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Ai Oncology Portfolio Lead Jobs

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Explore current ai oncology portfolio lead jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Pendo
๐Ÿ“ Raleighโ€ข Full-timeโ€ข $105K โ€“ $130K/yr
1mo ago

The team + the role Pendo's Applied AI team turns AI infrastructure into real business outcomes across Sales, Marketing, and Customer Engineering. AI here isn't a feature we bolt on โ€” it's how we scale GTM capability across the company. We build AI that makes GTM teams measurably faster and more effective, and we measure success by whether those teams are actually using what we ship and getting real value from it. As an Applied AI Engineer, you'll own the full lifecycle of AI-powered solutions โ€” from problem definition and prompt design through to production deployment and ongoing iteration. You'll work directly with GTM stakeholders to identify high-value problems, set realistic expectations about what AI can and can't do, and ship solutions that stick. The best person for this role has a strong engineering instinct, deep curiosity about how businesses operate, and the judgment to know when AI is the right tool โ€” and when it isn't. This role is based in Raleigh, NC and follows Pendo's hybrid model: in-office 3 days per week. What this looks like day-to-day Own AI solutions end-to-end: problem definition, prompt design, production deployment, monitoring, and iteration โ€” you ship, you watch, you improve. Build and manage GTM workflow automations that reduce manual work across Sales, Marketing, and Customer Engineering systems, including Slackbots and other integrations. Partner directly with GTM stakeholders to surface high-value problems, validate solutions, drive adoption, and set honest expectations about AI capabilities and limitations. Develop and maintain prompt management practices that make AI outputs reliable, auditable, and improvable over time โ€” treat prompts as production code, not experiments. Work with the Data Platform and Systems teams to identify foundational tooling gaps and contribute clear, actionable requirements based on what you encounter in production. Share reusable AI workflow patterns and tool findings with the broader team โ€” your impact sh

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Pendo
๐Ÿ“ New Yorkโ€ข Full-timeโ€ข $300K โ€“ $325K/yr
1mo ago

The Team + The Role Our Emerging Team is focused on building AI Products for our product experience (PX) platform. We build from the ground up to explore, prototype, and ship AI-native experiences that change how software teams understand and serve their users. This is not an AI layer added to existing product; it is a deliberate bet on what product intelligence looks like next. The team operates with high autonomy, moves quickly, and builds products without clear precedents. As a Staff Software Engineer (AI), you will sit at the intersection of deep technical capability and strong product judgment. You will design and build production-grade AI systems, including RAG pipelines, agentic workflows, and LLM-powered features, while making clear tradeoffs across prompting, fine-tuning, architecture, evaluation, and deployment. You will also partner closely with product, design, and engineering stakeholders to frame the right problems and communicate technical decisions clearly. This role is based in our New York office. What this looks like day-to-day Applied AI systems: Design and build AI-native systems, including RAG pipelines, agentic workflows, and LLM-powered product features. You will take ideas from prototype through production and ensure they can support real users. Model strategy: Make principled decisions about when to prompt, when to fine-tune, and when to use a different technical approach entirely. You will explain those tradeoffs clearly to engineers and non-engineers. Evaluation and guardrails: Instrument and evaluate model outputs rigorously by defining evaluation frameworks and identifying hallucinations early. You will implement guardrails that hold up under real-world usage and load. Productionize AI ownership: Own model deployment, monitoring, latency optimization, cost management, and reliability at scale. You will ensure AI systems are observable, performant, and production-ready. Full-stack delivery: Contribute across the stack when needed to get

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Pendo
๐Ÿ“ New Yorkโ€ข Full-timeโ€ข $250K โ€“ $275K/yr
1mo ago

