Assistant Controller Jobs

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Airbnb a pris le jour en 2007 lorsque deux Hôtes ont accueilli trois invités dans leur maison de San Francisco, et compte depuis lors plus de 4 millions d'Hôtes qui ont accueilli plus d'un milliard d'invités dans presque tous les pays du monde. Chaque jour, les Hôtes proposent des séjours et des expériences uniques qui permettent aux invités de se connecter de manière plus authentique aux communautés. La différence que vous ferez: Nous sommes à la recherche d'une personne dévouée et enthousiaste pour assurer une gestion exceptionnelle de l'assistance utilisateurs fournie à la communauté Airbnb en tant que Manager. La personne idéale est accueillante, dotée de capacités d'analyse et déterminée à assurer un service optimal en encadrant et en motivant son équipe. Le ou la Manager s'occupe d'un ou de plusieurs services internes de l'assistance utilisateurs. Le ou la Manager doit assurer un rôle de leadership opérationnel qui nécessite une solide expérience dans l'assistance utilisateurs et la gestion d'équipe. Les Managers supervisent des équipes d'environ 10 à 15 ambassadeurs et doivent être en mesure de les guider et de les motiver, en démontrant des compétences optimales en matière d'assistance utilisateurs. De solides compétences organisationnelles et la capacité à équilibrer le travail en temps réel et le travail planifié sont également nécessaires. Les futurs responsables doivent aussi être réactifs et capables de s'adapter à notre environnement dynamique, parfois sous pression, tout en restant flexibles, proactifs, ingénieux, efficaces et dotés d'un haut niveau de professionnalisme et de confidentialit

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: As a senior member of our team, you will play a pivotal role in providing guidance and assistance to our Operation Specialists, ensuring they have the resources and knowledge they need to excel in their roles. Your expertise will be instrumental in resolving complex queries, offering insights, and mentoring junior team members as they navigate their responsibilities. Additionally, you will have the opportunity to take on challenging stretch assignments that push your skills to new heights and contribute to your professional growth. By actively driving process improvement initiatives, you'll have a direct impact on enhancing efficiency and effectiveness within our operations. Your leadership in queue management for the entire pod will be instrumental in ensuring smooth operations and timely resolution of issues. The Difference You Will Make: Strategic Guidance and Support: Provide mentorship and assistance to Operation Specialists, enhancing the quality of service delivery and promoting professional development. Process Optimization: Utilize your expertise to identify opportunities for improvement in workflows and operations, driving efficiency and productivity gains. Proactive Problem-solving: Take a proactive approach to problem-solving, addressing issues promptly and implementing innovative solutions to enhance operational effectiveness. A Typical Day: Luxe Onboarding & Visual Vetting: Along with having in-depth understanding of Luxe workflows, the incumbent will also be required to perform the following additional tasks Work closely with leads to assign daily work, monitoring

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: The CS Team Specialist supports one or more internal CS services. This is a full time position based in the West Coast of Canada , though the role may support multiple regions. The CS Delivery Team Specialist is an operational expert and a specialist in case handling. The Team Specialist enables our Delivery team to function smoothly by supporting in-progress casework and arranging a successful operational environment for our teams, specifically providing operational assistance to Ambassadors, Supervisors, OMs, and Delivery Excellence Managers. Team Specialists have a solid understanding of the operations, are comfortable providing guidance and support in real-time, and function well in a fast paced environment while juggling multiple priorities. They may be assigned to support one or more services. This is a full time position based in Canada and requires fluency in English, written and spoken . As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs. A Typical Day: The responsibilities listed below are not exhaustive. Given the fast-moving nature of this work, the responsibilities set out below may change and additional duties may be assigned as needed. Enable the successful resolution of core customer-facing work Provide consultative guidance for day-to-day case handling and approve losses for your service(s) and region

