Analytical Instrument Specialist Jobs

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! About the Role Data isn’t just a byproduct of our business; it’s the engine that drives our growth. We are looking for a Lead Pricing & Monetization Analyst to join our Go-To-Market (GTM) Analytics team. This is a high-impact, individual contributor role designed for a seasoned expert who can bridge the gap between complex statistical modeling and strategic GTM execution in a B2B SaaS environment. Your mission is to help us answer critical questions about our go-to-market strategy, driving growth across the customer lifecycle. You will lead the charge in analyzing our revenue engine and providing crucial insights into our pricing architecture and monetization strategies to maximize our overall commercial impact. The GTM Analytics team operates in a semi-embedded model where each analyst serves as a trusted partner and owner for a specific strategic focus area. In this role, you’ll focus on empowering the Pricing & Monetization team while working cross-functionally across our commercial organization, and broader analytics and data teams. What You’ll Be Doing Pricing & Monetization Analytics : Partner with product and commercial leadership to evaluate pricing and packaging strategies, analyzing discount behaviors and tracking the financial performance of new monetization initiatives.&

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! About the Role Data isn’t just a byproduct of our business; it’s the engine that drives our growth. We are looking for a Lead Pricing & Monetization Analyst to join our Go-To-Market (GTM) Analytics team. This is a high-impact, individual contributor role designed for a seasoned expert who can bridge the gap between complex statistical modeling and strategic GTM execution in a B2B SaaS environment. Your mission is to help us answer critical questions about our go-to-market strategy, driving growth across the customer lifecycle. You will lead the charge in analyzing our revenue engine and providing crucial insights into our pricing architecture and monetization strategies to maximize our overall commercial impact. The GTM Analytics team operates in a semi-embedded model where each analyst serves as a trusted partner and owner for a specific strategic focus area. In this role, you’ll focus on empowering the Pricing & Monetization team while working cross-functionally across our commercial organization, and broader analytics and data teams. What You’ll Be Doing Pricing & Monetization Analytics : Partner with product and commercial leadership to evaluate pricing and packaging strategies, analyzing discount behaviors and tracking the financial performance of new monetization initiatives.&

About the Team The GTM Intelligence Solutions team builds the data and decision systems that help customer-facing teams take the right action at the right time. We combine product telemetry, commercial data, customer context, and field activity to identify account health and opportunity, recommend actions and use cases, deliver intelligence through field-facing products and agent workflows, and measure what happens next. We’re looking for a Data Scientist to help build the next generation of GTM intelligence at OpenAI. You will own a flexible portfolio of high-impact decision data products and work closely with Technical Success and other GTM teams to ensure the work drives better decisions. About the Role As a Data Scientist on GTM Intelligence Solutions, you will define and build the intelligence systems that help customer-facing teams prioritize accounts, identify risks and opportunities, choose interventions, and understand what worked. You will set the roadmap and methodology, build canonical features, ship reliable production workflows, monitor quality and adoption, and improve the systems using field feedback and business outcomes. This role combines hands-on technical depth with strong product and business judgment. You should be as comfortable writing production Python and advanced SQL, defining durable data contracts, and operating decision products as you are evaluating a ranking approach or designing an experiment. You will personally ship reliable first versions and partner with Analytics Engineering and Data Engineering when work requires shared infrastructure or additional scale. In This Role, You Will Set the roadmap and methodology for GTM intelligence and decision products, using deep stakeholder discovery to probe beyond stated requests, uncover the underlying decisions, workflows, constraints, and measures of success, and translate them into measurable systems. Own the full lifecycle of intelligence products, including feature definition, methodo

About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. The Tax team is a vital part of OpenAI, ensuring compliance with tax laws and regulations while optimizing the company's tax position. We work closely with various departments to provide tax insights and strategies that support the company's growth and financial objectives. About the Role We're hiring a Senior Manager, International Indirect Tax Compliance to own and continuously improve our end-to-end international indirect tax compliance process. This role will be responsible for driving timely, accurate compliance; maintaining audit readiness; and building scalable processes that improve visibility, control, and efficiency across the Tax function. You will oversee obligations across VAT, GST, DST, and other indirect tax regimes as OpenAI continues to expand globally. You will partner closely with colleagues across Finance and external service providers to ensure that tax compliance is well-controlled, well-documented, and supported by reliable data and processes. The ideal candidate brings deep international indirect tax compliance experience, strong judgment, and a genuine passion for leveraging technology to streamline and improve compliance operations. A strong interest in automation, analytics, and process improvement will be important for success in this role. This role is based in Dublin, Ireland. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own OpenAI’s global indirect tax compliance operating model and end-to-end compliance lifecycle across VAT, GST, DST, and related regimes, ensuring timely, accurate, and controlled compliance across an expanding portfolio of jurisdictions. Lead registration lifecycle management, including threshold monitoring, obligation assessments, new registrations, amendments, and deregistrations, with clear governance over