The Team + The Role Our Emerging Team is focused on building AI Products for our product experience (PX) platform. We build from the ground up to explore, prototype, and ship AI-native experiences that change how software teams understand and serve their users. This is not an AI layer added to existing product; it is a deliberate bet on what product intelligence looks like next. The team operates with high autonomy, moves quickly, and builds products without clear precedents. As a Sr. Software Engineer (AI), you will sit at the intersection of deep technical capability and strong product judgment. You will design and ship applied AI systems, including RAG pipelines, agentic workflows, and LLM-powered features, from prototype through production. You will make principled technical decisions, evaluate model behavior rigorously, and communicate tradeoffs clearly to engineers and non-engineers alike. This role is based in our New York office. What this looks like day-to-day Applied AI systems: Design and build AI systems including RAG pipelines, agentic workflows, and LLM-powered features. You will take work from prototype through production and ensure it can hold up in real customer environments. Technical decision-making: Make principled decisions on when to prompt, when to fine-tune, and when to use a different tool entirely. You will explain these tradeoffs clearly so the team can move quickly without sacrificing quality. Model evaluation: Instrument and evaluate model outputs rigorously by defining evaluation frameworks and catching hallucinations early. You will implement guardrails that can withstand real-world load and production use. Productionize AI ownership: Own model deployment, monitoring, latency optimization, cost management, and reliability at scale. You will help ensure AI systems are observable, efficient, and dependable in production. Full-stack product shipping: Contribute across the stack when needed because this team ships products, not just models

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Nuro
๐Ÿ“ Mountain Viewโ€ข Full-timeโ€ข From $193.9K/yr
1mo ago

Who We Are Nuro is a self-driving technology company on a mission to make autonomy accessible to all. Founded in 2016, Nuro is building the worldโ€™s most scalable driver, combining cutting-edge AI with automotive-grade hardware. Nuro licenses its core technology, the Nuro Driverโ„ข, to support a wide range of applications, from robotaxis and commercial fleets to personally owned vehicles. With technology proven over years of self-driving deployments, Nuro gives automakers and mobility platforms a clear path to AVs at commercial scale, empowering a safer, richer, and more connected future. About the Team Frontier models are fungible. Any team can rent the same intelligence we can, and the model we build on today will be replaced within a month. What is not fungible is the infrastructure that decides whether an autonomous system's output can be trusted โ€” evaluation, verification, and the discipline to gate on evidence instead of impressions. Nuro has spent a decade building exactly that discipline for a robot that drives on public roads, and this team turns it inward: we build the platform that lets AI agents operate autonomously inside Nuro's own engineering organization, under the same standard of proof we apply to the vehicle. Our mandate is to amplify the output of every engineer and researcher at Nuro by 100x. Not a better IDE, not a faster build โ€” a change in what a single person can attempt. That number is a target, not a claim, and reaching it depends on one thing above all: autonomous work has to be trustworthy enough to run unattended. So our central ambition is to build the most rigorous closed-loop evaluation system for AI work anywhere. Leverage follows from trust, and trust follows from measurement. We operate as a startup inside a company that has already shipped a hard thing. Small team, no established playbook, direct access to compute and to the systems we are automating. You will work directly with engineering leadership and the CEO, and the deci

pythonrestai
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Sendbird
๐Ÿ“ South Koreaโ€ข Full-time
1mo ago