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Startups team is dedicated to winning all top venture capital-backed startups in India. We achieve this by combining subject-matter expertise with robust collaboration within the startup ecosystem. Our focus is on identifying and partnering with high-potential startups, assisting them in monetizing their products, scaling globally, and creating new revenue streams. You have the opportunity to sell the entire suite of Stripe products and run the full sales cycle through onboarding. What you'll do In this role, you'll create partnerships between Stripe and founders of the most innovative and fastest-growing startups in India by helping them to understand how the Stripe financial infrastructure and solutions can support their growth ambitions and create a competitive advantage for their businesses. As an Account Executive on the Startups team, you'll identify new opportunities for startups to get the most out of the growing Stripe products suite by thoroughly understanding their needs and advising them on how to leverage market-leading financial solutions to their own advantage. You'll create and drive campaigns to build new sales pipelines and work with our users on increasing their Stripe adoption. We're looking for a well-rounded strategic seller who can build strong relationships with Stripe users and manage high-velocity deal cycles. Our startup users are some of the most ambitious and demanding customers, and a successful candidate wi

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Our Applied ML team aims to reform how our users interact with Stripe. We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks. Some examples include helping our users resolve issues with Stripe faster or making it easier for our users to sign up and navigate Stripe. We are using the latest LLMs as well as fine-tuning our own models. We're an end-to-end team going from ideas to models to shipping in production. You can learn more about our team’s work from this recent talk . What you’ll do As a machine learning engineer, you will be responsible for analyzing opportunities, proposing ideas, training & evaluating ML models, running experiments, and deploying everything to production. You will also have the opportunity to contribute to and influence ML architecture at Stripe as well as be a part of a larger ML community. Responsibilities Our team operates fluidly and here are some problems you may tackle: How do we evaluate a system offline & online? How do we improve performance to match (and beat) humans? How do we ensure model quality doesn’t degrade online? Does fine-tuning an LLM give us better performance? What are the right OSS and in-house platforms we should invest in? And in the process you will: Develop pipelines and automated processes to train and evaluate models in offline and online environments Integrate ML models into production systems and ensure their scalability and reliab

Engineering Manager, AI Conversation Platform Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The newly formed Conversation Platform team aims to build a conversation platform for all merchants who use Stripe. We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks. Some examples include customizing the Stripe landing page to suggest bespoke integrations, allowing users to command the Stripe API in natural language, and resolving user issues automatically. We are developing RAG based systems on the latest LLMs as well as fine-tuning our own models. We’re an end-to-end team going from ideas to models to shipping in production. What you’ll do Responsibilities Driving an ambitious vision for AI/ML that benefits our users Setting the technical & process direction for the team based on business goals Brainstorm and coordinate product integrations with partner teams Proposing new ideas and building prototypes Be an integral part of a larger ML community internally & externally Hire & develop a world-class team to deliver high-quality ML systems. Coach engineers to help them grow in their careers and maintain a high bar Who you are We are looking for ML Engineering Managers who are passionate about using ML to improve products and delight customers. You have experience leading teams that develop streaming feature pipelines, build ML models, and deploy them to production, even if it involves making substantial changes to backend code. You a

Engineering Manager, AI Conversation Platform Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The newly formed Conversation Platform team aims to build a conversation platform for all merchants who use Stripe. We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks. Some examples include customizing the Stripe landing page to suggest bespoke integrations, allowing users to command the Stripe API in natural language, and resolving user issues automatically. We are developing RAG based systems on the latest LLMs as well as fine-tuning our own models. We’re an end-to-end team going from ideas to models to shipping in production. What you’ll do Responsibilities Driving an ambitious vision for AI/ML that benefits our users Setting the technical & process direction for the team based on business goals Brainstorm and coordinate product integrations with partner teams Proposing new ideas and building prototypes Be an integral part of a larger ML community internally & externally Hire & develop a world-class team to deliver high-quality ML systems. Coach engineers to help them grow in their careers and maintain a high bar Who you are We are looking for ML Engineering Managers who are passionate about using ML to improve products and delight customers. You have experience leading teams that develop streaming feature pipelines, build ML models, and deploy them to production, even if it involves making substantial changes to backend code. You a

