothly isn't optional — it's mission-critical. Our FDE team is the technical backbone of every client relationship, responsible for taking clients from signed contract to successful production deployment and beyond. We operate with a strong ownership mindset. Our team moves fast, communicates clearly, and treats every client deployment like a product launch. We work closely with Product, Infra, Biz and Platform Engineering to ensure what we learn in the field shapes how we build. As a Forward Deployed Engineer, you'll work alongside a sharp, client-obsessed team who thrive on solving real-world problems at the intersection of Voice AI and enterprise operations. We know how to party as hard as we work! When we’re not solving customer problems, you can find us discussing the latest tech trends, sharing our favorite books and games, or simply unwinding over a hot cup of chai. If you want a role where no two days look the same and your work directly impacts how businesses talk to their customers, come join us! About the Role As a Forward Deployed Engineer in our Voice AI team, you will be the primary technical owner for client deployments on our B2B voicebot platform. You'll work directly with clients to understand their requirements, configure and deploy voicebot solutions, build customisations, resolve production issues, and ensure ongoing success- acting as the bridge between our platform's capabilities and the client's business needs. If you're someone who loves owning outcomes end-to-end, this role is built for you.

aigorust
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PE
Private Employer
📍 Bangalore, Karnataka• Full-time
1mo ago

About the Team When 5% of Indian households shop with us, it’s important to build resilient systems to manage millions of orders every day. We’ve done this – with zero downtime!Sounds impossible? Well, that’s the kind of Engineering muscle that has helped Meesho become the e-commerce giant that it is today. We value speed over perfection, and see failures as opportunities to become better. We’ve taken steps to inculcate a strong ‘Founder’s Mindset’ across our engineering teams, making us grow and move fast. We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. As Engineering Manager, you will be part of self-starters who thrive on teamwork and constructive feedback. We know how to party as hard as we work! If we aren’t building unparalleled tech solutions, you can find us debating the plot points of our favourite books and games – or even gossiping over chai. So, if a day filled with building impactful solutions with a fun team sounds appealing to you, join us. About the Role We are looking for an Engineering Manager to lead the Database Platform Team at Meesho.In this role, you will be responsible for building and growing a high-impact platform engineering team, owning the technical roadmap, and delivering a unified database platform used by hundreds of engineers across Meesho. This is not a pure operations role rather a platform engineering leadership role that blends system design, automation, developer experience, and reliability. You will work closely with Backend, Data, Infra, and SRE teams to ensure Meesho’s database ecosystem scales reliably while remaining easy to use and cost-efficient.

PE
Private Employer
📍 Bangalore, Karnataka• Full-time
1mo ago

About the Team Our Human Resources team operates as a strategic partner to the business, focused on cultivating a high-performance culture where exceptional talent thrives. Our work is fundamentally guided by the DICE (Democratize Internet Commerce for Everyone) mission, which underpins our approach to all people strategies. Our core mandate centers on two critical pillars: driving world-class Talent Density and continuously elevating Employee Experience. We achieve this by relentlessly attracting, developing, and retaining the highest caliber of professionals, ensuring that every individual contributes significantly to our success. Concurrently, we are committed to shaping an unparalleled employee experience—one defined by transparent communication, meaningful development, and a deeply engaging, inclusive culture. As stewards of the company's most valuable asset—its people—we design, implement, and champion people strategies that directly translate into sustained business growth and a position as one of India’s most sought-after e-commerce destinations. About the Role As Talent Acquisition Trainee, you’ll work closely with the TA team and will help in handling the hiring process for our multiple vacancies. You’ll work on numbers, and get an idea of what a metrics-driven team looks like. You'll also support the team in preparing reports and dashboards.

PE
Private Employer
📍 Bangalore, Karnataka• Full-time
1mo ago

About the Team The BizFin team at Meesho is a close-knit and high-performing team comprising professionals from Big 4 consulting firms, FMCG companies, and leading investment firms. The team includes Chartered Accountants, business specialists, and former investment bankers, each bringing diverse expertise and perspectives to the table. The team focuses on solving complex and high-impact business problems across Meesho’s ecosystem. From driving growth strategies to improving financial operations, BizFin plays a crucial role in influencing key business decisions and contributing to the company’s success. The team also emphasizes cross-functional exposure, enabling members to work across multiple business areas and gain broader learning opportunities. At its core, the team values excellence, collaboration, and strong team relationships, fostering a culture that celebrates both individual growth and collective impact. About the Role As AM - Finance, you will be responsible for developing and maintaining robust financial plans and ensuring effective execution. You will play a key role in driving financial planning, budgeting, and analysis to support evolving business requirements. You will also be expected to adapt financial plans and budgets in line with changing business strategies and priorities. On a day-to-day basis, the role involves providing financial support and strategic advice to management while assisting in closing business deals. This role offers an opportunity to work on impactful finance-related challenges at one of India’s leading e-commerce platforms, contributing to initiatives that affect millions of users across the country.

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