์„ผ๋“œ๋ฒ„๋“œ๋Š” ์˜ด๋‹ˆ์ฑ„๋„ AI์™€ ์„ธ๊ณ„ ์ตœ๊ณ  ์ˆ˜์ค€์˜ ๊ฒ€์ฆ๋œ ์ปค๋ฎค๋‹ˆ์ผ€์ด์…˜ API๋ฅผ ๊ฒฐํ•ฉํ•˜์—ฌ, ๊ธฐ์—…์ด AI ์—์ด์ „ํŠธ๋ฅผ ๊ตฌ์ถ•ํ•˜๊ณ  ์˜๋ฏธ ์žˆ๋Š” ๊ณ ๊ฐ ์—ฐ๊ฒฐ์„ ๋Œ€๊ทœ๋ชจ๋กœ ๋งŒ๋“ค์–ด๊ฐˆ ์ˆ˜ ์žˆ๋„๋ก ๋•์Šต๋‹ˆ๋‹ค. ์„ผ๋“œ๋ฒ„๋“œ๋Š” ์—”ํ„ฐํ”„๋ผ์ด์ฆˆ ์ˆ˜์ค€์˜ ์•ˆ์ •์„ฑ, ๋ณด์•ˆ์„ฑ, ๊ทœ์ • ์ค€์ˆ˜๋ฅผ ๊ฐ–์ถ˜ ์†”๋ฃจ์…˜์„ ์ œ๊ณตํ•ฉ๋‹ˆ๋‹ค. DoorDash, Match Group, Noom, Yahoo Sports๋ฅผ ํฌํ•จํ•œ 4,000๊ฐœ ์ด์ƒ์˜ ๊ธ€๋กœ๋ฒŒ ์„ ๋„ ์•ฑ์ด ์„ผ๋“œ๋ฒ„๋“œ๋ฅผ ์‹ ๋ขฐํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, ๋งค์›” 70์–ต ๊ฑด ์ด์ƒ์˜ ๋Œ€ํ™”๊ฐ€ ์„ผ๋“œ๋ฒ„๋“œ ํ”Œ๋žซํผ์„ ํ†ตํ•ด ์ด๋ฃจ์–ด์ง€๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ํ˜„์žฌ๊นŒ์ง€ ์‹ค๋ฆฌ์ฝ˜๋ฐธ๋ฆฌ ์ตœ์ •์ƒ ํˆฌ์ž์‚ฌ๋กœ๋ถ€ํ„ฐ (ICONIQ, SoftBank, Tiger Global, Y Combinator) ๋ˆ„์  ์ด 2์–ต2์ฒœ๋งŒ๋‹ฌ๋Ÿฌ (์•ฝ 2,450์–ต ์›)์˜ ํˆฌ์ž๋ฅผ ์œ ์น˜ํ•˜์˜€์œผ๋ฉฐ ๊ตญ๋‚ด ์ตœ์ดˆ ๊ธฐ์—…๊ฐ€์น˜ 1์กฐ์› ์ด์ƒ์˜ ๊ธ€๋กœ๋ฒŒ ์œ ๋‹ˆ์ฝ˜ ๊ธฐ์—…์ž…๋‹ˆ๋‹ค. ์บ˜๋ฆฌํฌ๋‹ˆ์•„ ์‚ฐ ๋งˆํ…Œ์˜ค์˜ ๋ณธ์‚ฌ์™€ ์„œ์šธ์˜ R&D์„ผํ„ฐ ๋ฐ APAC ์˜คํ”ผ์Šค ๊ทธ๋ฆฌ๊ณ  ๋‰ด์š•, ๋Ÿฐ๋˜, ์‹ฑ๊ฐ€ํฌ๋ฅด, ์ธ๋„, ์บ๋‚˜๋‹ค ๋“ฑ์— ์˜คํ”ผ์Šค๋ฅผ ๋‘๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. Intern, AI Agent Engineering AI ์—์ด์ „ํŠธ ์—”์ง€๋‹ˆ์–ด๋ง ์ธํ„ด์€ ์—”์ง€๋‹ˆ์–ด๋ง ๋ฐ ์ œํ’ˆ ํŒ€๊ณผ ํ˜‘๋ ฅํ•˜์—ฌ ์ง€๋Šฅํ˜• ์—์ด์ „ํŠธ๋ฅผ ๊ตฌ์ถ•, ํ†ตํ•ฉ ๋ฐ ๋ฐฐํฌํ•ฉ๋‹ˆ๋‹ค. ์ตœ์‹  ์›น ํ”„๋ ˆ์ž„์›Œํฌ, LLM API ๋ฐ ํˆด๋ง ํŒŒ์ดํ”„๋ผ์ธ์„ ์‚ฌ์šฉํ•˜์—ฌ ํ”„๋กœํ† ํƒ€์ž…๋ถ€ํ„ฐ ํ”„๋กœ๋•์…˜๊นŒ์ง€ ์‹ค๋ฌด ๊ฒฝํ—˜์„ ์Œ“๊ฒŒ ๋ฉ๋‹ˆ๋‹ค. ์ธํ„ด์‹ญ ๊ธฐ๊ฐ„์€ 8~12์ฃผ ์ž…๋‹ˆ๋‹ค. ์ด๋Ÿฐ ์ผ์„ ํ•˜์‹ค ์ˆ˜ ์žˆ์–ด์š” ์—์ด์ „ํŠธ ํ”„๋กœํ† ํƒ€์ดํ•‘ ๋ฐ ๊ฐœ๋ฐœ ํ”„๋กฌํ”„ํŠธ ์—”์ง€๋‹ˆ์–ด๋ง์œผ๋กœ Hallucination ํƒ์ง€, ๋Œ€ํ™” Resolution ๋“ฑ ๋งˆ์ดํฌ๋กœ API ๊ฐœ๋ฐœ์—…๋ฌด๋ฅผ ํ•ฉ๋‹ˆ๋‹ค. ๋‚ด๋ถ€ ๋ฐ์ดํ„ฐ์…‹๊ณผ ๋„๊ตฌ๋ฅผ ํ™œ์šฉํ•ด AI Agent์˜ ์ •ํ™•๋„๋ฅผ ํ…Œ์ŠคํŠธํ•˜๊ณ  ๊ฒ€์ฆํ•ฉ๋‹ˆ๋‹ค. ๊ฒ€์ƒ‰ ์ฆ๊ฐ• ์ƒ์„ฑ(RAG), ์ง€์‹ ๊ธฐ๋ฐ˜ ๋ฐ ๋งž์ถคํ˜• ํˆด์ฒด์ธ์„ ์ง€์›ํ•˜๋Š” ๋ฐฑ์—”๋“œ API๋ฅผ ํ†ตํ•ฉํ•ฉ๋‹ˆ๋‹ค. ํ”„๋กฌํ”„ํŠธ ์—”์ง€๋‹ˆ์–ด๋ง ๋ฐ ํˆด๋ง ๋‹ค์–‘ํ•œ ์‚ฌ์šฉ ์‚ฌ๋ก€์— ๋งž๋Š” ํ”„๋กฌํ”„ํŠธ๋ฅผ ์ œ์ž‘, ํ…Œ์ŠคํŠธ ๋ฐ ์„ธ๋ถ€ ์กฐ์ •ํ•ฉ๋‹ˆ๋‹ค. ํ”„๋กฌํ”„ํŠธ ๋ฒ„์ „ ๋ฐ ์—์ด์ „ํŠธ ๋ฐฐํฌ๋ฅผ ์œ„ํ•œ CI/CD ํŒŒ์ดํ”„๋ผ์ธ์„ ์„ค์ •ํ•ฉ๋‹ˆ๋‹ค. ํ†ตํ•ฉ ๋ฐ ๋ฐฐํฌ ์›น, ์ฑ„ํŒ… ๋ฐ API ์ค‘์‹ฌ ํ™˜๊ฒฝ์— ์—์ด์ „ํŠธ๋ฅผ ์ž„๋ฒ ๋“œํ•ฉ๋‹ˆ๋‹ค. ์‹ค์‹œ๊ฐ„ ์„ฑ๋Šฅ ์ง€ํ‘œ๋ฅผ ๋ชจ๋‹ˆํ„ฐ๋งํ•˜๊ณ  ๋กœ๊ทธ, ๋Œ€์‹œ๋ณด๋“œ ๋“ฑ์˜ ๊ด€์ธก ๊ธฐ๋Šฅ์„ ๊ตฌํ˜„ํ•ฉ๋‹ˆ๋‹ค. ํ˜‘์—… ๋ฐ ๋ฌธ์„œํ™” ํŒ€์ด ์‹œ๋‹ˆ์–ด ์—”์ง€๋‹ˆ์–ด, ์ œํ’ˆ ๊ด€๋ฆฌ์ž ๋ฐ UX ๋””์ž์ด๋„ˆ์™€ ๊ธด๋ฐ€ํžˆ ํ˜‘๋ ฅํ•  ์ˆ˜ ์žˆ๋„๋ก ์ง€์›ํ•ฉ๋‹ˆ๋‹ค. ์ด๋Ÿฐ ๋ถ„๊ณผ ํ•จ๊ป˜ ํ•˜๊ณ  ์‹ถ์–ด์š” Python: ๊น”๋”ํ•˜๊ณ  ์œ ์ง€ ๊ด€๋ฆฌ๊ฐ€ ์šฉ์ดํ•œ Python ์ฝ”๋“œ ์ž‘์„ฑ ๊ฒฝํ—˜ Backend: Django, FastAPI, Express ๋“ฑ ์„œ๋ฒ„ ์ธก ํ”„๋ ˆ์ž„์›Œํฌ๋ฅผ ์‚ฌ์šฉํ•œ ๋ฐฑ์—”๋“œ ๊ฐœ๋ฐœ ์‹ค๋ฌด ๊ฒฝํ—˜ ํ˜‘์—…: ๋›ฐ์–ด๋‚œ ์˜์‚ฌ์†Œํ†ต ๋Šฅ๋ ฅ, ๋ฌธ์„œํ™” ๊ธฐ์ˆ , ๊ทธ๋ฆฌ๊ณ  ์• ์ž์ผํ•œ ํŒ€์—์„œ์˜ ํ˜‘์—… ๊ฒฝํ—˜ ์ด๋Ÿฐ ์ ์ด ์žˆ์œผ์‹œ๋ฉด ๋” ์ข‹์•„์š” ํ”„๋กฌํ”„ํŠธ ์—”์ง€๋‹ˆ์–ด๋ง ํ”„๋ ˆ์ž„์›Œํฌ(์˜ˆ: LangChain) ์‚ฌ์šฉ ๊ฒฝํ—˜ ํด๋ผ์šฐ๋“œ ํ”Œ๋žซํผ(AWS Lambda, Vercel, GCP Cloud Functions)์— ๋Œ€ํ•œ ์ดํ•ด๋„ AI ์ œํ’ˆ ๊ด€๋ จ UX ๋””์ž์ธ ๋˜๋Š” ์ œํ’ˆ ๊ด€๋ฆฌ ๊ฒฝํ—˜ Django ๋˜๋Š” ์œ ์‚ฌํ•œ Python ์›น ํ”„๋ ˆ์ž„์›Œํฌ ์‚ฌ์šฉ ๊ฒฝํ—˜ ์ด๋Ÿฐ ์ ์„ ์–ป์„ ์ˆ˜ ์žˆ์–ด์š” ์ฒจ๋‹จ ์—์ด์ „ํŠธ ๊ธฐ๋ฐ˜ AI ๊ฐœ๋ฐœ ๋ฐ ์‹œ์Šคํ…œ ๋ฐฐํฌ์— ๋Œ€ํ•œ ์‹ฌ์ธต ๋ถ„์„ ์—”์ง€๋‹ˆ์–ด๋ง, ์ œํ’ˆ ๋ฐ ๋””์ž์ธ ์ „๋ฌธ๊ฐ€์™€์˜ ๊ต์ฐจ ๊ธฐ๋Šฅ ํ˜‘์—… ์‹œ๋‹ˆ์–ด AI ์—”์ง€๋‹ˆ์–ด์˜ ๋ฉ˜ํ† ๋ง ๋ฐ ์ •๊ทœ์ง ์ „ํ™˜ ๊ธฐํšŒ ์‹ค์ œ ๊ณ ๊ฐ ์‚ฌ์šฉ ์‚ฌ๋ก€, ์„ฑ๋Šฅ ํŠœ๋‹ ๋ฐ ํ”„๋กœ๋•์…˜๊ธ‰ ํˆด ํ™œ์šฉ ๊ฒฝํ—˜ ์œ ์—ฐ๊ทผ๋ฌด์ œ ์ •์ฑ… Sendbird๋Š” ์œ ์—ฐํ•œ ๊ทผ๋ฌด ์ผ์ •์„ ์ง€์›ํ•ฉ๋‹ˆ๋‹ค. ํ˜‘์—…๊ณผ ํŒ€์›Œํฌ์˜ ์ค‘์š”๋„๊ฐ€ ๋†’๊ธฐ์—, ๋ชจ๋“  ๊ตฌ์„ฑ์›์€ ์ฃผ 3์ผ ์ด์ƒ ์‚ฌ๋ฌด์‹ค์—์„œ ํ•จ๊ป˜ ๋ชจ์—ฌ ์ผํ•˜๊ณ  ์žˆ์–ด์š”. ์ผ๋ถ€ ์—ญํ• ์€ ์‚ฌ๋ฌด์‹ค ์ถœ๊ทผ์ด ๋” ์ž์ฃผ ํ•„์š”ํ•  ์ˆ˜ ์žˆ์œผ๋‹ˆ, ๊ตฌ์ฒด์ ์ธ ์š”๊ฑด์€ ๋งค๋‹ˆ์ €์™€ ์ƒ์˜ํ•ด ์ฃผ์„ธ์š”. ์„ผ๋“œ๋ฒ„๋“œ๊ฐ€ ์ƒ๊ฐํ•˜๋Š” ๋‹ค์–‘์„ฑ๊ณผ ํฌ์šฉ ์œ„ ์š”๊ตฌ์‚ฌํ•ญ์— 100% ๋ถ€ํ•ฉํ•˜์ง€ ์•Š์œผ์…”๋„ ๊ดœ์ฐฎ์Šต๋‹ˆ๋‹ค. ์„ผ๋“œ๋ฒ„๋“œ๋Š” ๋ชจ๋‘๊ฐ€ ๋ฐฐ์šฐ๊ณ  ์„ฑ์žฅํ•  ์ˆ˜ ์žˆ๋Š” ๊ณณ์ด๊ธฐ์— ๋‹ค์–‘ํ•œ ๋ฐฐ๊ฒฝ, ๊ฒฝํ—˜ ๋ฐ ๊ธฐ์ˆ  ์Šคํƒ์„ ๊ฐ€์ง„ ๋ˆ„๊ตฌ๋“  ์ตœ๊ณ ์˜ ์ง์›์ด ๋˜์‹ค ์ˆ˜ ์žˆ๋‹ค๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๋Š” ํ‰๋“ฑํ•œ ๊ณ ์šฉ ๊ธฐํšŒ๋ฅผ ์œ„ํ•ด ๋‹ค์–‘์„ฑ์„ ์กด์ค‘ํ•˜๊ณ  ์žฅ๋ คํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ด ํฌ์ง€์…˜์ด ์—ฌ๋Ÿฌ๋ถ„์˜ ๊ฐ€์Šด์„ ๋›ฐ๊ฒŒ ๋งŒ๋“ ๋‹ค๋ฉด ์ง€์›ํ•ด์ฃผ์„ธ์š”! Flexible Work Policy We offer