About the Team The Product Policy team is responsible for the development, implementation, enforcement, and communication of the policies that govern use of OpenAI’s services, including ChatGPT, GPTs, the GPT Store, Codex, and the OpenAI API. About the Role We are looking for a Research and Advisory Partnerships Lead to build and manage the relationships, partnerships, and advisory structures that bring independent external expertise into our product and policy decisions. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will identify and engage researchers, civil society organizations, subject-matter experts, and other external stakeholders whose perspectives can strengthen how we develop and deploy AI. You will establish and manage advisory councils, develop research partnerships with the academic community, and work closely with internal teams to translate external insights into actionable guidance. This role sits at the intersection of product, policy, research, and governance. It is well suited to someone who is comfortable building relationships across disciplines and designing processes that ensure outside expertise meaningfully informs internal decision-making. This role can be based in San Francisco or New York City. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Develop, launch, and manage external advisory councils and other governance mechanisms that provide structured input on product and product policy. Build and maintain relationships with external experts, researchers, civil society organizations, and other stakeholders who can inform high-priority product and product policy decisions. Identify when external consultation can improve internal decision-making, and develop engagement strategies tailored to specific products, policy questions, and emer

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role This role is focused on driving new and expanded advertising revenue in India and ensuring successful business results for advertisers. You will own the full sales cycle — from prospecting to deal closure, developing long-term commercial partnerships to help advertisers achieve their business objectives while ensuring a strong and responsible experience on our platform. You’ll work closely with Customer Success Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth and commercial strategy. This role is based in our Mumbai office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Prospect, qualify, and close new advertising opportunities, leading the full sales cycle from initial engagement through contract execution. Own and achieve a defined revenue target within an assigned territory or vertical. Develop and execute structured account plans to drive advertiser ROI and long-term revenue growth. Build and maintain relationships with senior-level advertising decision-makers, delivering strategic guidance and actively gathering their feedback. Structure and negotiate complex commercial agreements. Quantify opportunities through clear, data-driven business cases aligned to advertiser objectives. Lead cross-functional collaboration across Product, Engineering, Marketing, Policy, and Operations to support complex deals. Par

About the Team The Core Models team shapes how our models interact with people. We view the model as the product itself, aiming for intuitive experiences that exceed user expectations and feel like magic. About the Role As a Model Designer, you’ll have an outsized impact on how our models interact and resonate with users. You’ll strike a delicate balance between maximizing the model’s capabilities, reading in between the lines in user queries to understand how best to help, and upholding user trust. We’re looking for people who are passionate about the intersection of design, technology, and user experience — and are up for the challenge of defining new human-AI interaction paradigms. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you’ll join a small team in evolving and expanding the model design function. You will: Collaborate closely with researchers to understand, predict, and design model behavior. Partner with product managers and designers across the company to ensure a cohesive voice and approach. Proactively identify ways to improve our models based on product sense, user feedback, quantitative insights, and the research roadmap. Come up with creative strategies for collecting high-quality data. Do whatever needs to be done to make our models better. You might thrive in this role if you: Possess exceptional taste, creativity, and writing skills, allowing you to craft responses that delight users. Don’t mind ambiguity — you’re happy to throw yourself into a new, unfamiliar environment, build relationships, define a problem, and make progress. Love experimentation, and are willing to test and reject new ideas when the results don’t pan out. Exhibit high levels of empathy and self-awareness required to serve everyone in the world. Enjoy tackling profound and often philosophical questions while always driving towards clarity. Demonstrate technic

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role This role is focused on driving new and expanded advertising revenue and ensuring successful business results for advertisers. You will own the full sales cycle — from prospecting to deal closure, developing long-term commercial partnerships to help advertisers achieve their business objectives while ensuring a strong and responsible experience on our platform. You’ll work closely with Customer Success Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth and commercial strategy. This role is based in our Munich office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Prospect, qualify, and close new advertising opportunities, leading the full sales cycle from initial engagement through contract execution. Own and achieve a defined revenue target within an assigned territory or vertical. Develop and execute structured account plans to drive advertiser ROI and long-term revenue growth. Build and maintain relationships with senior-level advertising decision-makers, delivering strategic guidance and actively gathering their feedback. Structure and negotiate complex commercial agreements. Quantify opportunities through clear, data-driven business cases aligned to advertiser objectives. Lead cross-functional collaboration across Product, Engineering, Marketing, Policy, and Operations to support complex deals. Partner with