About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering. About the Role We are hiring a Lifecycle Lead to build the company-wide owned-channel capability that helps teams reach users with relevant, timely, and trustworthy experiences. This senior, hands-on leader will set the lifecycle strategy, partner with Engineering to build the orchestration and deployment platform, and establish the operating model that allows teams across the company to launch and improve evergreen programs safely at scale. You will sit at the intersection of platform, product, and campaign strategy. You will partner with Engineering, Product, Data Science, and Analytics on the underlying systems, and with Product Marketing Managers and other client teams to design journeys that help new, active, and returning users reach value and build durable habits. In this role, you will: Partner with product to set the company-wide vision, roadmap, and operating model for lifecycle and owned-channel engagement. Partner with Engineering, Product, Data Science, and Analytics to shape the tooling and infrastructure for identity, audiences, eligibility, consent, triggers, orchestration, decisioning, frequency, experimentation, localization, quality assurance, and observability. Define scalable deployment workflows—including self-service and centrally supported paths, intake, templates, approvals, governance, service levels, and incident response—so teams across the company can launch safely and efficiently. Partner with Product Marketing Managers and other client teams to translate audience, product, and business goals into evergreen journey stra

About the Team OpenAI's Professional Services team helps organizations move from AI ambition to durable production outcomes. We partner with customers on complex deployments and build the strategy, commercial models, operating mechanisms, and delivery capacity needed to realize value from OpenAI's models and products. The team works across Go-to-Market, Forward Deployed Engineering, Technical Success, Finance, Product, Legal, Data, Systems, and delivery partners. We are building a services motion that is customer-centered, commercially rigorous, operationally scalable, and deliberately connected to product adoption. About the Role We are seeking a senior GTM Strategy & Operations professional to build and scale the operating system for OpenAI's Professional Services business. This is a foundational, hands-on individual contributor role at the intersection of business strategy, finance, go-to-market, and delivery. You will turn ambiguous questions—what we offer, how we price and package it, how we plan capacity, and how we measure performance—into clear decisions and repeatable mechanisms. You will own business planning, pricing and packaging, forecasting and modeling, management reporting, and cross-functional strategic initiatives. You will build integrated views of demand, staffing, revenue, margin, and delivery performance; replace one-off analyses with durable processes; and create operating cadences that help leaders act early. You will be a trusted partner to Professional Services, GTM, FDE, Technical Success, Finance, Product, Legal, Revenue Operations, and Data leaders. The right person combines direct Professional Services judgment with rigorous analytics, executive communication, and the willingness to build the model, process, or dashboard themselves. You’ll be responsible for: Define and drive the business and GTM strategy for Professional Services, including target customer needs, offer portfolio, positioning, pricing and packaging, partner motions,

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. This role is based in our Dublin office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Have 5-10+ ye

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. This role is based in our Munich office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Have 5-10+ ye

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. This role is based in our Paris office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Have 5-10+ yea

About the Team OpenAI’s API Platform organization builds the products and infrastructure that help first-party and third-party developers build with OpenAI models. We ship the API primitives, tools, SDKs, documentation, playgrounds, and platform experiences that make OpenAI’s capabilities reliable, understandable, and useful in production. The API Experience team is focused on the end-to-end developer experience for the OpenAI API. We own the surfaces developers touch every day: docs, SDKs, the Playground, examples, onboarding flows, and the systems that help developers go from first request to production deployment quickly and confidently. About the Role We’re looking for full stack and frontend engineers to help define and build the next generation of OpenAI’s developer experience. In this role, you’ll work across frontend product surfaces, backend systems, SDK and documentation pipelines, and API workflows that serve millions of developers and companies. You’ll partner closely with product, design, research, API engineering, and developer-facing teams to make complex AI capabilities simple to understand, easy to test, and safe to launch in real-world applications. This is a highly cross-functional role for someone who cares deeply about craft, developer empathy, reliability, and product velocity. In this role, you will: Build and scale developer-facing products including the OpenAI API Playground, documentation experiences, onboarding flows, examples, and API workflow tools. Own full stack projects end to end, from product definition and UX collaboration through backend implementation, launch, measurement, and iteration. Improve the systems that generate, maintain, and publish SDKs, API references, docs, guides, and developer examples. Partner with API, research, design, and infrastructure teams to bring new model capabilities and API primitives to developers in a clear, usable way. Use developer feedback, product analytics, and direct customer insight to identif

About the Team OpenAI’s People Experience & Technology (PXT) team owns the core people platform that powers worker, recruiting, contingent, approvals, and lifecycle workflows across the company. PXT is responsible for operating Workday, Ashby, and related people systems as governed, reliable sources of truth, while building the controls, monitoring, documentation, and auditability required to support scale. About the Role We’re hiring an Enterprise Systems Manager, Recruiting Systems to help own and harden OpenAI’s recruiting platform, with a focus on Ashby and its connected workflows. This is a hands-on systems role for someone who can translate recruiting process problems into governed, durable fixes through configuration, workflow design, access controls, documentation, reporting guardrails, and integration partnership. You will work at the boundary of Recruiting, HR Operations, Legal, Compensation, Analytics, IT, and PXT to improve the reliability and control health of recruiting workflows. The right person is comfortable going deep in system design while also driving rollout, adoption, and operational clarity. In this role you will: Own specific recruiting workflow domains in Ashby and adjacent tools, including stages, fields, permissions, approvals, templates, and configuration standards. Partner on high-priority remediation work across start dates, offers, approvals, integrations, auditability, data integrity, and workflow controls. Design and implement governed workflow changes that balance recruiter usability with reporting trust, downstream integration reliability, and control requirements. Establish and maintain guardrails such as required and conditional fields, stage definitions, role-based permissions, approval logic, validation patterns, and change standards. Drive durable fixes for recurring operational issues by identifying root causes and resolving them through configuration, automation, documentation, or process redesign. Partner with PXT, IT,