pythonawsgcp
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C
Cloudflare
๐Ÿ“ Hybridโ€ข Full-timeโ€ข Hybridโ€ข $166K โ€“ $208K/yr
1mo ago

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the worldโ€™s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazineโ€™s Top Company Cultures list and ranked among the Worldโ€™s Most Innovative Companies by Fast Company. At Cloudflare, weโ€™re not looking for people who wait for a polished roadmap; weโ€™re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If youโ€™re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, youโ€™ll fit right in. The Role: We are seeking a highly skilled AI Security Research & Red team engineer to join our Red Team within the Security Threat Detection, Response and Emulation organization. This is a critical role that will be at the forefront of protecting our company and customers from malicious threats. You will be responsible for driving security research, exercises, and activities that emulate real world attackers and attacks to drive improvem

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Fin
๐Ÿ“ Irelandโ€ข Full-time
1mo ago

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey โ€“ from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Weโ€™re looking for Staff Product Engineers to join the AI Group to build Fin's AI-powered products. Product Engineers working in ML work closely with both our ML Scientists and product teams. They must deeply understand our product, our customers, our ML tech stack and our broader product stack. Our group is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customersโ€™ hands. We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated Engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and mea

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Fin
๐Ÿ“ Irelandโ€ข Full-time
1mo ago

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey โ€“ from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Itโ€™s an exciting time at Intercom โ€” especially within our Deployment Services team. Weโ€™re helping some of the worldโ€™s most innovative companies transform how they support their customers through AI-powered customer service. As a Senior AI Deployment Consultant , youโ€™ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of Intercomโ€™s platform โ€” including our agent Fin. Youโ€™ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI. Youโ€™ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence. What will I be doing? Lead end-to-end deploymen

F
Fin
๐Ÿ“ Englandโ€ข Full-time
1mo ago

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey โ€“ from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Weโ€™re looking for Staff Product Engineers to join the AI Group to build Fin's AI-powered products. Product Engineers working in ML work closely with both our ML Scientists and product teams. They must deeply understand our product, our customers, our ML tech stack and our broader product stack. Our group is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customersโ€™ hands. We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated Engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and mea

javascriptpythonjava
View job โ†’
F
Fin
๐Ÿ“ Englandโ€ข Full-time
1mo ago

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey โ€“ from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Itโ€™s an exciting time at Intercom โ€” especially within our Deployment Services team. Weโ€™re helping some of the worldโ€™s most innovative companies transform how they support their customers through AI-powered customer service. As a Senior AI Deployment Consultant , youโ€™ll lead our largest and most complex customer deployments, combining world-class project management with hands-on technical configuration of Intercomโ€™s platform โ€” including our agent Fin. Youโ€™ll be the trusted advisor who ensures our customers achieve value quickly and at scale, guiding them not only to do the foundations, but set a direction on how they measure their impact with AI. Youโ€™ll partner with a dedicated team of engineers for complex technical work while managing the overall project strategy, timeline, and delivery. This is a perfect role for someone who thrives at the intersection of technology, customer success, and execution excellence. What will I be doing? Lead end-to-end deploymen