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role This role is focused on driving new and expanded advertising revenue and ensuring successful business results for advertisers. You will own the full sales cycle — from prospecting to deal closure, developing long-term commercial partnerships to help advertisers achieve their business objectives while ensuring a strong and responsible experience on our platform. You’ll work closely with Customer Success Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth and commercial strategy. This role is based in our Paris office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Prospect, qualify, and close new advertising opportunities, leading the full sales cycle from initial engagement through contract execution. Own and achieve a defined revenue target within an assigned territory or vertical. Develop and execute structured account plans to drive advertiser ROI and long-term revenue growth. Build and maintain relationships with senior-level advertising decision-makers, delivering strategic guidance and actively gathering their feedback. Structure and negotiate complex commercial agreements. Quantify opportunities through clear, data-driven business cases aligned to advertiser objectives. Lead cross-functional collaboration across Product, Engineering, Marketing, Policy, and Operations to support complex deals. Partner with

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role This role is focused on driving new and expanded advertising revenue and ensuring successful business results for advertisers. You will own the full sales cycle — from prospecting to deal closure, developing long-term commercial partnerships to help advertisers achieve their business objectives while ensuring a strong and responsible experience on our platform. You’ll work closely with Customer Success Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth and commercial strategy. This role is based in our Dublin office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Prospect, qualify, and close new advertising opportunities, leading the full sales cycle from initial engagement through contract execution. Own and achieve a defined revenue target within an assigned territory or vertical. Develop and execute structured account plans to drive advertiser ROI and long-term revenue growth. Build and maintain relationships with senior-level advertising decision-makers, delivering strategic guidance and actively gathering their feedback. Structure and negotiate complex commercial agreements. Quantify opportunities through clear, data-driven business cases aligned to advertiser objectives. Lead cross-functional collaboration across Product, Engineering, Marketing, Policy, and Operations to support complex deals. Partner with

About the Team The Workload Networking team is responsible for the collective communication stack used in our largest training jobs. Using a combination of C++ and CUDA we work on novel collective communication techniques that enable efficient training of our flagship models on our largest custom built supercomputers. The models we train are key ingredients to the AI research progress at OpenAI and the field as a whole, and we continually incorporate learnings from our entire research org into our training platform. About the Role As a Software Engineer, Networking you will design and implement custom networking collectives that are tightly integrated into our training stack. We’re looking for people who have a background in low level performance critical software. Experience with collective communication is a bonus. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Collaborate closely with ML researchers to design and implement efficient collective operations in C++ and CUDA. Ensure that our largest training jobs take full advantage of the different network transports used in our supercomputers. Work on simulations to inform our future supercomputer network designs. You might thrive in this role if you: Have written distributed algorithms using RDMA in the past. Are comfortable writing low level performance sensitive CPU and/or GPU code. Are familiar with network simulation techniques. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voic

About the Team The Codex Web Layer team provides the web-based systems and user experiences for Codex across the entire stack, from the Electron-like application framework that powers the application, to the user-facing in-app browser. About the Role In this role, you will be responsible for designing and implementing infrastructure and features end-to-end for the Codex desktop client application. You will help define what it means to be a hybrid agentic/interactive web browser. The team embodies “full stack” development from the lowest-level OS integration to the highest-level interaction design. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role you will: Partner closely with product and design to conceive, design, and build features for Codex web browsing features on macOS and Windows. This role will focus mostly on the backend C++ layer and Chromium, but many features cross the full stack including some TypeScript. Partner with the wider Codex team to deliver a high-performance, stable, and secure application platform for client development. This includes API design and implementation (mostly in C++) and the infrastructure that supports deploying it (in Python, TypeScript, and agentic skills). Work with a small, experienced team of engineers on this critical and rapidly growing product. You might thrive in this role if you: Have significant experience building technically complex features end-to-end. Are a strong C++ developer, especially with experience in browser environments like Chromium and Electron. Since this role is more backend focused, general knowledge of web development and TypeScript is helpful but not required. Thrive in a fast-paced, ambiguous environment. Communicate clearly and concisely across many different roles in the organization. Are self-directed, identifying important work and executing it end-to-end. About OpenAI OpenAI is an AI