About the team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. This role is based in our Singapore office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Have 5-10+

About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Strategic Sourcing & Procurement function plays a critical role in enabling OpenAI to deliver impact across research, product development, technology infrastructure, and services by helping the company scale responsibly, securely, and with strong commercial discipline. Our work sits at the intersection of innovation and execution. We partner closely with teams across OpenAI to translate rapidly evolving business needs into scalable, compliant, and economically sound external partnerships. As OpenAI continues to grow at pace, services sourcing is becoming increasingly strategic across the company. Every business unit relies on external service providers in different ways — to extend capacity, access specialized expertise, support operations, and accelerate execution. Done well, Procurement becomes a source of trust and momentum, helping OpenAI move faster with the right partners, stronger commercial outcomes, and the right level of protection. About the Role We are seeking an experienced Strategic Sourcing (GTM) Leader to lead strategic sourcing and commercial enablement for OpenAI’s Go-to-Market organization across B2B and B2C channels. You will manage substantial and rapidly growing spend while shaping sourcing strategies and scalable commercial pathways across Media, Creative, Production, Influencer, Agency, Sponsorships, Analytics, Communications, and Event suppliers in support of high-impact global initiatives. You’ll help evolve our GTM procurement function from reactive deal support into a speed-enabling, scalable commercial engine that delivers cost efficiency, launch readiness, and strong governance in a fast-moving environment. In this role, you will: Develop and execute sourcing strategies across GTM, Brand, Global Affairs, Events, Growth, and Partnership activities—spanning both B2B and B2C channels—that align with our mission and b

About the Team The IT and Security organization builds the systems, data foundations, and automation that help OpenAI operate securely and reliably at scale. We support critical domains across identity, access, infrastructure security, enterprise systems, and internal productivity. As OpenAI grows, audit readiness and control assurance increasingly depend on reliable data: accurate system inventories, access populations, change records, configuration state, exception signals, and evidence generated directly from source systems. Our goal is to move beyond manual evidence collection and build scalable data products, automated validation, and continuous control monitoring that make security and IT controls measurable, repeatable, and defensible. About the Role We are looking for an IT Controls Data Engineer to build the data infrastructure that powers audit readiness, IT controls, evidence automation, and continuous control monitoring. In this role, you will design and maintain the pipelines, datasets, models, validation logic, dashboards, and evidence exports that make IT controls measurable, repeatable, and defensible. You will work across Security, IT, Infrastructure, Engineering, Finance Risk Management, and auditors to turn complex system behavior into reliable control data products. This is a technical builder role. The ideal candidate is strong in data engineering and analytics engineering, comfortable working with enterprise and security system data, and able to explain data lineage, source-system behavior, and control logic clearly to technical and audit stakeholders. You’ll be responsible for Building reliable data pipelines, models, and datasets for IT controls, including access, identity, configuration, change, ticketing, exception, and evidence data. Creating data quality, lineage, reconciliation, and completeness checks that make control data defensible for SOX and other audit use cases. Designing automated evidence generation workflows that produce compl

About the Team The Privacy Engineering team builds the systems and technical foundations that govern how user data is understood, retained, accessed, and used across OpenAI. We partner with Product, Data, Infrastructure, Security, and Legal to translate policy and trust commitments into durable architecture and enforceable controls. Our work spans data inventory and mapping, classification and lineage, retention and deletion, access governance, purpose and usage controls, auditability, and lifecycle automation. We aim to make policy-aligned data handling the default while giving teams clear, reliable primitives for building and operating products at scale. About the Role We are looking for an experienced Software Engineer to drive the architecture and execution of user data governance across OpenAI. You will define technical direction, build shared platforms and controls, and lead cross-functional programs that make data flows discoverable, policies enforceable, and ownership explicit. This role is well suited to a senior engineer who can move between deep systems design and organization-wide influence, turn ambiguous requirements into pragmatic roadmaps, and operate high-trust systems end to end. This position is based in San Francisco. Relocation assistance is available. In this role, you will: Set the technical strategy and architecture for user data governance across data mapping, classification, lineage, retention, deletion, access, and permitted usage. Design and build shared services, APIs, metadata systems, and policy-enforcement mechanisms that make governance controls consistent, scalable, and auditable. Establish reliable inventories of user data, system ownership, data flows, and policy applicability across products, infrastructure, analytics, and research systems. Partner with Product, Data, Infrastructure, Security, and Legal leaders to define decision rights, translate requirements into controls, and drive adoption across teams. Own governance systems