F
Fin
๐Ÿ“ Germanyโ€ข Full-time
1mo ago

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey โ€“ from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Weโ€™re looking for Senior+ AI Infrastructure Engineers to build the systems that train and serve Fin's next generation of AI products. Fin is an AI company that builds from the GPU all the way up to a user agent that resolves millions of customer service queries a month. Youโ€™ll join a small, highly technical team working at the cutting edge of modern AI infrastructure. The AI Infra team built the training pipelines and runs the inference for custom models like Fin Apex, which outperforms frontier models in customer service tasks, and is the foundation of the AI Group's full stack approach to AI. Weโ€™re particularly interested in engineers who have: A track record of working on model training or model inference at scale , or on lowโ€‘level GPU coding (e.g. CUDA, Triton). Experience with one is great, multiple is even better. What will I be doing? As a Senior AI Infrastructure Engineer focused on model training and inference, you will: Implement and scale training pipeli

pythonjavaaws
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Fin
๐Ÿ“ Irelandโ€ข Full-time
1mo ago

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey โ€“ from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Weโ€™re looking for Senior+ AI Infrastructure Engineers to build the systems that train and serve Fin's next generation of AI products. Fin is an AI company that builds from the GPU all the way up to a user agent that resolves millions of customer service queries a month. Youโ€™ll join a small, highly technical team working at the cutting edge of modern AI infrastructure. The AI Infra team built the training pipelines and runs the inference for custom models like Fin Apex, which outperforms frontier models in customer service tasks, and is the foundation of the AI Group's full stack approach to AI. Weโ€™re particularly interested in engineers who have: A track record of working on model training or model inference at scale , or on lowโ€‘level GPU coding (e.g. CUDA, Triton). Experience with one is great, multiple is even better. What will I be doing? As a Senior AI Infrastructure Engineer focused on model training and inference, you will: Implement and scale training pipeli

pythonjavaaws
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F
Fin
๐Ÿ“ Englandโ€ข Full-time
1mo ago

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey โ€“ from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Weโ€™re looking for Senior+ AI Infrastructure Engineers to build the systems that train and serve Fin's next generation of AI products. Fin is an AI company that builds from the GPU all the way up to a user agent that resolves millions of customer service queries a month. Youโ€™ll join a small, highly technical team working at the cutting edge of modern AI infrastructure. The AI Infra team built the training pipelines and runs the inference for custom models like Fin Apex, which outperforms frontier models in customer service tasks, and is the foundation of the AI Group's full stack approach to AI. Weโ€™re particularly interested in engineers who have: A track record of working on model training or model inference at scale , or on lowโ€‘level GPU coding (e.g. CUDA, Triton). Experience with one is great, multiple is even better. What will I be doing? As a Senior AI Infrastructure Engineer focused on model training and inference, you will: Implement and scale training pipeli

pythonjavaaws
View job โ†’
F
Fin
๐Ÿ“ Dublin, Irelandโ€ข Full-time
1mo ago

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey โ€“ from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Weโ€™re looking for an analytical, curious, and impact-driven Principal Sales Operations & Strategy Manager to join our Revenue Operations team. Our departmental mission is to serve as the critical bridge between Product and Sales, ensuring the effective, high-velocity commercial launch of our strategic AI products. This leader will operate as the primary strategic integrator across Product, Engineering, and GTM teams, directly owning the commercial success of our most ambitious new AI products in market. You will be responsible for moving us from fragmented Product / GTM planning to a unified, predictable launch machine, defining the 'Sales Ready' gate, embedding GTM strategy early in the product lifecycle, and translating engineering velocity into comm

F
Fin
๐Ÿ“ Berlin, Ireland; Londonโ€ข Full-time
1mo ago

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey โ€“ from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. We are looking for a technically-capable product leader to head up AI Design at Fin. Fin is the #1 AI agent for customer service โ€” a full-stack, vertically integrated AI system powered by our own in-house models, Apex, designed specifically for customer experiences. The role is to lead the Design function within our AI Group, where our custom models and core Fin functionality are developed. You will be managing our AI Designers (currently 3 Staff/Principal level AI Designers). You will work directly with AI Engineers and Scientists in our AI Group , and Product Designers and teams in our R&D group. We believe that leading AI Design is a new type of product leadership role that combines technical, product, and leadership qualities. This includes shaping how the Fin AI models and harness behave โ€” how they reason, respond, and improve over time. The experience is defined as much by model behavior, evals, and iteration loops as it is by UI. Weโ€™re looking for someone to lead in that world.

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